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Start exploring the app integrations that make it easy to manage all aspects of your business.Recent Posts & Replies
Invoice search losing settings and loses login on refresh
There seems to be another new issue introduced. If you set the dates on the invoice screen to show you all the open invoices, when it refreshes it changes the dates in the search and goes back to all. Then if you try to open an invoice it logs you out. When will this be fixed?
Bank Deposits
Hi I have just transferred from Myob Accountright to Myob Business Lite and I am having issues with the following 1 With Accountright when I needed to either deposit cash or cheques I would create an entry Receive Money and select Undeposited Funds (1-1160) as account and all relevant details and click save. This would transfer funds to Undeposited Funds (1-1160) temporarily and I would then create a Bank Deposit which I would select all the transactions that needed to be deposited and it would transfer funds in one amount (and transaction ) from Undeposited funds to Cheque account. I understand Business Lite doesn't have this feature and I need to select Transfer Money but when I select Undeposited Funds (1-1160) there is no money there. What am I doing wrong?
Matching online payment surcharges with invoices
Hi, I send out invoices often with the same amounts. I also have set up online payments. the invoice is supposed to be matched with the payment and also includes the surcharge. this is not happening properly. I have printed out a report off all the merchant fees and the only match is the reference number on the report which does not match the invoice number. ie the invoice number is 3987 but the reference number on the report shows 0074005. I see that the surcharge is credited and debited but that does not help. I have received an email from myob from a client that has paid directly and clicked on the invoice but again I can not see any matching numbers. I have one client that seems to have been credited. I have tried to delete the payment but myob will not allow me to. Please let me know how I handle this. Can I delete the payment that goes into the undeposited funds. I have tried to do this but couldn't Look forward to some help thank you. elise murch
Unable to select the correct period to file GST return
I am preparing the GST return using MYOB account right Premier. However, the correct period end (Apr 25 to May 25) does not appear in the dropdown list. When we started a new financial year last year, I selected the option to keep all records, but I believe we may have now reached the three-year max data limit. As our accountant is still working on the EOFY 2025 report, we are unable to start a new financial year at this stage. Could someone kindly advise what we should do to proceed and prepare the GST return for the period Apr 25 to May 25?Manually Adjusting the Tax field
I am using MYOB Business Pro. When creating an Invoice, why can't MYOB add a simple feature that allows you to manually adjust the Tax field to reflect the exact GST amount on a invoice? It would save customers significant time in adding description lines for GST-free items, and working out what portion of services/disbursements are GST-free. This feature was available on primitive desktop versions, but why not on the current web versions in this modern day. Surely MYOB knows that not all services/items in Australia have GST, there are GST-free items, or a combination of GST/GST-free items too. Frustrated at the lack of development for a major accounting software provider.
Cannot delete a bill
I've just upgraded to MYOB 2025.5.0 and within minutes I've encountered so many restrictive changes. I'm really hoping this is just due to a simple setting change and I can continue working as we previously did. Previously we could delete a bill in one simple click. Now it appears I have to unreconcile, unmatch the transaction, and even then I'm forced to reverse it instead of simply deleting it. This adds unnecessary complexity to what was once a very straightforward task. One of MYOB's greatest advantages over other programs has always been its flexibility, giving users control over how much restriction they want to apply - typically manageable via the preferences tab. I'm really hoping this hasn't changed as we were not required to unreconcile or unmatch transaction previously as MYOB was smart enough to do it for us. Can someone please confirm whether this is a simple setting issue ? I'd really appreciate guidance on how to return to the previous functionality, where bills could be deleted with a single click. Thank you in advance for your support.AU EOFY 2025 RESOURCES
1 MIN READ Hey everyone! With end of financial year coming up, we’ve put together some resources and helpful links to help you close off the financial year with ease in your MYOB file. Keep in mind, you’re required by the ATO to make your STP finalisation declaration by the 14th of July. RESOURCES We've created some checklists for you to download and work through to close off this year and prepare for the new year. Click to download below to get started! 2025 AU EOFY Checklist You can use this checklist to help navigate the end of year process and prepare for the next financial year. 2025 AU EOFY Payroll Checklist This checklist is a payroll specific one that will guide you through the payroll process from start to finish. To stay ahead with the key EOFY 2025 dates, check out this page. We've created a calendar that will give you a handy overview of when you need to make payments for GST, income tax and employer deductions to the ATO. PLEASE NOTE: The Super Guarantee (SG) rate is increasing from 11.5% to 12% on 1 July 2025. If using the minimum required rate as your calculation method, MYOB will update automatically based on the pay run date. Otherwise you’ll need to manually update the rate. Check out this page for more information and instructions on how to stay compliant with super guarantee rate increases. Feel free to reach out if you have any questions!
