Sales: Notes to customer increase character limit
Hi, Would it be possible to have more room available in the notes section? I run a Mechanical workshop and some of the "stories" I need to write about the work carried out is long winded. I'd like more room to be able to have the complete write up on the customers invoice instead of attaching a seperate piece of paper to their invoice. Your consideration is much appreciated. Chris "More room"6KViews15likes10CommentsCorupt invoice 1 in 10 -frustrated!
Corupt invoice 1 in 10 very frustrating. I am constantly getting customers coplaining about this. I re-issue the invoice and all seems okay. But the question is WHY! is it happening. Invoice shows a red line on Left hand side. It seems to occur when invoices don't get sent imidiatly and are delayed for some reason wich is also frustrating if a customer is waiting.SolvedInvoice form - Description with multiple lines and multiple descriptions not lining up with individual amounts
Hi, I am trying to modify a service invoice template because I am having issues with the description not marrying up to the cost if the description is more than one line long. If I enter description details that run for more than one line, then add another that also runs for more than one line and so on, I cannot get the descripton line to line up with the cost relating to it. It shuffles all of the costs to the top of the column and becomes confusing. It is common for me to enter multiple description lines per invoice. Does anyone have any ideas how I can get each description line to line up with it's cost please? Thanks, Jenni323Views0likes2CommentsCard File: Ability to set head office cards/accounts
One feature that is lacking from MYOB is the abillity to have a Head Office account so multiple customers can have their invoices combined onto one statement. for example one of our customers is a chain of hardware stores currently we use one account (ABC Hardware - head office)to invoice the store in the PO# we put the PO # Town it would be much simpler if we could have an account for each store (much easier when looking at their history) that is then charged back to the Head Office account and will appear on one statement easily identified by our customer as PO # Town Inv # Hope thismake sense :) "Customer Cards - Head Office Accounts"24KViews42likes41CommentsReminder sent for invoice already paid
Good morning, This morning MYOB issued an invoice reminder to one customer is respect of an invoice that had been previously paid and the payment correctly credited against that invoice. In fact when clicking on the "invoice details" link within the email reminder the details state that the invoice is paid!! The reminder was sent on the 20th September and the payment was processed on the 5th September. Further there is only two reminders configured, one sent 4 days overdue and one sent 8 days overdue. So this reminder sent now is completely random. My clients are business owners and so this reflects poorly on both MYOB and myself. MYOB please fix this so it doesn't repeat and keep me informed accordingly. Regards KingofkubbiSales: Removal of Due date
Customisation of Invoices - option to delete due date? I understand that customisation is on its way - I have clients that would like to delete the due date field and descriptor. Any plans to do so? Thanks "Customisation of Invoices - option to delete due date?"4.1KViews2likes5CommentsQuick typing into notes field
Just went to type invoices and now due to an update cannot type my comments into the notes box, WHY would MYOB change this function, the old notes box and its ease of quick entry is one of the reasons we went with MYOB. the function of quick entry to the notes section is vital for our invoice recording and for our customers for their quick referance. If there is no way of bringing back the old platform i will be going to a different system. I am sick of big companys changing a system for the sake of change, go back to the old update, it worked, i did not ask for any change, leave the system alone.......,1.2KViews0likes21CommentsStatement showing what should be "overdue" as "current
I have just tried to print and email February statements, and when reconciling, ive noticed that the customers I have who are on 30 days end of month terms, who have december invoices still outstanding, are showing as current. They should be showing at 30+ overdue, meaning they would be due end of January, now that its end of Feb its still stating current. This has happened for quite a few customers - is there any way to fix, or any reason why its happened?Receive Payments: Ability to receive a payment in bulk from multiple debtors into the one account
Hi, i would like to put forward the idea of "bulk receiveing payments" from multiple debtors into an account. To put into context, we run an online business where we get several sales a day via our website and ebay. We load our customers individually (onto separate cards) and many of our customers are also repeat. From the invoices we naturally receive a number of payments each day - going (usually) to the same accout - be it paypal, chequing account etc etc. It would be handy and very time effective to be able to "select" all debtors who have paid into the same account on a particular day and "process" with one click of a button. From a back end persepctive effectively it is selecting multiple trade debtors (DR) and allocating to an asset account (CR) in one move rather than doing this individually. NB. Emailing the invoices is not important to us - as we print and enclose with our packages. Any work around or implementation would be greatly appreciated! :) Best regards, Matt "Bulk Receiving of Payments"9.9KViews36likes17Comments