Exporting Reports to Excel Format
Looking for any help, When using AccountRight on my notebook PC when away from the office I have suddenly lost the ability to export reports to Excel format. All I get is the following message: I can still export to excel on my desktop PC in the office, totally mystified!!33Views0likes4CommentsGross Payment not Reporting to ATP
My Payroll Summary Report does not balance with my STP 23/24 report, and this is due to a Pay Item, which is correctly coded as Gross Payments for the ATO Reporting Category, not being reported. I have confirmed the set up is correct, and have done numerous Event Updates and this makes no difference. Could this be an ATO issue?Solved44Views0likes4CommentsHow to terminate in STP is someone didnt work this FY?
Hi Team, We have casual employees. It happens that they dont work for months when we terminate their card. As we changed to a new FY how do I terminate an employee in STP if he hasnt worked this FY yet? His name does not come up in the 24/25 FY. I could only terminate him in 23/24 FY. Can I do that?1View0likes0CommentsMYOB Statements confusing - need help asap
Im using MYOB Account Right and my statments are confusing all my customers. I have all customers set up as Number of Days after EOM, then balance Due 30. When I print the statement for example for end of June, the statement shows May and June as June overdue only but I can clearly see May is oustanding and statement shows May not overdue. Please help as I am getting some very frustrated customers.Missing invoices
Hello, looking for some assistance please. All of my open invoices have disappeared. Out of the thousands that have been sent out, and paid, everything is gone. Apart from two from three years ago. All my recent open ones are gone. The assistant is useless. Any help would be appreciated.Please read: MYOB Advanced is now MYOB Acumatica
I'm excited that after 10 years of partnership with Acumatica we are finally merging our communities together! MYOB exclusively partners with Acumatica to bring MYOB Acumatica to Australia and New Zealand companies, as part of this we will be merging our communities to bring them closer together. Users should visit our MYOB product specific discussion board which you can find hereto learn and ask questions. Remember to please use #MYOB tag so your fellow Aussie and Kiwi users can support you. Tags are key to helping other users engage with your post. MYOB has built out specific functionality to localise the platform for Australia and New Zealand, and we’ve also added Tags for that specific functionality. These are product functionality like Payroll, Workforce Management, Professional Services, Bank Feeds, Two Factor Authentication, or the MYOB Mobile. To get the fastest assistance from your local community make sure to use the MYOB specific tags, and post in this discussion board. We want to encourage being able to provide yourselves and your own clients the opportunity to leverage the ability to exchange insights, harness global knowledge, and collaborate at scale with a variety of likeminded users. Steps to Sign up: Acumatica Community Sign up Signing up is easy. Create a Username. Utilize your Work email address, full name and create a password. Agree to the Acumatica Terms and Privacy Policy. Click Sign up! To ensure MYOB Users can tell each other apart and assist one and other especially when it comes to our ANZ specific modules, it is important to utilize TAGs the wonderful Acumatica community have set up for us. Upon creating a Community post OR Product Idea as an MYOB User or Partner, please do utilize the TAGs that are relevant, you will see MYOB specific options. This way we know you’re a MYOB Partner. MYOB Acumatica customers will have direct access to global Acumatica forms, unlocking a global community with the ability to share insights and learnings from more than 22,000 users across the world (tagging features in the forums make it easier to connect with ANZ + global customers) making it a great opportunity to learn from the Acumatica Network, Connect and expand your own all while increasing visability of your own expertise and experience within the community. MYOB Advanced Business is now MYOB Acumatica. Today, we’re excited to expand our partnership with Acumatica, empowering our Australian and Kiwi customers with a global community.9Views0likes0CommentsSuper Payment returned /change of fund
I have just had a super payment for June returned because the employee has changed super funds. I have updated her details with the new super fund but I have no idea how to pay the amount for June owing to her to her new super fund. I also have no idea what to do with the super returned . Is there a way to manually pay her new superfund for the June month and balance that with the amount that has been refunded ?? In a world of hurt here!!!!Item Information Page Missing clickable arrows
Good afternoon I used to be able to see the blue clickable arrows in the items information page which takes me directly to the items register, see snippet below, first snippet is from my desktop and the second snippet is from my colleagues. Have I accidentally switched a setting off? How can I get this setting back?Importing GL payroll from ADP
I have moved my payroll to ADP which includes staff pays, super, and PAYG. ADP have provided General Ledger Data Files of the transactions (TXT) with the MYOB GL codes I provided them. How to I import this information into MYOB so that I can reconcile all the payments and run reports? ThanksDeleting a payment as opposed to the reversal method
HI I have a payment that went into undeposited funds and then into the bank. I want to delete the payment so I can put it back into undeposiited funds and marry it up with others to reconcile with a bank feed. I have gone into the bank register and tried to delete it but it only gives me an option of reverse the payment. When you do that it sends it back to undeposited funds as a negative. Can anyone assist with how I can accomplish what I need to do in thi situation. Thank you Shirley92Views0likes2CommentsMYOB got itself confused
Looks like during the month of May, until I pulled the plug on OIP, MYOB decided to add all payments into the undeposited funds account instead of my transaction account even though it was assigned to do so in the preferences... Upon trying to edit and fix this snafu , I'm told that I can't edit transactions from a previous financial year even though technically it's still the same financial year (its the 29th of June) Lucky I'm finishing the year off manually. Oh, and does anyone have problems with the search function not working intermittently? Some days it won't anything even if I type in the invoice number. Just as well I got a 50% discount for the next year, the basic functions aren't even working reliably.SolvedUSER ACCESS
I have created a new user access, but I have noticed that a silouette shape of a person with a quotation marker is now appearing next the their name in Manage Users window - can anybody explain to me what this means as no other person including administrator has this and the user is being removed from areas of assess everytime they log in?