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ow to properly track FAB Ratibi card balance and salary entries in MYOB?
Hi everyone, I’m a student using MYOB to learn basic bookkeeping, and I also receive my salary through a FAB Ratibi card. I regularly check my Ratibi card balance to manage expenses, but I’m a bit confused about how this should be reflected correctly in MYOB. Since the Ratibi card works differently from a traditional bank account, I’m not sure whether balance checks and incoming salary credits should be recorded as standard bank transactions, payroll income, or another account type. I also want to avoid mismatches between the MYOB balance and the actual Ratibi card balance. If anyone has experience handling FAB Ratibi card salary records in MYOB, I’d really appreciate advice on best practices, account setup, and common mistakes to avoid.
Hajun
2 days ago Place Student-Hub
opening balances
156Views
1like
2Comments
Developer Update January 2026
AccountRight 2026.1 has now been released. There are no public updates to the API with this release. Please update your app to the latest version. You can find out more about the new version of AccountRight 2026.1 at our blog here. As with every AccountRight release, older versions are scheduled for decommission. If you’re still on AccountRight 2025.11, please make sure to update by 24th February 2026**. For more information on updating AccountRight, see our update guide in the help centre. ** All dates are indicative only and subject to change
Stuart_W
2 days ago Place MYOB Business API
6Views
0likes
0Comments
Upgrading MYOB Accounting v14 to v19
Hi everyone, I have never used MYOB products before, so I am completely unfamiliar with them. I have a question about my customer; he has been using MYOB Accounting v14 for the past years, and I have been told that it's no longer supported by MYOB. I called MYOB support last time, and they informed me that MYOB v19 is the free upgradable version from v14. But I am really unsure which MYOB v19 that this person meant, as he didn't specify the exact name. Can anyone advise me which product is free to be installed after having Accounting v14? Note that my customer doesn't know his client number and serial number. Will this affect something?
Franco_9
4 days ago Place Other MYOB Software
17Views
0likes
1Comment
MYOB JustInvoices Product Serial Number
Hi, I have a laptop with JustInvoices installed and it recently became unable to start. None of the repair methods worked, and upon attempting to reinstall JustInvoices, it requested the Product Serial Number. I don't have the original installation media, but have seen that other users who have posted in these forums have been able to recover the serial number through MYOB support. Please let me know if this is possible.
DavidOHara
6 days ago Place Other MYOB Software
JustInvoices
37Views
0likes
3Comments
Edge appearing without warning after repeating online authentication
Since the changes to the Authentication process back in August 2024 I have found that going through the process of authentication to permit my application to access an online file when that permission has already been granted results in Edge appearing on my screen, on top of what I am doing, with all its screaming news, ads and associated clickbait. My issue is that when someone is setting up an application intended to enhance the benefits of their accounting system, that is a massive and irrelevant distraction. When someone is setting up to use an application for the first time it is not unusual to think one might have missed a step and repeat it. Getting Edge in ones face in those circumstances would be quite off-putting. Does this happen to other users? WIll the next round of changes to the authorisation process, due in March with a specification only now starting to appear on-line also address this issue/bug.
eJulia
10 days ago Place MYOB Business API
54Views
0likes
3Comments
Files access to employee on portal
Hi I have attached a unique pdf file on each employees profile screen. Employees can view this file / document on the contacts menu of the Acumatica app but for those that prefer to use the portal, the file button/option is not visible. how do i give access to view files on the portal.
Celeste11
10 days agoPlace MYOB Acumatica Developers
10Views
0likes
0Comments
MYOB TEAM API for Geolocation, Clock on/off status, leave and Rooster
Hello MYOB API Support Team, I would like to suggest several feature enhancements related to MYOB Team and the MYOB Business API that would be very useful for workforce monitoring and system integration. 1. Clock On/Off & Geolocation via API It would be very helpful if clock on/off status and geolocation data could be pushed or made available via the API in real time. (why is it currently a problem) Because currently, there are no warning indicators in the timesheet user interface when managers are approving employee timesheets, especially for the following situations: No warning when an employee starts working before their scheduled roster time. This may cause financial loss to the company, as working hours outside the roster schedule are not paid. No warning when an employee works late or exceeds their scheduled start and end times. No warning when an employee clocks on or clocks off outside the designated geolocation area. No warning when an employee forgets to clock on when their roster starts, or forgets to clock off when their roster ends. In addition, the current user interface for accessing geolocation information is not practical. I suggest displaying the geolocation details directly on the timesheet page, next to the clock on and clock off times, so managers do not need to click through multiple pages to access this information. 