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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
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Hi Everyone
MYOB AccountRight version 2026.3 will be released on April 15th 2026.**
AccountRight updates are typically made available around the middle of every month. These do include imp...
Ability to export everything
MYOB cloud-based solutions badly needs the option for us users to export our data. This includes (but not limited to) all PDF attachments, invoices, contacts etc - along side the reports and other minor things that can be exported now. This is not necessarily so that we can do a runner and migrate to another accounting platform, but its absolutely critical when changing business structure (eg. from a sole trader to a Pty Ltd company) and starting with a fresh set of books for the new structure. I'm in a position where I'm having to spend hours manually saving everything so that I can cancel my original subscription and start fresh with the new MYOB subscription under the new entity. We need to legally be able to hold this data for many years in case we are audited by the ATO. Please add this functionality ASAP. I can see old posts where people have asked for this 5 years ago, but nothing has been done. It's not good enough.
Payday Super mapping of OTE to QE guidelines
Hi I was wondering if MYOb will be putting out instructions or holding a webinar outlining what we need to do to ensure the mapping of OTE to QE is done for the introduction of payday super on 01/07/26? I have searched for instructions but could not find any for AccountRight. I can see on the browser that there is now a new checkbox for each pay item 'Do not include in Superannuation Guarantee and Qualifying Earnings calculations'. It seems this box is to be ticked for those pay items that do not include SG under QE such as overtime. Is that correct and is that all we need to do re the mapping?
MYOB Teams Apps
Hello, I would like to know if anyone else is using the MYOB Teams app for timesheets. Our employees have been experiencing issues with the app, including freezing and difficulty selecting locations. We are also encountering similar problems with the MYOB admin portal. I often have to refresh the screen more than three times to obtain the correct information while editing the times received. Could you please explain why these issues might be happening and whether the employees might be doing anything incorrectly? Have there been regular updates to this app? We believe that with some improvements, this app could be very helpful! Thank you in advance
Importing multiple purchases (item layout)
Hi Have been playing around with importing multiple purchases (using item layout and we use Items and Job Numbers for our billing). Importing 1 transaction is fine, but when trying to import more than 1 transaction/invoice, whether it be more than 1 transaction for 1 supplier or transactions for multiple suppliers only 1 transaction is uploaded to MYOB. Is there any way MYOB can import these records as individual purchases? Below is an example of the Text (Tab del) file being uploaded; have changed the name for privacy purposes. I hope it is possible to upload more than one purchase at a time. Look forward to hearing from you. Co./Last Name First Name Date Supplier Invoice # Job Item Number Description Quantity Tax Code Journal Memo Smith Joe 23/04/2026 2601 202500-0003 01AMG AMG Travel Hours 2.00 GST Capezio, Michaela\Testing Smith Joe 23/04/2026 2601 202500-0003 02AMG AMG Work Hours 5.00 GST Capezio, Michaela\Testing Smith Joe 23/04/2026 2601 202500-0003 03G KMG Travelled 240.00 GST Capezio, Michaela\Testing Smith Joe 23/04/2026 2601 202500-0003 05 E Assessor Expenses 200.00 GST Capezio, Michaela\Testing Smith Joe 24/04/2026 2602 202500-0001 01AMG AMG Travel Hours 3.00 GST Capezio, Michaela\Testing2 Smith Joe 24/04/2026 2602 202500-0001 02AMG AMG Work Hours 2.00 GST Capezio, Michaela\Testing2 Smith Joe 24/04/2026 2602 202500-0001 03G KMG Travelled 150.00 GST Capezio, Michaela\Testing2 Smith Joe 24/04/2026 2602 202500-0001 05 EA Assessor Accommodation 100.00 GST Capezio, Michaela\Testing2Report Packs - no permission
I have setup some report packs. I have allowed access to all users & relevant files. When accountant / bookkeeper user goes into the file & create new report pack; we get an error saying we don't have permission. Can you please advise how to fix this error. We are not the owner of the file but have been invited either as administrator or file user - all permissions.
