Business Verification
We've received an email about verifying our business for secure invoicing. We don't use any of the online invoicing options and have no plans to. Do we still need to go through the verification process? By verifying will there be any changes to our invoice setup? Will we have to set up our system/invoices so that none of the online payment options appear on the invoices? Thanks
Inventory "Current Value" is a negative value, stock number is correct (0)
Can someone help me in this issue please? According to the inventory value reconciliation, the number of stock is (0) which is correct and however, the current value is negative, I dun think it makes sense. can someone me in this issue please?
MYOB Product Manager spotlight: Malinda N - Banking and core accounting workflows
2 MIN READ Hello everyone! Welcome to the second installment of our Product Manager spotlight! This month, we are getting to know Malinda better. After you learn more below, head to the Q&A board to ask a question before 5pm 6th March. Name: Malinda N Role: Product Manager What product or workflow do you manage? Banking and core accounting workflows in our SME products (MYOBB and AR) How long you have been at MYOB? 6 years What inspired you to pursue a career in product management? I’m driven by solving complex problems and having a meaningful impact. Product management gives me the opportunity to improve customer experiences and create solutions that make a difference. Can you share a little about your background and how you arrived in your current role? I’m a Certified Practicing Accountant with over 15 years of experience working in public practice. I joined MYOB in 2018 as a Subject Matter Expert providing essential accounting knowledge to the product development teams, particularly during the development of MYOB Business. This experience sparked my interest in product management as I saw the impact that solving customer problems can have through innovative solutions. Transitioning into product management 3 years ago, I’ve been able to combine my accounting expertise with my passion for delivering value to customers and I’m excited about continuing to make a meaningful impact. What has been your favorite project or feature to work on, and why? My favourite project so far is our current banking initiative. We are currently working on integrating new technologies, including AI into our core banking workflows to streamline and automate record keeping for businesses. With this integration, we’re setting the stage for a year of significant improvements, creating efficiencies to unlock more time for our customers so they can focus on more important things. 2025 will be an exciting year! What do you enjoy doing outside of work? Any hobbies or passions? Horse-riding, gardening, basketball and spending time with family/ friends. What’s one thing you’d like the community to know about your product or team? We spend hours each week reviewing customer feedback to ensure we are working on the most important things. What’s your favorite productivity hack or tool? Find and recode in MYOB. Excel is still the tool I use most regularly in my day to day life…..spoken as a true Accountant! We know that Banking is an important workflow to our customers and community members, I am excited to see what questions we get this week. So if you have a question for Malinda, head on over to the Q&A board now to ask. This question board will remain open until 5pm on the 6th March, so make sure you post your question there before its closed. Cheers, Mike
What happened in that update last night?
What on earth happened in the update that was pushed through overnight? I can't get the command centre to appear as a full size screen anymore and every time I leave the screen and come back, the command centre has resized itself and moved. Why do software engineers create more problems than they solve?
Importing from Retail Manager - Trouble
Hi, I have been importing from Retail Manager to Account Right Desktop for a number of years and last week I have started to have problems. The import works but the pop box telling me that the import was successful does not go away and I cannot do anything. The only thing I can do is restart my laptop. Any suggestions as to what might be causing this to happen, have never had any issues in the past. Thanks Fifitz
how do you change the default superannuation bank account in myob?
how do you change the default bank account for superannuation in MYOB? the payment for super comes from the correct account however MYOB posts it to the wrong account requiring journal entries to correct. there is nowhere in MYOb to changePublic Holiday Processing - MYOB Team
Hi all. My team use MYOB Team for timesheets. We are in the early stages on using this program and have some kinks. One of these is the entering of public holidays. Just chasing some suggestions/guidance on how other get their employees to enter public holiday days so that it pulls directly in to the payrun or if this is even possible. We can't see it show up when submitting a leave request. Any tips would be appreciated :)
Electronic Clearing Acc.
Hi all.... I've made a new-user mistake. We pay the employees by way of direct transfer from the acc. Initially I had the Payment Method for each employee set at Electronic Payment. I didn't realise that, due to the way we pay them, it needed to be set on CASH. So I've ended up with a negative balance in the clearing acc. Due to the wages already having been paid from the bank acc, & now a negative value in the Clearing Acc, MYOB is effectively recording a double payment. I can't work out how to remove the incorrectly recorded value in the clearing acc. Can anyone help. Thanks.
