Forum Discussion
Loobylou100
User
thanks Sai but they are NO HELP AT ALL !!!
I have had issues with it, since inception first week of December
As of 4 months later - I still have no fix from them - I can't do my EOFY (was due Dec 23) and I cannot reconcile 400 lines of bank entry nor do my monthly accounts.(oh and BAS due soon too)
Earl_HD
2 months agoMYOB Moderator
Hi Loobylou100,
Thanks for your response. Upon replicating this issue, it seems that the problem stems from Axcelerate. If a transaction is appearing twice in a clearing account on MYOB but originates from a third party, it likely indicates a third-party issue. You can also submit a support request through their page. aXcelerate Support.
Feel free to post again, we're happy to help!
Regards,
Earl