Product Help & Ideas
MYOB AccountRight
Find answers to questions about using MYOB AccountRight on the desktop or in the browserCommunity Groups
Accountants & Bookkeepers
Discuss the MYOB Partner program, MYOB Practice and Accountants Office/Enterprise with other professionals.Students and Educators
Discuss MYOB software with other students and educators. Get everything you need for your MYOB learning journeyUpdates from MYOB
Software not running properly?
Featured Places
MYOB Announcements
The latest news and happenings on the MYOB Community Forum.New Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.MYOB PayGlobal
Find answers, get updates and connect with other customers about MYOB PayGlobalIn Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Recent Posts & Replies
Unable to load data in MYOB Assist
Hi there. I am having issues with myob assist saying it can't load data as per the screenshot below Any ideas on how to fix this please? We have deleted the app and reinstalled. Inactivated the email login and reactivated but no change? Thank you Jane45Views0likes3CommentsMYOB Stuck in Backup Process
Hi Everyone I'm having trouble I started my backup this afternoon and it was taking ages and not processing so I closed MYOB and now it's stuck in the back up process and won't let me back in. Can you please help I need to be able to get into my file and get it back up and running before by the morning1.2KViews0likes47CommentsMYOB Stuck in Backup - Please Help!
Hi there, We upgraded our company file this morning to 2026.2 Version and went to do our routine back up this afternoon and are getting a permanent "Backup In Progress" message. It has now been 2 hours for what would normally take 30 minutes. This has happened before and we needed to wait until 9am to phone the support line to get them to run a "script". Please help! Is there any way that this can be done overnight for us? We have staff that start at 6am in the morning! Thanks, Corina23Views1like2CommentsCoverted purchase not showing in matching Inventory account
I have converted an open PO to a bill on 01/03/26 and it is not showing in my Inventory account listing. Usually I have a a Debited Purchase listed, then a debited and credited Inventory Count and then later a credited sale against the same Inventory account. But I have one Purchase that is showing a debited and credited Inventory Count but not reflecting the original purchase. I have doubled checked the PO date and it is correct so not sure why it is not showing on the Inventory account transaction listing. Does anyone know how this can happen or what to check/fix it?2Views0likes0CommentsUpgrade 19 March 2026
Morning everyone Wondering how everyone is feeling about the log in now after the upgrade this morning? As a desktop user only, I'm far from impressed. It was so simple to log in to my desktop icon and now it's opening in a browser and I'm switching to desktop. Once closed it brings up the browser again to say you've logged out. Wondering why the change other than to switch everybody over to online?? Can not figure out some of the upgrades MYOB makes. They don't take feedback onboard. Seriously thinking about switching to another system.337Views8likes26CommentsAccountRight Classic v19 and earlier are retired
2 MIN READ We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026. Key dates: 28 February 2026: AccountRight v19 and all earlier versions will become read-only after your next file confirmation. You can view historical data but will not be able to make any changes to your AccountRight classic file. To continue working, you will need to subscribe and move your data to a supported MYOB AccountRight product. View MYOB plans and pricing Linking your new supported MYOB AccountRight product to your existing file Migrate your data: You can submit your file to migrate your data to the newest AccountRight and choose to work on desktop, online, or both — whatever suits your workflow. Click here to start your migration. Alternately you can switch to an MYOB Business plan that suits you. Our team members are available to discuss your options and assist with data migration. Why are we making this change? The end of AccountRight Classic support was official in September 2019. Since then, MYOB ceased to provide features, patches, compliance updates, or product support for the software. This included updates for newer Windows operating systems. AccountRight Classic is built on technology that no longer meets current security, performance, and compliance standards. Our focus is investing in developing newer technologies that better align with the evolving needs of our customers. Our commitment to you At MYOB, we're committed to supporting and adding value to your business. Our goal is to deliver solutions that help you save time, increase efficiency, and collaborate better with your advisors—whether you work online, offline, or both. As we evolve our technology and services, our commitment to your success remains our top priority. If you have any questions or would like to discuss your options, please contact us on: (AU) 1300 793 427 or (NZ) 0800 150 008. Our team will work with you to make your transition as smooth as possible.630Views0likes8CommentsPayday super in MYOB AccountRight
We tested paying super in MYOB AccountRight. The payment was sent from the bank on the same day we authorised it in MYOB. We matched the payment in the bank in MYOB. But the status in Manage Payments in MYOB is still showing Processing - 10 days after the payment. Did we miss anything? Or the status changes when super funds allocate the money?11Views0likes1Comment