Employees unable to download MYOB Team app from Google Playstore
Some of the staffs using Andriod Phone are unable to access Myob Team App. Phones where staffs having issues include Nokia X10, Samsumg Galaxy A33, Samsung Galaxy A13. They receive following error: This app isn't available for your device because it was made for older version Android. I think it's something to do with how the app is set up by MYOB in the Google Playstore. Hope this issue can be noted by MYOB and apply a fix to resolve the issue.Dashboard: Fully customisable
It would be great if we couldl customise the Dashboard in Essentials to show information that is relevant to the particular user logged in. Also if we could click on something on the dashboard and it takes us straight into that bank feed, or account transations details etc. "Fully Customisable Dashboard in Essentials"3.5KViews19likes10CommentsInvoices: Sub-Headings, Sub-Totals and Blank lines
Hi All, MYOB Essentials does not allow Sub-Headings, Sub-Totals and Blank lines in Invoices & Quotes - this is a massive oversight of basic functionality, and I would request it be added as soon as possible. Xero and QuickBooks Online have this feature. Honestly, even lines that can just be filled with a description would be great - at present a line cannot be added to an invoice without a quantity, account and a price, and blank lines are removed when the Invoice/Quote is saved. I would imagine these are fairly straight forward features to implement, and low hanging fruit to bring MYOB Essentials in line with it's direct competitors. Thanks in advance. "Sub-Headings, Sub-Totals and Blank lines in Invoices & Quotes"3.8KViews19likes8CommentsSelected tax code does not exist
Keep on getting the Error“Selected tax code does not exist” when trying to save an invoice. • Timeline of events: 03/06/22 - Search Found a response from an MYOB Moderator, to someone else's post with the same issue (see attached PDF). However neither ticking nor unticking the "I Pay Freight on Sales" or"I Pay Freight on Purchases" setting resolves this issue. 09/06/22 - Webchat Spoke to MYOB support via webchat, a case file was created (01038293). The officer at MYOB stated that he's 'escalated this issue for me'. 20/06/22 - Phonecall #1 Spoke to MYOB support via phone call. It turns out the previous officer put in some gyberish that has ABSOLUTELY nothing to do with the issue. I repeated the issue all over again (the one I'd been waiting two weeks for). A case file was created (01045549). Said officer then transfered me to the Essentials Technical department. Essentials Technical department hung up on me after being on hold. 20/06/22 - Phonecall #2 Spoke to MYOB support via phone call. The officer recites the notes from the newer case file, which was put in properly. Said officer then transfered me to the Essentials Technical department. By now, it's been a total of two hours of phone time. Essentials Technical department hung up on me after being on hold. As a matter of urgency, can someone hurry up and attend to this? We have not been able to save invoices for 2 weeks! This is appauling. Im used to MYOB completely ignoring any form of case file that is created, and I've let your company off the hook a lot of times over the years. But this is making me question: 'WHAT we are even paying for?!'. MYOB; hurry up & get it together, because I am close to making the recommendation to my Employer that we switch to Xero, given that you are willingly charging for a product that does not do, what it states that it's supposed to do (which is illegal by the way).Reports: Employee Leave Entitlement Balance report
Can MYOB design & include in Essentials: Entitlement Balance detail report which shows A] by pay period, and B] for each leave type: employee name, opening balance leave hours, leave hours accrued, leavehours taken, leave available hours (cumulative). Please base design on "Entitlement Balance (detail) report" which is in Account Edge Pro v13.5 "MYOB Essentials - to provide Leave Entitlement Balance Detailed Report"12KViews61likes24CommentsDashboard: Sales target date range selection
Our business model invoices monthly onthe 3rd week of each month with a due date falling on the 1st of each month.Due to this monthly process, the revenue that gets paid does not show up in the correct month for the sales target function. Ex: We send July invoices in 3rd week of June withdue date of 1st of July (July Revenue) Majority ofclients pay before due date which means July revenue shows up in June sales target revenue (this is incorrect reporting for us). I would like to have a simple "Paid invoices date range option" This would allow me to set a paid date range so we can actually see if we hit our monthly sales target!! Can this be done? Or should I say "Will this be done"? Many thanks. "Essentials Sales Targets - Able to set invoices issues within custom date range"1.6KViews0likes1CommentInvoices: Ability to directly open/edit an Item from within an Invoice
Hi All, MYOB Essentials lacks the ability to directly open/edit an Item from within an Invoice. This isborderline infuriating when dealing with highly technical items that require constant adjusting and updating (especially with pricing and specs). I would consider this to be fairly key functionality -please advise if this willconsidered for implementation ASAP. Again - fairly low complexity and would really improve the invoicing experience in MYOB Essentials. Thanks in advance. "Ability to directly open/edit an Item from within an Invoice"1.6KViews0likes1Comment