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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
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MYOB AccountRight version 2026.6 will be released on August 3rd 2026.**
Please note, Instead of the usual July AccountRight release, we’ll be rolling out two scheduled releases in August as we com...
Searching recurring transactions
In MYOB Business Pro, in the Recurring Transactions drop down box I wish you could start typing the name of the recurring transaction that you are looking for and have it come up with the few that contain those words (like it does in AccountRight Plus) instead of having to scroll down the long list every time.....
Clearing down the GST Paid account?
Hi there I am operating on a cash basis I have a "GST Paid" and "GST collected" account(s) in MYOB Account Right. Both are detail accounts in the "GST Liabilities" header account. The Context: My accountant does not seem to clear or zero-out these accounts at the end of the year, nor when I pay my BAS. They just keep building and building and building every year - e.g. thousands and thousands of dollars have been accrued over time in the "GST Paid" and "GST Collected" accounts. I don't want to ask my accountant because asking her anything is gonna give me a major headache, and she'll take 2 weeks to respond etc. not worth the headache. The Question: Is there a legitimate reason why this is not cleared or zero-ed out after i finalise the BAS every quarter, or when i finalise my returns at the end of the year? Thank you Any ideas or pointers would be much appreciated.
Request to Reinstate Offline Backup Functionality in MYOB AccountRight
Dear MYOB Product Team, I am writing on behalf of our accounting practice regarding the recent removal of the offline backup function in MYOB AccountRight 2026.5. We are extremely concerned that the ability to create and retain our own offline backups has been removed. As a professional accounting practice, we have always maintained independent backups of our clients' MYOB company files as part of our disaster recovery procedures, business continuity planning, and professional risk management obligations. While we appreciate the convenience of cloud backups, they should complement—not replace—the ability for users to maintain their own offline backups. Relying solely on cloud-stored backups does not meet the needs of many accounting firms, particularly where we have established backup policies, regulatory obligations, cyber security requirements, and the need to retain historical versions for extended periods. Removing the offline backup option has created a number of concerns, including: Loss of an independently controlled backup that can be stored within our own backup systems. Increased reliance on MYOB's cloud services for disaster recovery. Difficulty maintaining long-term archival copies in accordance with our firm's policies. Additional business continuity risks should internet access or cloud services become unavailable. Reduced confidence in our ability to recover client data quickly and independently. We respectfully request that MYOB reinstate the option to create offline backups to a user-selected location, such as a local drive, network drive, or external backup device. This functionality has been relied upon by accounting firms for many years and remains an essential feature for professional practices. If there are technical or strategic reasons for the recent change, we would appreciate a detailed explanation and any alternative solution that provides the same level of control and independence over our backups. We value MYOB and have supported the platform for many years. However, we believe this change represents a significant reduction in functionality for professional users and hope that MYOB will reconsider its decision. Thank you for taking the time to consider our feedback. We look forward to your response. Kind regards Manita
Emails not sending.
Hi, I have spent all morning trying to send 1 invoice via email (along with many others) but none are showing up as sent (in the sent emails tab). I have followed the help assistant & cleared the cache but this has not resolved the issue. No invoices are being emailed out. Solutions anyone?Deploying AccountRight PC Edition via intune
As of 2026.6 MYOB will no longer be releasing the msi installers that we have used to push the latest version across our organization. I ran into a lot of roadblocks getting this to work using MYOB PC edition and would like to outline what worked for us to save people going through the trouble. In discussions with the MYOB Team, they have expressed that intune packaging and rollout is not their responsibility and they cannot offer support regarding how this is impacted by the discontinuation of msi installers. Per the article Deploying AccountRight in an IT-managed environment there is an -allusers flag which works well when pushed by a script or run executed as an administrator, however it fails to install when run as SYSTEM which is how intune executes it. Instead we are now installing myob at user scope (hopefully this means updates will install automatically going forward) Deploying AccountRight via Intune - Download 2026.6 exe - Use IntuneWinAppUtil.exe to generate MYOB_AccountRight_Setup_2026.6.intunewin Create new windows app on intune (The below settings must be changed as they have now changed/are not autofilled by the .intunewin file): Install command: MYOB_AccountRight_Setup_2026.6.exe -silent Uninstall Command: %localappdata%\Programs\MYOB\AccountRight\Update.exe --uninstall Install Behaviour: User Detection Rules: Manually Configure: File: Rule type: File Path: %localappdata%\Programs\MYOB\AccountRight\ File or folder: Huxley.Application.exe Detection Method: File or folder exists Hopefully the above can save you some time and keep your organization up and running!Allow the ability to edit the message sent to customers for online payment.
