Software not running properly?
Recent Posts & Replies
Analyse Inventory Summary Incorrect Figures
Hi, when I run my stock reports (like Analyse inventory Summary ), I have a number of inventory lines with a negative number in the order column. When I look at the item information card for each particular inventory line, the negative order number is not showing. How can I fix my reports?
Applying a Credit Note when receiving a payment
Hello, I am in need of some help with receiving the following payment below is the remittance advice we received. The credit note 8958 of -97.41 is unable to be applied when receiving payment it will not show up I can only apply amounts above apart from the credit note. Is this because I need to apply this to a sale or does this mean the amount has reduced the overall amount paid i am very confused and how do i record it??
Invoice Emails Bouncing
We are seeing an increased incidence of bounce back emails for invoices that are being sent from MYOB with the message: Diagnostic-Code: smtp;550 5.7.509 Access denied, sending domain apps.myob.com does not pass DMARC verification and has a DMARC policy of reject. Has something changed, because it's taking up a lot of admin time contacting customers, and we do not have a dedicated IT team.Add GPS Mileage Tracking to Solo
We’ve heard you! Tracking mileage for tax time can be a total hassle. So, we'd love to hear about your interest in automated GPS mileage trackers. 🚗 Here’s what it could do: • Auto-track your business trips (no more guessing distances) • Crunch the numbers for you • Keep a tidy trip history for tax time • Let you manually add trips when needed Would this make managing your business travel easier? Let us know by up voting or leaving a comment!Invoice customisations
We’ve been hearing some great suggestions from you! Have you spotted the 'ship to' section popping up on your invoices, even though you’re not shipping anything? Would removing it make life easier for your business? We’d love to hear your feedback, jump in here to share your thoughts! If you’re keen on this idea, hit the vote button, and we’ll keep you in the loop with any updates. 🚀 Your feedback makes Solo better for everyone, thanks for being part of the journey! 🙌
NZ desktop payroll on Parallels with ARM
Does anyone know how to get NZ Payroll (green desktop payroll) working on Windows ARM? I've been running Macs for years using Parallels with absolutely no issues. When I updated to a Macbook Pro last year with Parallels (all current including all Mac & Windows updates) I haven't been able to get the payroll working at all. I've been told it's an "ARM" issue. Has anyone come across this and know how to get it working? I'm sick of running two computers to do wages & can't do Online Payroll for these wages & really gutted this software has been left behind while none of the other payroll options are anything like it in reporting or processing. Many Thanks BexStaff unable to view timesheets in MYOB Team app
We have 40+ staff and a small selection of them cannot view their submitted timesheets via the MYOB Team app, even though I can view the submissions in the backend https://team.myob.com/ portal. Have attached a screenshot of the Timesheet area of my MYOB Team app displaying no submitted shifts, plus a screenshot of the backend portal showing I have submitted 4 shifts. I already submitted a post 2 years about this issue and it is still ongoing, causing much frustration affected staff. We have tried: uninstalling/reinstalling the app removing/re-inviting the staff deleting/re-creating the location None of the above suggestions from MYOB is resolving the issue. Any other suggestions?
