Hi Accounts_2,
Welcome to the Community Forum!
Thank you for sharing the import file and including the error log. After reviewing the error message you've encountered, it appears that there may be a problem with the item's selling status or base selling price in your import file. It seems that the item you're attempting to import hasn't been sold yet. When importing, it's crucial that this field matches a pre-existing item in the company file.
For more guidance on using an import template, I suggest reviewing this Help article: Using an Import Template. Additionally, you might find helpful insights in this Community Forum post that addresses similar issues.
Feel free to post anytime you need further assistance.
Cheers,
Princess
Hi,
Thanks for replying.
"It seems that the item you're attempting to import hasn't been sold yet."
- I havent sold the item yet - I am trying to import it into MYOB as a invoice that is due.
Is this the correct solution or is there another way I'm not aware of?
thank you
Hi Accounts_2,
Thanks for the response. To avoid the error you're seeing, it's important that the data you're importing matches the file's data format. A good way to do this is to first use the import template to export. This should align the data formats. For a step-by-step guide on this process, you can refer back to the article my colleague previously shared.
Feel free to post again if you require further help.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
