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In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
No way to authorise new super payements
There is no option on the user role page to edit the role to authoriser so i can verify my mobile to authorise my new super payments. Is this a glitch? Has anyone else had this issue. My bookkeeper has her mobile verified. Do I need to delete her out so I can change my role.
Bank Feeds - Something went wrong If the issue persists, contact MYOB support
Something went wrong Try refreshing your browser If the issue persists, contact MYOB support I cant contact support since there is no phone/email contact. My bank feed on a credit card has not been working since June, i try to check the status of it and this is what it shows me. I have a cheque account thats working fine, the credit card is no longer working and i cant access or find out what is broken. I did change my credit card but there were matched transactions over the past few months that ive seen. Your client ID 10644864 Trying to post this i get Content Not Published Your post contains invalid HTML. Remove the following invalid tags before publishing: h3 (data-flx-comp), h3 (data-flx-version), p (data-flx-comp), p (data-flx-version), p (data-testid)
Something Went Wrong
Trying to create weekly invoices. using last weeks invoice number. Invoice found but when you click on the invoice number you get a Something Went Wrong message. refresh and delete cookies and history does not help. Going through the create a new invoice... same error message. been happening for 4 days now. very frustrating.
Mail Merge - Accounts Receivable
Hi there, have managed to figure out some of this. I have typed and saved the blank template as a new template clicked on an invoice to be paid, selected the new letter - it goes to word, creates the letter then what happens ????? as far as I can see, there is nothing in the new "form letters 1" to take it back to MYOB to send as an email ?? First time using. Need to get new pricing to customers on Monday, and this is the only way I can see to do it, without bodgying an invoice template. TIA !
Upgrade 19 March 2026
Morning everyone Wondering how everyone is feeling about the log in now after the upgrade this morning? As a desktop user only, I'm far from impressed. It was so simple to log in to my desktop icon and now it's opening in a browser and I'm switching to desktop. Once closed it brings up the browser again to say you've logged out. Wondering why the change other than to switch everybody over to online?? Can not figure out some of the upgrades MYOB makes. They don't take feedback onboard. Seriously thinking about switching to another system.23/24 Payment Summary Amendment in AR
Hi, I need to amend an employee's payment summary for 23/24 and have been advised by ATO that due to the original payment summary being lodged via STP2 the amendment also needs to be lodged via STP2. There isn't an option for Payroll year 2023/24 to select under Single Touch Payroll reporting in Accountright Online - is there another way to lodge the amendment via STP2?
PaySuper - add new staff to default fund
How does PaySuper deal with a superannuation contribution for an employee with no super fund? I know I have to try to staple the employee first for their details. But if they truly do not have a stapled fund; how do I physically show Myob to set up this employee with our default super fund. Do I just leave the Superannuation field empty in their card and process the SGC lodgment after the pay run as normal?
