Payroll categories adjusting hourly rate
Morning
I adjusted some pay rates last week and when I processed the pays, three staff members came to me with the following error.
As per the attached, I entered the base hourly hours as 41 hours, then I entered the Saturday rate as 8 hours which reduced the base hourly rate to 33 hours. In the Saturday rate payroll category, I ticked the 'Automatically adjust base hourly or base salary details' so all of that is as expected.
My problem is that not only did it adjust the hours, it adjusted the base hourly rate from $30ph to $27.090909. Why would it do that?? I thought that feature only adjusted the hours.
Each of the three staff members rates are different and MYOB has adjusted the rate by a different amount/percentage for each of them.
What am I doing wrong??
Hi Accounts12341,
I hope you are having a wonderful day.
Regarding your inquiry, after investigating this issue thoroughly, I was able to identify that this is a known issue and I have tagged it to the development team. We apologize for any inconvenience this has caused, and we truly value your continued support and understanding regarding this matter. Additionally, I just want to confirm with you that yes, this feature should not be altering the pay rates.
Feel free to post again anytime you require further assistance.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
