MrScaff_IT_Dept
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Joined 12 years ago
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SLOW: Changing an order to an Invoice taking 2-3 Minutes
Changing an Order to an Invoice is taking 2.5 Minutes on average. Watch: https://youtu.be/3X3dgsGHT6I To my thinking there has to be an issue with the MYOB File. This was not always the case, it would seem it has gotten slower over time. Background Details: MYOB File Size 700+MB File is OFFLINE on our windows Domain file server: Windows Server 2019 running MYOB AccountRight SE Tested with Copies of the file: On Workstation, opening the file from the server: Processing order to an invoice: 2.5 Mins On the Server, directly opening the file: Processing order to an invoice: 2.5 Mins Old arcvhive Copy from 2020 file Size 170MB: Processing order to an invoice: 2 seconds While testing Server's Performance is Fine system is virtually idel: Disk I/O, Ram, CPU, Network all very low. Tested processing the invoice on Running from Laptop SSD: File Directly on a computer (not using the server) Takes 30 seconds (Better but still slow) Related Past Comunity Posts: These apear to be the Same issue. NONE of these seem to have resulted in a solution, only offered these advice: "Speed and Performance tips", "Clearing Cache" not applicable here: https://community.myob.com/t5/AccountRight-Sales-and-purchases/Invoices-slow-to-accept-and-print-37-seconds/td-p/605350 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Slow-speed-when-converting-an-order-to-an-invoice/td-p/565587 https://community.myob.com/t5/Other-MYOB-software/Changing-Orders-to-Invoices-Slow-process/td-p/546285 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Printing-invoices-in-Account-Right-Live-is-slow-and-getting/m-p/558674 https://community.myob.com/t5/AccountRight-Sales-and-purchases/INVOICE-SO-SLOW/m-p/572969 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Printing-New-Invoices-super-slow/m-p/668788 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Printing-of-invoices-slow-Accountright-Plus-2015/m-p/359819 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Printing-and-recording-invoices-VERY-slow-up-to-MINUTES/m-p/643117 https://community.myob.com/t5/AccountRight-Sales-and-purchases/ALR-very-slow-to-add-customers-invoices-and-to-print/m-p/608662 https://community.myob.com/t5/AccountRight-Sales-and-purchases/SALES-ORDERS-TO-INVOICES-SO-SLOW-2-3-Mins-to-convert-existing/m-p/576534 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Slow-when-converting-order-to-invoice-and-printing/m-p/499266 https://community.myob.com/t5/AccountRight-Sales-and-purchases/Convert-orders-to-invoices/m-p/601290