Software not running properly?
Recent Posts & Replies
Recording credit card payments against invoices
Our credit card payments come through in daily payments - an agglomeration of all the previous day's payments. Occasionally, one of our customers who has paid via CC will ask for a Tax Invoice - but I'm unable to record a payment against this as I can't split the CC payments up against individual invoices if the amounts don't match. If I record a manual payment this puts our accounting out of whack as they effectively get double counted (as the payment is actually included in the daily CC reconcilliation). What's the best way to deal with this scenario? Currently I just issue the invoice then delete!
Increase Billing Name & Address Font Size
We have just migrated to Business Pro after using AccountRight for many years and whilst I understand there are limitations with Business Pro, I find the sales invoice customisation very limiting and have a huge concern with the billing name and address format. Is there a way to increase the size of the font as we have to post many of our sales invoices to customers but the name and address font is very small that I worry Australia Post will have difficulty reading along with our clients too, as most are elderly. Also, the customer name appears in italics which is definitely not desirable as it makes it even harder to read. I've attached copy of a partial sales invoice. Thanks in advance.
Removing partner disc - ROBBING THEIVES!!!
I am disgusted with MYOB right now! I have had a partner disc since 2019 that I pass onto my clients instead of robbing them & making money from them for software! My charges have gone from $50/file to $120/file! In this economic climate I am beyond angry and so disappointed that MYOB are doing this! Leave existing partners discounts alone (I have been with them for over 20yrs!) - new pricing should be for new partners signing up. Loyalty means absolutely nothing to them!Changing the dates of pay runs
Hi everyone. My pay runs have always run from Thursday to Friday, but in November/2024 by mistake I skipped the 1st November and processed a pay run from 2nd November to 8th November (Saturday to Thursday) and form this date onwards all my pay runs have been running Saturday-Thursday. I've just noticed that and I need to fix all the previous pay runs. How to do that?
Off Line Files
Is anyone else out there annoyed by being forced to put the company file online to comply with single tough payroll phase 2? Reasons to not have online include, own server works perfectly fine (except for phase 2), unreliable internet, cyber security, insurance premiums less with files on our own server, myob online failures.Recurring invoices - Recurring PO's
We need the ability to be able to save Purchase Orders in Recurring Invoice templates. Some customers have recurring jobs and provide one Purchase Order covering say 6-12 months of services. There should be an option to save the PO as part of a recurring invoice template.
