No support on product
I have contacted support for the past 3 days and this matter is urgent. I cannot get any support and we are paying $141 per month for what exactly????
Forum Discussion
HI Mike
I have called so many times on a urgent matter that now i have not been able to apply for the loan due to myob incompetence. I called as the bank rec report was reflecting only two banks instead of three although it is reconciled. I also have one transaction which is allocated showing on its own in my transaction which you can do nothing with. I also called as i have a issue with a salary sacrificing for a novated is showing in my super payable are as we are using myob super.
I have spoken to over 5 people regarding the bank issue and not one person could help me or advise positive feedback. I am still waiting. This is not good enough.
My last day to apply for the loan is today and i have not herd back and we have 3 accountright subs and 14 business lite subs but over this past week myob has let us down.
I would like this rectified as soon as possible.
Regards
Katrina
Hi Katrina2020 I will send you a private message, if you can please reply to my private message with the case numbers for your previous support interactions I will look to escalate this for you
Hi Mike
Where will you send a private message to?
Hi KatrinaVREA - I have messaged to the profile above (Katrina2020) via the messaging function in the community forum.
I you/they click on the mail icon my message will be visible
