Pinned PostsIdeas Exchange September 2026 Summary Hey everyone! We were able to mark an idea as DONE this past month with the introduction of the new Uploads (Beta) in MYOB Business. Check out this post to learn more about switching it on! ...33Views0likes
Ideas Exchange September 2026 Summary Hey everyone! We were able to mark an idea as DONE this past month with the introduction of the new Uploads (Beta) in MYOB Business. Check out this post to learn more about switching it on! ...33Views0likes
Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagMYOB claims bank reconciliation errors, despite past printed reconciliations showing no errors. Can't say I'm impressed with the help options; I have no idea if this is the appropriate place to lodge this query - maybe a mod will move it or....? Bank reconciliation: I print each month's re...Super payments Im wondering why the super shows on the Bank Activity Statement but is not appearing on the bank statement No access to online Company File We're in a terrible situation. MYOB migrated our offline company file (we have been ongoing customers for 28 years on the PC stand alone version ) to the cloud version approx 6 weeks ago. It was wo...SolvedUpdate 15 October 2026 We have just updated out AccountRight (15/10/2026 approx 11.00am). We can not change job numbers, account numbers etc in MYOB. I have looked if it was a User Access issue, but even the Administrator ...SolvedMYOB Online Backups - Clarification Required: Duration & Retention of Backups Dear MYOB I’ve only recently become aware that I can no longer download my own company file backups. It appears the only option now is MYOB’s online backup system. This is extremely concernin...Unauthorised charges from MYOB Dear Sir/Madam, I am extremely disappointed with your customer service! I have been in contact with MYOB Support Team through both email correspondence and several phone calls. I have spent more ...Ideas Exchange September 2026 Summary Hey everyone! We were able to mark an idea as DONE this past month with the introduction of the new Uploads (Beta) in MYOB Business. Check out this post to learn more about switching it on! ...Open Support Tickets and Refunds Hi MYOB I downgraded from AccountRight Plus to Business Pro in May 2026. I still have open Tickets on the transfer showing in MyAccount Case: #03028XXX Downgraded to Business Pro Completed 1/5/2...Urgent Complaint – Continued Billing After Subscription Cancellation Dear MYOB Support Team, I am writing to raise a serious complaint regarding the continued billing of my MYOB subscription. I cancelled my subscription several months ago and was informed that...MYOB Customer Billing I am literally at my wits end. I have had a direct debit in place to pay our MYOB subscription for the last 8 years. In April this failed and the frustration began. I raised a request for MYOB to in...MYOB Business Insights – Incorrect Income Data The issue can be reproduced as follows: Navigation: Home → View Insights → Dive into Details → What is Changing → Income → More Details Within the Income analysis, MYOB Business Insights is ...Invoices disappearing from Intray I have uploaded a number of invoices today to the intray and they no longer show. What is going on? I am the only one using the company file so know that no one else has recorded these invoices. SolvedIncorrect Billing Resolutions? Last month, MYOB incorrectly invoiced me for our AccountRight subscription and charged double our normal subscription cost. I spoke with them over the phone after 30mins on hold and the agent con...Refusing to cancel my subscription on time and making it hard to cancel and using deception Subscription cancellation was request 27th of August 2026 over call which was not acknowledged via email and not cancelled via MYOB end . I called today 1 Oct 2026 and the number I was given to cont...Amending Invoices Why can't I amend an invoice in AccountRight? Up until the past few days once an Invoice was written we could go in and change or add information but I noticed that yesterday I couldn't change the "d...SolvedMyob Subscription Still Needed? Hi, just an enquiry. Do I need to have a myob subscription to access a client's file, (they have given me user access to their myob file)? Thank you. SolvedComplaint!!!! MYOB customer services I am extremely dissatified with myob customer serivces. For three consecutive days, I made more than a dozen phone calls trying to migrate the accounts of my three companies from PC version to the o...Direct debit to pay MYOB not deducted. Hello MYOB We pay our subscription by direct debit - and have done for years. I have just been into our MYOB account and have found that we are showing as having an overdue account. There are fun...SolvedIdeas Exchange August 2026 Summary Hey everyone! Below is a round up of the top 5 most voted ideas in August. MYOB Business: New layout of the Invoice screen is terrible! Payday Super - being able to choose date of paym...Missing bank transactions in my banking feed Hi I have a period of a weeks worth of transactions missing from the bank feed I’ve checked status and “get bank transactions “ to no avail I have confirmed with cross referencing against my “paper...
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