Pinned PostsIdeas Exchange May 2026 Summary Below is a round up of the top 5 most voted ideas in May. MYOB Business: Clear out super payments Payday super - being able to choose date of payment Get rid of annoying banners Conta...33Views0likes
Ideas Exchange May 2026 Summary Below is a round up of the top 5 most voted ideas in May. MYOB Business: Clear out super payments Payday super - being able to choose date of payment Get rid of annoying banners Conta...33Views0likes
Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagMYOB Backups Hi I've noticed that the latest version of MYOB 2026.5 no longer has the facility for a local backup. This is problematic for some of my clients as they want to have their own backups on their lo...STP Amendment We migrated our payroll from MYOB AccountRight to Xero during the 2025–26 financial year. Xero has correctly lodged the full year payroll, including opening YTD balances from MYOB. However, the MYOB ...Overcharged subscription Fee We are a small business with Account Right and one file in the cloud, and just got charged $660, and the usual fee is $165 pm. Submitted an online query about a week ago as did not want to wait 2.5 h...Contact phone number for MYOB Two weeks ago our business contacted MYOB as we want to get the MYOB Payroll on to our existing account. We have been ghosted. What is the best phone number (Australian) to contact MYOB regarding t...WHERE IS THE SUPPORT ???? I am supposed to be receiving PRIORITY SUPPORT WITH MY SUBSCRIPTION but yet I am still waiting since the 8/07/2026 for an answer to my request/s after lodging two (2) Support Requests. Tried to call...Please vote for payday super payment date HI All - just encouraging everyone to not only put in their complaint/discussion in about this topic, but also - please vote for payday super to allow entering a future submission date (just like pay...Myob Platform Hi I'm certainly not new to Myob but have just recently discovered how useful the web browser is. I have always used AccountRight on the desktop. I was just wondering which one most people use. One o...SolvedAccountRight 2026.2 – Why can I no longer back up my company file to my computer? Since updating to AccountRight 2026.2, I’ve noticed that I can no longer save my company file backups to my local computer. The software now seems to only allow backups to be stored in the cloud, whi...Waiting on Hold for 3hrs+ Has anyone had this issue? Last week unfortunately I had some issues to resolve and had to spend this time on hold. This MYOB is asking for very pesonal information eg drivers licences, passport, b...Lengthy Delay in Answreing I have spent at least 3.5 hours on the phone today trying to get through regarding an issue with my Reconciliation function. I have recorded the times of my calls. As of 1:57 pm on 16/06/2026, I have...Account Dept - how to contact? I need to find out if you are deducting the card payment fee from my account (or card), or do I need to pay the $4.29 invoice? Keen to find out before it is overdue - invoice has no due date. We...What Has Happened To Support? Serious question. What has happened to support? I have been with MYOB for over 20 years and it has never been this bad. On hold a number of times and not getting through to anyone. The last one was ...28-45% increase on MYOB bill Can anyone explain what’s been happening with MYOB pricing lately? I’ve just realised our subscription fees have been quietly creeping up over the past year. One account has increased by 28%, and...Bank feed application stuck in Pending - Online Passcode Generated The Westpac bank feed authorisation was completed on 23 June 2026 at 4:01 PM. Westpac confirmed the request was submitted successfully. However, the application status in MYOB Acumatica is still sh...Overcharge on new subscription for small Company??? We have one major Company and two small ones using online AccountRight. I added the 3rd smaller one so it could be online file on the cloud. The other 2 are billed at $165/month. The new one is...SolvedOnline Payments - Clients can't view online invoice and make payments by Credit Card Clients are not able to select on invoice & "Click Here to View" to view online payments and pay by credit card. I am unable to receive any payments unless a direct deposit to my bank account. ...My RDP Server 2022 hosting clients who use MYOB online stopped seeing online files Hi MYOB These changes at this time of the year are causing chaos - even if we have the skillset to fix and roll back or get around things temporarily - but this morning my client RDP hosting ma...SolvedBusiness Verification Support Request Timeframe I submitted a support request through MyAccount a week ago and have not received any reply. What is the expected response time? I am unable to send invoices to my customers from MYOB while this iss...Unable to remove QR Code I am writing about the new QR code on the invoice. I was able to get information that it cannot be removed unless you change the client to no online payments. As my invoices need a hard copy to clie...Ideas Exchange July Summary Hello everyone! Below is a round up of our most voted on ideas for the month of July! MYOB Business: Make entering job codes compulsory by sambennett Pay items: option to make t...
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