Forum Discussion

Gittings's avatar
Gittings
Contributing Cover User
25 days ago
Solved

No data showing in MYOB Business Pro ONLINE

Hi, Since Monday 22nd April, I have had no data showing in my sales tab - mainly my Invoice tab. Now I cannot allocate payment to invoices as there are no invoices showing. I have even back-dated t0...
  • Earl_HD's avatar
    Earl_HD
    22 days ago

    Hi Gittings,

    Thanks for your post. I recommend clearing your browser's cache and history or trying to log in using a different browser to resolve any browser-related issues. Also, if you continue to encounter difficulties, feel free to reach out for further assistance.

    Please do let me know how you go on this.
    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
22 days ago

Hi Gittings,

Thanks for your post. I recommend clearing your browser's cache and history or trying to log in using a different browser to resolve any browser-related issues. Also, if you continue to encounter difficulties, feel free to reach out for further assistance.

Please do let me know how you go on this.
Regards,
Earl

  • Gittings's avatar
    Gittings
    Contributing Cover User
    22 days ago

    Thank you for the advise. By cleaning my cache, this has retrieved all my data. 

    Thank you!

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      22 days ago

      Hi Gittings,

      Thank you for informing us that the issue has been resolved for you. If you have any further questions, please don't hesitate to start a new post, and one of us will be more than happy to assist you.

      Regards,
      Earl