Forum Discussion

Liz_A's avatar
Liz_A
Super User
17 days ago
Solved

Why does MYOB login always go to the same client even though I log out completely?

When I login in to MYOB on the browser, it always logs into the same client (not the first on the list) even though I log out properly and this shows financial information for this client which breac...
  • Genreve_S's avatar
    Genreve_S
    17 days ago

    Hi Liz_A, 

     

    If you are logging in directly from the MYOB main page, you should be redirected to the list of files you have access to. If you are typing the webpage every time you log in, it might be causing this issue. I recommend clearing any bookmarks you have that go directly to a specific customer file and instead bookmark the MYOB my business page.

     

    Regards,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
17 days ago

Hi Liz_A, 

 

If you are logging in directly from the MYOB main page, you should be redirected to the list of files you have access to. If you are typing the webpage every time you log in, it might be causing this issue. I recommend clearing any bookmarks you have that go directly to a specific customer file and instead bookmark the MYOB my business page.

 

Regards,
Genreve

  • Liz_A's avatar
    Liz_A
    Super User
    17 days ago

    Hi Genreve_S 

    Thank you - all fixed now.

    Regards

    Liz

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