Forum Discussion

Stephen_Batley's avatar
Stephen_Batley
Contributing User
1 year ago
Solved

Display screen

I am in Business Lite (in Bank rec screen) and I have lost the vertical menu, the print size is now oversize. How can I reset to original settings. I must have done something, but I don't know what.

 

  • Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

6 Replies

  • Stephen_Batley's avatar
    Stephen_Batley
    Contributing User
    1 year ago

    Hi Adrian

     

    Thank you for your reply.

     

    Display settings on my laptop haven't changed, as this is only happening in MYOB.

     

    The only way I can see my vertical menu is via the 3 horizontal lines to the left of "myob" word at the top left hand corner of my screen.

     

    It is making very difficult to work.

     

    Steve B

  • Hi Stephen_Batley - thanks for your question. This seems very odd! It sounds like the display settings on your computer have changed. Also, make sure the vertical menu hasn't accidentally been collapsed - you can click the arrow button shown here to expand and collapse the menu.

     

    If the problem continues, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    Adrian

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi Stephen_Batley

     

    This may require further investigation to make sure we're on the same path. If you can just send a screenshot of the window you are referring to, that would be great! Just make sure to remove any sensitive information before posting in the Forum.

     

    Best regards,

    Doreen

  • Stephen_Batley's avatar
    Stephen_Batley
    Contributing User
    1 year ago

    Hi Doreen

     

    Thank you for your response.

     

    Discovered that I accidently had the "Control" button pressed when using the mouse scroll button and the font magically increases.

     

    Didn't know of this, just another windows trick I didn't know.

     

    Anyway, all solved and again thank you.

     

     

    Regards.

     

    Steve B

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    1 year ago

    Hi Stephen_Batley,

    We're glad to hear that your issue has been resolved. If you have any further queries, please don't hesitate to start a new post. Our team will be happy to assist you.

    Regards,
    Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.