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Our balance sheet doesn't balance!
I have belatedly found an error in our balance sheet report with the retained earnings figure in the new year after year end, differing from the total equity figure at year end. We report on a cash basis and year end is 30 Sept. 30 Sept'24 Total equity = $156,538.36 but at 1 Oct'24 Retained earnings = $157,448.36 These two numbers should be the same. I'm willing to admit I may have made an error -perhaps with year end processing (?), but could it be an MYOB system hiccup? Most important though - how to correct this imbalance now as it has continued on into current year accounts? Please see attached for a little more detail. Thanks in anticipation26Views0likes6CommentsNew layout of the Invoice screen is terrible!
New layout of the Invoice screen is terrible. More than half the screen is taken up with headers and banners. Dont know why anyone would think this layout is better than the old layout. I just want to see as many invoices as possible on the one screen. The layout of the Quotes screen is so much better.459Views29likes24CommentsEmailing and Link Trouble
Hi, I am having trouble with Invoices, Orders and now Quotes Not emailing from MYOB. I check the sent emails section and they have not gone. Can it be a Form Format issue, not linking when updates get sent to us? Also when Invoices are sending I am being informed the client receiving is not able to open the Invoice Link to acquire there invoice, and I am being asked to send a PDF by email. Any ideas or Help would be muchly appreciated as usual. Thank you again. KermieUnauthorised Invoice Online Payments Selection
Hi Just want to know why MYOB decided to choose how our business gets paid without notifying us ? MYOB have automated our payment preferences to online - whereby someone incurs charges to MYOB ? I didn't ask nor request for this feature to be automatically applied to my subscription ? This feature certainly was not turned of by anyone in our company ? More revenue raising for MYOB without any consent what so ever ? This automatic change came late on Friday, 27 September 2024 - so unprofessional to launch this automation late on a Friday so maybe no one will really notice ????? So very unimpressed.1.2KViews5likes48CommentsAuto-Build using browser
Hi, Just wondering if there has been any progress with adding Auto-Build to the browser version of the software. I cannot switch fully to the browser version until this is implemented. If it isn't going to be done, how can I get around this problem using the browser version?SolvedSuperannuation Fund does not exist in list
Hi, I have a client who has a new employee who has nominated a Superannuation Fund that is not included in the MYOB list of Superannuation Funds. The Client has confirmed the details of the Fund with the Fund. The onboarding form showed a different name but the correct ABN and correct USI, but the client gets an error when trying to pay this Fund. Error is "Fund No Longer Accepting Contributions"24Views0likes1CommentThere’s no default/automatic PDF attachment when emailing from MYOB Business
Automating insurance documents with invoices would be a great time-saver and help make sure nothing is missed. At the moment, there's no permanent setting to automatically attach a PDF to every email, so you’ll need to select the file for each transaction. It would be great to have this added in a future update.20Views0likes1CommentNZ MYOB Team Suggestion - Leave request, balance, payslips
Hi team, Could we make a suggestion to update the NZ MYOB Team app - to include leave request, balance and payslips. The current version only have timesheet on there, it's quite limited function compare to other softwares in the market. Kind regards,19Views0likes1CommentPayDay Super - SMSF
Why after the new update can I not automatically pay the super straight after wages? Message comes up as per below. This did not happen last week. This will cause people to be late with Payday super if they cannot do it straight away after the pay run. They will forget to go back and process.18Views0likes1CommentAutomatic scheduled reports
I had an idea that it would be good if I could get a report emailed to me once a week with a list of outstanding invoices. I tried asking Ai how to do this and the answer involved getting a MYOB developer account (which seems to be at least $110pm). This cost is certainly not worth it. Would it be possible to add this as a function in the reports section?STP Payroll Reporting - Child Support
I have recently moved back to MYOB for payroll processing for our staff of 15+ employees. I am surprised that MYOB does not support reporting of Child Support Deductions to Child Support Agency through STP reporting. It would be great if this could be added into STP reporting functionality as a matter of urgency.Show a standard price and cash/EFT discount on invoices
This suggestion was made via a customer on LinkedIn. They believed it would still be legal to offer discounts for certain payment methods (cash/bank) and reference this here: Price displays | ACCC. With the changes to card payments surcharges coming into effect from the 1/10/2026, the customer made the suggestion that it would be useful for a feature that supports businesses that choose to offer a discount for paying by cash or EFT. For example, an invoice could show the standard price alongside a discounted cash/EFT amount. If the customer chooses the discounted payment option, MYOB could then record and reconcile the amount actually paid. This change would give customers clearer payment options, while helping businesses keep their invoices and payment records aligned25Views1like2CommentsCANCEL SUBSCRIPTION
Hello I am having the most difficult time trying to cancel my accountright subscription and find it appalling that we have to call a number that doesnt get answered at all. I have logged tickets, called for days and also tried the online chat which was no help as they do not have access to cancel accounts. For a well renowned accounting software this is a very poor method to unsubscribe and if the idea is to make it hard so people dont leave, well I think you are making a big mistake and it is frustrating. This is the only platform that makes unsubscribing extremely difficult Urgently assist please Thanks186Views0likes8CommentsJob costing - moving the expense from one job to another
We use job costing. As those of you who also use job costing would know the job profit and loss reports 4 areas Income, Cost, Expenses and Net Profit. I want to move the costs and expenses from one job to another whilst keeping the original data intact. I can easily move the Costs via a general journal. Does anyone know how to move the Expenses (which comes from payroll) from one job to another?219Views0likes4Comments