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Changes not updating
Hello - I have changed the standard template for my invoices and none of the changes came up when I went to create a new invoice. So I created and new invoice template thinking I couldn't change the standard and I made the new template the default. Still none of my headings when I created an new invoice. Also the item I…
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Bank feeds have dropped off
Our bank feeds seem to have dropped off. I have tried to send a support request through MYOB and although it shows as successfully sent, I can't find any trace of the request in 'my support requests', I have done this twice. I have also called MYOB and after ringing for about 1 minute it tells me nobody can take my call at…
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Urgent: Incorrect BAS Lodgement – June 2026 Period
Dear MYOB Support Team, I am writing to report an urgent issue regarding the lodgement of our BAS for the June 2026 period. I prepared the BAS using the correct figures and was still able to download a copy afterwards showing all the correct information. However, somehow, the BAS appears to have been lodged with all…
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Bank feeds are changing for offline AccountRight files
If you use bank feeds with an offline MYOB AccountRight company file, you’ll need to move your file online to keep receiving transactions automatically. From 7 December 2026: Bank feeds will stop working in offline AccountRight files. Bank feeds in online files will continue as usual. The Get Bank Transactions button will…
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The Community's on read-only for a bit
The Community's on read-only for a bitWe're moving house. Aiming to be back on 11 November.Hey there, Quick heads up: the Community is read-only right now. You can still scroll, search and read all you like, but you can't post, reply or send messages until we're done moving. So what's going on?We're moving the Community to…
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The MYOB Community Forum is currently read-only
The Community is currently read-onlyWe're moving to a new platform and aim to be back on 11 NovemberHi everyone, The Community is now read-only while we move to our new platform, Higher Logic Vanilla. You can still browse and search existing content, but you won't be able to post, reply or send messages until the move is…
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Deleting BAS to re do
Hi I am new to Business Lite... After completing the first quarter BAS in MYOB Business Lite, we had a late invoice come in that I want to include. Am I able to delete this & re do? I can't see a "revise" button. Note: We lodge BAS manually to the ATO Thank you kindly Sue
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Opt-out of Benefit program in Flare
I like the option to use MYOB for electronic onboarding and had noticed the tick box for flare benefits ticked by default. I always unticked this as we do not wish to be a middleman for services or benefits that are unvetted by us. It seems that Flare is still getting the information and may contact staff for offers even…
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Paid invoices being sent overdue reminders.
I have issues with one customer account when they pay an invoice but they keep getting sent an overdue notice. Its happened on several occasions. Is anyone else having the same problem.
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Bulk editing in the Action Hub
G'day Solmates! The idea: Add the ability to bulk edit and categorise transactions directly from the Action Hub, making it faster and easier to tidy up multiple entries in one go. You guys bring good ideas on the daily, and we've had two Solmates (thank you @Jonagrey and @CqC) share very similar suggestions recently about…
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Payment Schedules added to Recurring Invoices
I have approx 150 invoices to process all with the same payment schedule. Would be awesome to be able to add the Payment Schedule to a Recurring Invoice to save a lot of time adding it to every invoice
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Pay Super error messages: what's changed and how to use them
When a Pay Super payment fails, MYOB now tells you exactly what went wrong — and how to fix it. No more staring at an error code and wondering what to do next. What you'll see In MYOB, you'll now see improved visibility of where each payment is at any given time. When a payment fails, you'll get a message in plain English…
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Errors Importing Invoices
Hi, I've been trying to import invoices all day, but I keep getting this error message and the error log has the following codes. Is anyone else encountering the same issues? Someone else in the team tried and they got the same error.
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Super Clearing House in Moyb
Hello, just a question about the super clearing account in Myob, who is it managed by or is it not universal. I have an employee claiming his super is not going into his CBus account but nothing is bouncing back into our account. Is this possible and how do I find the missing payments? This has been happening for several…
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Developer Access requests going unanswered – is anyone processing them? (ticket #53046)
Hi all, Is the MYOB Developer Access program still being actively processed? Is anyone else seeing long delays? We're an existing AccountRight customer and we've applied for Developer Access for an in-house integration. So far we haven't had a single human reply: * Mar 2026: email to the Advanced ISVs address, no reply *…
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USD Rate Live Updates
Hi, I am using MYOB Premier for multi currency transaction. Today, the rate for AUD-USD is set to $1. I have turned off live updates and overwritten the rate in the currency list, but the rate reverted back to $1 when I turned live rates back on. I have also cleared my local cache, but that didn't fix the problem. I also…
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Is the Developer Access program still active? No response after 3 enquiries (ticket #53046)
This post has moved to the MYOB Business API board. Please reply there: "Developer Access requests going unanswered – is anyone processing them? (ticket #53046)"
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Costs for API MyOB AcccountRight
Hi, I'm new to MYOB. We want to connect our Accountright to our job system so was trying to get API keys for this. From my understanding is it correct that you have to be part of the developer program for minimum $110/month before you can get API Keys. Any other product Ive used included API keys for pulling data. Any help…
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Myob Team
Can u get myob team on pc
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Using recurring transactions
Hi allbeen New to MYOB Lite post conversion. 90% of the work in the file is done via recurring transactions and its worked really well for years. I can see the recurring and can update them. When I use the recurring via the relevant screens the system does not update the next due date and they remain on the old date and…
