Direct debits - payments from customers

Question

Hi there&nbsp;Does anyone know how I would go about setting up a fortnightly direct debit payment from various customers? I have tried setting it up as a supplier ABA file (as it wouldn't let me choose customer), however when I processed in the bank it made a payment instead of requesting a payment. Does the ABA file payment amounts need to be in the negative?&nbsp;Thanks in advance.Regardsvidario

samaram · Accepted Answer

Hi&nbsp;vidario&nbsp;(vidario1)
&nbsp;
Thank you for your post. The function to create an ABA file is to allow users to&nbsp;pay suppliers or employees into their bank accounts using a bank file. This is only possible when you want to transfer money to other bank accounts, it won't work the other way around.&nbsp;
&nbsp;
If you want to be able to withdraw by direct debit, you'll need to make arrangements with another provider, as that is not possible to do with AccountRight at this stage.
&nbsp;
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

vidario1 · Answer

Thanks for confirming that this isn't possible in Accountright.&nbsp;In the meantime I've found another solution that works.&nbsp;Regardsvidario

ozigreen · Answer

What is your temporary solution?

vidario1 · Answer

Hi&nbsp;In the end I entered them individually as recurring payments in Westpac Online, to correspond with the recurring transactions in MYOB.&nbsp;That was easier than mucking around with ABA-files.&nbsp;Cheersvidario

ozigreen · Answer

Hi Vidario,&nbsp;&nbsp;&nbsp;As a work around you have manually setup direct debits on banks website and need to add/remove/alter them manually.&nbsp;&nbsp;I imagine this would be time consuming if you had 50-500 direct debits.&nbsp; Until such time as AccountRight has the ability to create a direct debit ABA file, I use an Excel spreadsheet program called "ABA Creator"&nbsp; available on the net.&nbsp; It creates an ABA file for Direct Debits on your computer ready to upload to the bank and doesn't rely on any third party provider with customer information/details.&nbsp; Hopefully in the future creating direct debit ABA files will be inbuilt into MYOB.&nbsp;thanks&nbsp;

vidario1 · Answer

Correct.&nbsp;Thankfully I only have ~15 direct debits so this workaround does the job for me at this stage.&nbsp;Thanksvidario

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Direct debits - payments from customers

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