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Bru1's avatar
Bru1
User
2 years ago
Solved

ITEMS

Since the update, my items will not load onto my invoices.  I have tried calling MYOB and they were unable to help even though the query was escalated.  I cannot delete items to replace them nor use them.  What to do?  Anyone else had this problem?  Were you able to rectify it? 

  • Melisa_D's avatar
    Melisa_D
    2 years ago

    Hi Bru1, 

     

    Thanks for your post. Do you get any error messages when this happens ? If possible can you please provide a screenshot of how it appears so we can investigate. 

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  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi Bru1, 

     

    Thanks for your post. Do you get any error messages when this happens ? If possible can you please provide a screenshot of how it appears so we can investigate. 

      • Bru1's avatar
        Bru1
        User
        2 years ago

        I have uploaded screenshot.  I cannot upload these items, amend these items, delete these items nor replace them.  Can you please advise what to do. 

    • Bru1's avatar
      Bru1
      User
      2 years ago

      Thank you so much.  I have had this problem for days but you have been able to fix it for me.  So relieved.