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sarsj's avatar
sarsj
Experienced Cover User
11 days ago

Payroll - Base hourly wrong

Hi, I am completely at a loss why the base hourly rate is not correct? It has happened to this employee two pay periods in a row.

 

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    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      11 days ago

      Hi sarsj,

       

      Thanks for your post.

       

      As per checking, the issue you're experiencing right now with the base hourly rate automatically adjusting that may result to an incorrect base hourly is a known issue. It can be fix by checking amounts when processing payroll and correct and do not use automatically adjust for multipliers greater than 1.

       

      Feel free to post again anytime if you require further assistance. 
       
      If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

       

      Best regards,

      Doreen