2. Ability to see users who have logged In but not out At the moment we can only see data once both clock in and out has been completed. It would be very useful to be able to see users who have clocked in but not yet clocked out. This would enable: Identification of people who have forgotten to clock in Identification of people who are absent (not clocked in) so a welfare check can be conducted Identification of people who clocked in late so that immediate performance management can be done Identification of people that have clocked in but forgotten to clock out 3. Ability to Remove Leave Requests and also access by API Remove from website and app - We would like to see the leave function removed as many businesses would prefer not to manage leave requests this way. It is also likely to confuse many employees who do not have leave entitlements (like casuals) If it is to remain, API access would be handy so that we can retrieve all requests and ensure they are responded to It would be useful to have API functionality to cancel or remove submitted leave requests when required. 4. Push Notification Support Push notifications for people who have not clocked in to a rostered shift or clocked out would be very handy! Even better would be for that notification to be sent once the person is within their geodata region but hasn’t clocked out, but also if they are clocked in but leave the geodata location An employer option to decide whether the app can only be used if location services is set to ALWAYS would also be very handy. This could be at the option of the employer? Can we access roster through API? Thank you
DNurdiansyah
12 days ago Place MYOB Business API
API
21Views
0likes
0Comments
Import data or files from MYOB v14 to the latest version
Hi everyone I'm asking on behalf of my customer; he's been using MYOB v14 for his role, and he realised that it's no longer supported. So we're planning to upgrade his MYOB to the latest version; however, I'd like to know whether it's possible to import or open his data from MYOB v14 in the newer version. Could anyone please advise me on what to do? Any guide or article would be appreciated. Thanks
Franco_9
18 days ago Place Other MYOB Software
migrate
89Views
0likes
4Comments
Cloud API 2025.11 incomplete retrieval of sales invoices entered in advance
We provide reporting services to a high-volume client in the food industry, providing meals to elderly clients. To manage the Christmas shutdown, orders are placed by (or on behalf of) these clients up to 8 weeks in advance, and the orders are recorded as post-dated sales invoices in the business's MYOB AccountRight file. (During the year, orders are also placed in advance, but not to quite the same extent). Our reports are run daily and provide information to the kitchen (meal volumes by product), the packers (labels) and the drivers (route data). Our reports are critical to daily operations. Cooking, packing/chilling and delivery must operate a 3-day cycle without breaks. Being a high-volume business, we have streamlined the extract of sales data for the reports to only read the day required for the reports and one day prior. Extracting all data every day would waste a lot of time. When running our suite of reports yesterday for the coming Monday 5th January, the reports were mostly incomplete. We compared a sample of our reported sales to MYOB sales reports by item, and found no pattern. But then we exported all the day's sales (manually via the File Import/Export assistant) and analysed sales for two products in Excel. We found that in one case all our reported sales were in one group at the end of the block (ie none of the sales entered prior had been picked up by the API), and in the other case our reported sales were in 2 blocks, book-ending a bunch of sales not reported. This pattern seemed significant. We then took a backup of the file and restored it locally, and our reports for that day (and the next) were run correctly and completely from the local without error. We reverted to the cloud file, and discovered that if we extracted all sales dated in the past 3 weeks, then the reports for 5th January were correct. We were unable to locate any missing invoices in the JSON responses from the API, so we concluded that they had not been returned by the API. The record volumes confirmed this. We rely on the Sales/Invoice/Item endpoint. We are concerned to note the description of the date field as "Transaction Date Entry", which we suspect has acquired the meaning of "Entry date" and not "Transaction Date". Is it possible that the cloud API is applying the Date filter incorrectly? (Note that the local file returns data correctly per the supplied filter). Sample local URL includes: Sale/Invoice/Item?$top=400&$filter=Date%20ge%20datetime'2026-01-05'. A skip parameter is applied in NextPage URLs. We know what to do as a workaround, our question is why does the API return correct data from a local file but not from a cloud file?
Solved
Mike_James
19 days ago Place MYOB Business API
161Views
0likes
2Comments
To MYOB Support, Please look at my issue. It is very urgent
I have an issue logged in your API support. #45329 This is stopping us invoicing our customers and paying employees. It is costing thousands per day. Please address urgently! Would be good if you had a phone number and maybe more support people ;)
kimmccoy
23 days ago Place MYOB Business API
139Views
1like
2Comments
Business API Item Bill no AccountID
We are using the API to get Bills (amongst other things) from a client's MYOB file. The client has created an Item (type) bill. On their myob screen (see attached), there is no Item selected, but there is a Category selected, which looks like an Account ID (GL Code). We can successfully GET the Bills in question from the API. However, the Item (UID, etc) is empty, and the Account (UID, etc) is empty. It isn't clear how we get the Account ID for the line item. If an Item was selected by the client (on the myob side), we could source an Account ID via the Item. I'm assuming the Category on the myob page is different from the Category endpoint under the General Ledger. Any help on how to source the Account ID (GL Code) on our side would be appreciated. TIA, Ian
WattsNet
1 month ago Place MYOB Business API
156Views
0likes
4Comments