MYOB desktop version
I've just been advised that as a loyal user and recommender of MYOB since the 1990's, because my serial number is a "professional partner" serial number it will be cancelled and my client's data files will become "read only" meaning I'll be unable to provide my bookkeeping services any longer unless I upgrade them all to "online". My clients have specifically instructed me that I am not to put their data online. To add insult to injury other clients who have the desktop version V19.16 will be able to continue using their data files and confirm when required as they're not "professional partners" and their serial numbers arent affected Has anyone else been advised who needs to remain active and on the desktop version
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.Bank Acct with Debitcard is incorrectly set as Liability/Creditcard
Using 'MYOB Business Connected Ledger' Just setting up MYOB for first time. Have setup the various bank feeds including a Bank Account that has a Debitcard attached. Banking Hub the shows the Debitcard account as as Liability / Creditcard. I want to change this to Asset / Bank. Tried deleting the account in Bank Hub, but get the error 'You can't delete this account because it is being used in a bank feed.' I've disabled that Bank Feed, but still get the same error. How can I fix this? Thanks
SUPERANNUATION WEEKLY PAYMENTS THROUGH MYOB ACCOUNTRIGHT
Hi Everyone, Does anyone use the "Pay Superannuation" option through MYOB Accountright Plus and are you happy with it? I've worked with MYOB now for 9 years and would like to use this option for when super requires weekly payments but never had the confidence in MYOB for things to go smoothly (sorry MYOB). Kindest regards, Sharon NAIL EQUIP P/LUnanwered Complaint
I lodged a formal complaint over a week ago via email and also have followed it up. MYOB have not replied to any emaill or my complaint regarding overcharging of 3 accounts we have never used. I have also asked for them to be closed and still no reponse. I have also spent hours on the phone with no resolution. How do people get MYOB to repond to a complaint? Do I need to go to external body for MYOB to even bother replying to me. Such poor service.
Connect a Supplier when matching expenses in bank feeds
I am unable to view reports on 'supplier purchases' if these transactions have been matched in bank feeds via a spend money transaction. Apparently we need to enter each transaction as a bill first, then match it. Considering there is a drop down box to match suppliers in the spend money bank feed matching process , why do we need to enter the whole thing again by creating a bill ?? Surely this would not be difficult to put into your software. You should also have a way to retrospectively assign these matched (reconciled) transactions to Suppliers. If there is no solution here, I will probably be another person changing to Xero which I am led to believe does have this functionality inside the bank feed matching process.Paying Super to Contractors
For those who employ contractors on a time basis and are required to pay superannuation to those contractors, it would be good if there was an easier way to do this than the workarounds currently used. It appears that most people are using an external super clearing house for Super payments to contractors due to the errors generated if trying to setup as an employee and process through MYOB see : https://community.myob.com/discussions/staffing_and_payroll/paying-super-for-contractors/879829?after=MjUuMTB8Mi4xfG98MTB8MTQ6MCwzOToxfDIw Perhaps it is possible to have a linked account e.g. 'Contractors Labour subject to Super' to allocate the contractor's labour payments to (it might need to be specific to that Contractor ??), this account would need to behave like an expense category, remove the GST (if applicable) and then calculate the super on that exGST labour $ value, and link that super $ value to the Contractor's Super Account (probably still need to set them up as an employee but with no wage), it would be good if there was a button that would appear on this type of account ('Contractors Labour subject to Super') to pay their super when paying the contractors invoice and have it all happen automatically. Maybe there's a better way to do it than I've suggested, I don't know the inner workings of MYOB. In the mean time, if people have been successful in paying super to contractors through MYOB, please share what employee settings you needed to use ? (e.g. Labour Hire on both income type and employment basis ??)
Payday super with a WPN
I have a client who employs a Nanny and therefore not eligible for an ABN, she only has a WPN. Due to having a WPN the client is exempt from STP until 2033 however it appears not exempt from Payday super. I currently lodge the super via the SBSCH with the ATO but this is going to be closed by 1 July 2026. If MYOB doesn't accept a WPN, how am I supposed to lodge the fortnightly super payment?Accounting for Student Internship Supervision Fees - Superannuation and PAYG Compliance
Hi Everyone, I operate a childcare centre, and we occasionally receive payments from universities for hosting student interns. We intend to pass the full amount of these payments to the specific teachers who act as supervisors for these students. I have a few questions regarding the correct way to process these payments in MYOB and remain compliant with ATO regulations: 1. Superannuation Guarantee (SG): If we treat this payment as part of the teacher’s salary/wages, we are concerned about the additional cost of Superannuation. If we pay the teacher the exact amount received from the university, the added 12% Super expense would result in a financial loss for the centre. o Is this payment considered Ordinary Time Earnings (OTE)? o Is there a compliant way to pass this on without the employer incurring extra Super costs (e.g., deducting the Super component from the total amount received before payment)? 2. PAYG Withholding: Does this payment require PAYG withholding? If we pass the full amount to the teacher through payroll, should it be taxed at their marginal rate, or can it be treated as a different type of allowance? 3. MYOB Setup: What is the best way to set up this "pass-through" payment in MYOB AccountRight? Should it be a specific Allowance category, and how should the Tax and Superannuation boxes be ticked to ensure the centre’s books balance to zero for this transaction? I want to make sure the teachers receive their fair share while ensuring the business does not end up out of pocket due to on-costs. Thanks in advance for your help!
