Bank reconciliation
Hi, I am trying to reconcile my month of January. However its showing an out of balance from my December but my December reconcilation is spot, there are no out of transactions showing and the calculated closing balance matches my bank statement balance which I input at the top but its not saving or reconciling. I undid all of my reconciliations from July to December, and did them all again and they all balanced. Then went to January and all the reconicilations that I'd just done were out of balance again. The calculated closing balances from July - Dec 23 are exactly what is in my accounts on myob and on my statements. I can't reconcile my January becuase of this. Please help
Super Payment Returned to Bank Account
Hello, We paid our superannuation for last quarter in bulk through MYOB however the payments for 2 of our employees has bounced back into our bank account. How do I receipt the deposit and repay the super with the correct details as there seems to be two quite different methods described online:- https://www.myob.com/au/support/myob-business/payroll/superannuation/returned-superannuation-contributions https://www.myob.com/au/support/myob-business/payroll/superannuation/make-superannuation-payments/reversing-superannuation-payments We pay our super through MYOB but have never had any communication from the Pay Super Team for any of our companies over the past 8 years. Didn't even know they existed! Regards, Amanda
How To Fix An Incorrect Invoice Allocation From A Previous (Reconciled) Month?
Hi, In February, we received payment for an invoice. This payment was allocated to the incorrect invoice number (but for the same value). Now the customer shows an ageing debt for this invoice that they paid in good faith. We work on the accrual system here, so February is closed off and reconciled. What is the cleanest way to fix this? Is there a way I can credit this customers account in our system so I can then allocate the payment to the correct invoice they listed on their remittance? If so - how to I date this? and which steps should I follow in MYOB? (I have seen a few different variations to fix this but am concerned with my current EOM (May 2024 ) balancing if I interfere.) I inherited this error and am new to MYOB. Thanks in anticipation of any help on offer here. Suzy :)Myob issue
We are currently attempting to solve a problem by adjusting the prices for one purchase from supplier, but whenever I try to save the document, I receive a message prompting me to restart the program The same situation occurs if some of my colleagues attempt to make any changes. Balance payment was made on 15/03/2024 and we are not able to change the price from USD to AUD to match payments and close the transaction. The deposit was applied on 29/02/2024 We're in need of assistance to resolve this issue. Thank you in advance for your assistance in this matter.