The payment receipt received by customers when they make an online payment is not in the branding communication style of our business. It would be great to be able to put our branding, but I know that is not going to happen. It is the wording of the email. I want to be able to add the words "thank you for your payment". As a small business we value our customers and a simple 'thank you' goes a long way. The impersonal 'payment successful' does not honour the transaction between the business and the customer. Perhaps a text box can be added to the form where we can enter a global short message to integrate with the form. Also - we don't pass on the surcharge so I would also like to remove the information relating to surcharges. It is confusing and customer's want to know if they have paid a surcharge because this message is appearing. Or, potentially, MYOB can have two forms that are attached to the global setting for surcharges, one for users who pass the surcharge on and another for business who do not.Customers aren't receiving their emailed invoices
MYOB Business has been an absolute nightmare for me. I miss AccountRight so much. Everything is an ordeal with this new system. I've now got a folder full of invoices with no purchase orders - something that never happens. I've been sending the screenshot to customers, with the EMAILED next to their invoice, but I've been told they never received these. These are trusted customers whom I've never had any problems with. It would actually be quicker to download the invoice and send it via GMail, where I can at least see that the invoice was actually sent. I'll have to do this from now on I think. I'm sick of reading here how we have to go incognito or change browsers. I've been doing this so many times today and it still doesn't work. I can't see all customers invoices on the Sales, invoices screen. So many things I hate with this software. Absolutely disgusted with MYOB. If anyone has any genuine, helpful advice (not asking the customers if my emails are in their SPAM) I'd really appreciate it.Inventory Export Price fields skipped
I have created a new data file for our use & exported Cust, Supp, Employees, & Inventory. Some of the sell prices (ABCDEF) in some of the items are missing. It is not every item or the same price level on the items, but it has caused enormous problems. I thought it was a problem with the import process, but the error is in the exported file. Have tried Tab Delimited & Comma Delimited, using only Item Codes & Prices Prices in the MYOB file have been checked.
BAS T7 field?
In AR Business, browser file, how do I add a PAYG Instalment amount to a BAS? For example, the BAS period April - June has a T7 amount to pay, but no where in my business settings for the BAS can I add an amount for PAYG Instalment. This file was transferred from a desktop AR V19 and I could add an amount in my business settings, but it hasn't carried over in my converted file.
Year-to-date verification report 2025/26 has changed
An Employee was about to do his tax, and his income has changed on his Income statement. When I run the Year-to-date verification report 25/26, all the totals have changed by approx 60%. Employees who have already done their taxes are correct, but the others are wrong. When I printed off payroll reports and a Verification report on 2/7/26, they all matched. Today, when I printed the Verification report if is completely different. What has happened? There have been a few MYOB updates since I finalised year-end 2026.
AccountRight PC Edition 2026.6 MSI
Hi MYOB Now that you have axed AR Server Edition we have to use the PC version to run on our terminal servers for clients - however, only the .exe version is available and will only install as a single event on the user it is installed on - you can jury rig it and copy components manually to other users but that is at best cumbersome. The MSI version enables us to install the PC version on a server for ALLUSERS using a CMD Administrator run install hack, Is MYOB going to produce the MSI for 2026.6? and does the PC version installed on a server auto update? as it seems the server version had a service running to do the update - but the PC version puts and update.exe into the users app private directory - what triggers that to update? The DoPayroll Tax Report - Issues
Hi We use the MYOB accountright desktop version. I run the payroll tax report and have two pop up under not assigned. They are set up correctly same as other categories so shouldnt be appearing here. I know I can download to excel and re assign which is fine but I would rather have the report not putting them under not assigned as its not correct based on the set up. I dont want to delete and re set up as they are being used. I have gone back in and re clicked the categories etc and re saved hoping that would help. They are rather new ones that have been recently set up. Its just weird. THE ATO reporting catergory is correct and the same as the assigned ones. Any ideas how to fix this other than exporting to excel and moving the lines and re calculating? Thanks