Open Access?
Hi, We currently have a MYOB subscription and I’d like to develop a few tools to make our staff’s workflow easier. To do this, I’ll need access to the API. I’ve read about Open Access, but I’m finding it difficult to locate detailed information. Could you please confirm if API access is available for free with our current subscription, or if an additional subscription is required? Thank you for your help.
mikejenkin
1 month ago Place MYOB Business API
120Views
0likes
2Comments
Setting Price Levels on Browser Version Account Right
Hi Team, I am having a problem with price Levels, Price Levels cannot be set on the browser version. Also price levels set on the desktop version does not propagate when creating an invoice on the browser version. When you have many clients with different price level it is time consuming to create invoices on the desktop (desktop is not a user friendly platform compared to the browser version). Is there an upgrade version or another software which can do what we want? I have been trying with MYOB for the past 2 years and kept upgrading without much luck.
OZCA
1 month ago Place Other MYOB Software
143Views
0likes
3Comments
Incorrect token-type on authorization
Hi Team. It looks as though the authorization on API requests has been adjusted to only Accept capital B "Bearer" as the token type in the header today. The endpoint: https://secure.myob.com/oauth2/v1/authorize has always returned lowercase b "bearer" however. I imagine it is not only us using this as the source of truth for token_type, so is there any chance this v1/authorize endpoint could be adjusted to instead respond with capital B "Bearer" as the "token_type"? Kind Regards Shane
ShaneFordOPTO
1 month ago Place MYOB Business API
140Views
0likes
1Comment
Account Edge 18.5: Losing templates when restoring a backup
Hi, I am stuck on AccountEdge 18.5 for now as I am on an older Mac OS (10.14.6 Mojave). My Mac had a meltdown and I had to wipe the hard drive and start again. I downloaded MYOB again and could access my backups on dropbox but when I restored my last saved file, the templates for invoices and statements were not there. Is it possible to get them back? It's a pain to redo them.
Eurocentric
1 month ago Place Other MYOB Software
115Views
0likes
2Comments
Company ABN invalid
I'm trying to pay superannuation in Account Right but I received the message that the Company ABN is invalid. I've checked our ABN in the company information and it is correct. The ABN has not changed since installing MYOB years ago. I've made a few attempts to pay the super today but keep getting the invalid ABN message. Is MYOB having a problem with this?
Ellemm
1 month ago Place Payroll discussion
122Views
0likes
1Comment
Incorrect field lengths in documentation
Hi All. Is this the best spot to report incorrect field lengths at https://developer.myob.com/api/myob-business-api/v2/inventory/item/ I am finding Name here to be at least 41
kirsten
1 month ago Place MYOB Business API
136Views
0likes
1Comment
MYOB.AccountRight.SDK.ApiValidationException 400 Bad request https://secure.myob.com/oauth2/v1/authorize
Has something happened to the above url recently? I am using the SDK The following code fails on the await. public async t.Task<CompanyFile[]> GetCompanyFiles(ApiConfiguration configuration, IOAuthKeyService authKeyService) { var cfsCloud = new CompanyFileService(configuration, null, authKeyService); // Await the SDK call and avoid capturing the UI context to prevent deadlocks return await cfsCloud.GetRangeAsync().ConfigureAwait(false); }
kirsten
1 month ago Place MYOB Business API
163Views
0likes
2Comments
MYOB AccountRight Premier V19 Rollover Error Dm=Error
Hi Support and Community, Am constantly getting Error when our auditor was trying to roll over our company file. Optimizing has failed to the same error and failed fixing the file error See error encountered. Appreciate if support can get the file repaired.
jodieovens25
1 month ago Place Other MYOB Software
167Views
0likes
4Comments
Emailing Invoices using API send endpoint
A very annoying missing part of this very good endpoint is that the status on the invoice is not updated to 'already printed or sent' from 'to be emailed'. Do it from within MYOB - and this status is updated - via the API the status in not updated. This is a bit of a letdown on a very useful feature. Why is it annoying - when you do everything via the API - from Orders, BackOrders, to converting an Order into a Sales Invoice - the final part is emailing - up to here - everything can be done via the API - except updating that status. Am I missing something with the endpoint? or is this just something it cannot do. The Doc
The_Doc
1 month ago Place MYOB Business API
255Views
1like
13Comments

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Latest topics

ow to properly track FAB Ratibi card balance and salary entries in MYOB?

Developer Update January 2026

Upgrading MYOB Accounting v14 to v19

MYOB JustInvoices Product Serial Number

ow to properly track FAB Ratibi card balance and salary entries in MYOB?

Developer Update January 2026

Upgrading MYOB Accounting v14 to v19

MYOB JustInvoices Product Serial Number

Edge appearing without warning after repeating online authentication

Files access to employee on portal

MYOB TEAM API for Geolocation, Clock on/off status, leave and Rooster

Import data or files from MYOB v14 to the latest version

Cloud API 2025.11 incomplete retrieval of sales invoices entered in advance

To MYOB Support, Please look at my issue. It is very urgent

Business API Item Bill no AccountID

Open Access?

Setting Price Levels on Browser Version Account Right

Incorrect token-type on authorization

Account Edge 18.5: Losing templates when restoring a backup

Company ABN invalid

Incorrect field lengths in documentation

MYOB.AccountRight.SDK.ApiValidationException 400 Bad request https://secure.myob.com/oauth2/v1/authorize

MYOB AccountRight Premier V19 Rollover Error Dm=Error

Emailing Invoices using API send endpoint