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Find answers, get updates and connect with other customers about MYOB PayGlobalIn Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
- 6Views0likes0Comments
APPLY DISCOUNT TO AN ITEM IN ITEM CARD
We have a few suppliers that provide us with a discount on items we regularly purchase. It would be great if we could add, for example, 20% discount to the Item Information maybe in the Buying Details Tab, when creating the item so it doesn't need to be put in manually on each line when entering bill. Would be a great addition!11Views0likes1CommentReverse super payment order
I'd like to suggest a small but significant change in the super payments screen. Currently, the most recent super payment appears at the bottom, and some clients are missing it because they don’t scroll down. It would be really helpful if the most recent payment could be displayed at the top. This simple change could prevent confusion and improve the user experience. Thanks for considering this adjustment.16Views1like1CommentDuplicate pay transaction after reversal
Could someone pease help me with matching a pay run bank transaction in MYOB. I was working very late and I've stuffed things up with MYOB and their call centre doesn't let you get through. We are a very small business and pay directly through banking on 26th of each month, adjusted for public holidays. I made two stupid mistakes. 1) | got an MYOB error message telling me a pay run for an employee had failed, so I went back and ran it again. Because I was very tired at the time I didn't realise that error message was itself an error. I had paid the same employee twice and authorised it in STP without realising this. I then reversed the pay and ran an STP update event. The super was paid afterwards thank goodness. I checked with the ATO STP section and they kindly investigated and told me all was in order - correct gross salary & PAYW. The payslip is correct. I've also run all possible MYOB reports to doublecheck that everything is correct now. The payment from the bank to the employee is also correct .Now I'm trying to match the payment. Under bank transactions MYOB is still showing TWO separate pay references available to match (627 & 628) — which have identical salary payment amounts. I don't understand why there are two references when l'd reversed the pay. The first reference 627 was included in the reversal. Looking at the pay run list it still shows two pays, one reversed and then one for two employees (duplicates of the same employee) with a strange amount on the Total Net Pay. Please please don't judge me for my ignorance as l already hate myself and am very upset. I've never made this mistake before. I really need your advice about to match the bank transaction for the pay and what to do with reference 627Solved76Views0likes4Commentsre-employing previously terminated employee
I have recently re-employed a previously terminated (in 2023) employee [in MYOB Business Essentials]. Although I have reversed his termination, the previous termination date still shows, and I unable to process his pay. I have gone into STP reports, and clicked terminations tab, but his termination does not come up, so I cannot undo it in that spot. Any ideas?33Views0likes1CommentBuild 2026.1.1 - App Lagging/Latency
The program has recently updated to the above build. Using the App rather than the browser, and using two completely different locations, and there is a very noticible latency when entering any field. Any thoughts on how I can get rid of this latency? Very frustrating! Thank you.Solved47Views0likes2Comments