tradify invoices sending to the wrong myob file.

Hi stephkiwi, 

Thanks for the response, we appreciate you for adding more clarity to your concern. 

From what you've shared, it seems like you're using the default credentials for AccountRight. If you're having trouble logging in, it's possible that these credentials have been changed at some point. I suggest you open the file from AccountRight and navigate to the User Access window to set up a new password for the Administrator userID. Please ensure to deselect the option "This user will sign on with a my.MYOB account (recommended)" to gain access to the password setup.

If you continue to experience login issues after this, our virtual assistant, MOCA, is available on our website to assist you. Alternatively, you can request support through your account at myob.com to connect with a support agent.

Should you need further help, don't hesitate to start a new thread in the forum.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve