Emailing bulk sales invoices

Hi Elisem,

Thanks for your post. Upon reviewing your account, I noticed that your read-only file shares the same serial number. In your situation, because both the serial number and the file are the same, and you're accessing the file via the web, it's likely that your file is set to read-only. This means that any changes made from your end will not be reflected on the web (which is online). 

To assist you further, could you please provide the last four digits of your serial number? This will allow us to check the issue on the backend for you.

Looking forward to your response.
Regards,
Earl