2023.7 In Tray Issues

Question

Good morning,I have upgraded to 2023.7 and have nothing in my In Tray.&nbsp; When I try to Load documents I get a 'something went wrong' message.&nbsp; I have rebooted my system and this function is still not working.&nbsp;Julie

celia_b · Accepted Answer

Hi ALl,&nbsp;
&nbsp;
Thank you for your post and welcome to the Community Forum.
&nbsp;
We are aware that some of our clients are experiencing difficulties when loading documents on In-Tray. We promptly work with our team to resolved the issue. &nbsp;And this has now been resolved. We apologize for the inconvenience this has caused you. And we appreciate your patience in this matter.
&nbsp;
If you need further assistance, feel free to reach out to us. We are happy to assist you.&nbsp;
&nbsp;
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
&nbsp;
Kind Regards,&nbsp;
Cel
&nbsp;

eric3 · Answer

Getting the same thing, but haven't upgraded.&nbsp; I think there's an issue with In Tray.

ryadre · Answer

I just did the update this morning, and now have this Intray issue

helen_keegan · Answer

Having the same issue.&nbsp; Frustrating&nbsp;

tassonpa · Answer

Hi:I have been experiencing this problem for the last few days.&nbsp; Please advise the solution.&nbsp; Thanks.

sharon_bct · Answer

Solution not working for me. Just had the in Tray issue right now.&nbsp;&nbsp;

Forum Discussion

2023.7 In Tray Issues

11 Replies

Related content

In Tray Issues

2023.7 Payroll -defauting to Bonus/Commission

login issues

Importing issue

In Tray Issues

Deleting from In Tray

SUPER ANNUATION ISSUE

Bank rule issue