Forum Discussion

Jill06's avatar
Jill06
Contributing User
3 months ago

In Tray not working

When I click on the invoice of the left hand side of the screen usually it opens up for me to view, last few days only a blank screen....I know I can view it via the 3 little dots but much easier the other way -  Has something changed???

3 Replies

  • dbarkho's avatar
    dbarkho
    Experienced User

    This is happening to us as well. 

     

    Not to mention other in-tray bugs such as: 

    - pressing 'link to bill' on in-tray documents shows no results until pressing 'reset' 

     

  • i'm getting the same issue in both safari and chrome. has been an issue for a week.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi everyone,


    I appreciate your active participation in this forum. I apologize for the delayed response.

     

    I understand that some of you are encountering issues with your 'In tray' not functioning as expected. If this problem is still ongoing, I would suggest clearing your browser caches or trying a different browser to see if it resolves the issue.

     

    Please keep us updated if the issue persists. We are here to assist you.

     

    Thanks,
    Genreve