Pinned PostsIdeas Exchange August 2026 Summary Hey everyone! Below is a round up of the top 5 most voted ideas in August. MYOB Business: New layout of the Invoice screen is terrible! Payday Super - being able to choose date of paym...41Views0likes
Ideas Exchange August 2026 Summary Hey everyone! Below is a round up of the top 5 most voted ideas in August. MYOB Business: New layout of the Invoice screen is terrible! Payday Super - being able to choose date of paym...41Views0likes
Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagDirect debit to pay MYOB not deducted. Hello MYOB We pay our subscription by direct debit - and have done for years. I have just been into our MYOB account and have found that we are showing as having an overdue account. There are fun...SolvedComplaint!!!! MYOB customer services I am extremely dissatified with myob customer serivces. For three consecutive days, I made more than a dozen phone calls trying to migrate the accounts of my three companies from PC version to the o...Ideas Exchange August 2026 Summary Hey everyone! Below is a round up of the top 5 most voted ideas in August. MYOB Business: New layout of the Invoice screen is terrible! Payday Super - being able to choose date of paym...Missing bank transactions in my banking feed Hi I have a period of a weeks worth of transactions missing from the bank feed I’ve checked status and “get bank transactions “ to no avail I have confirmed with cross referencing against my “paper...MYOB Online Backups - Clarification Required: Duration & Retention of Backups Dear MYOB I’ve only recently become aware that I can no longer download my own company file backups. It appears the only option now is MYOB’s online backup system. This is extremely concernin...Open Support Tickets and Refunds Hi MYOB I downgraded from AccountRight Plus to Business Pro in May 2026. I still have open Tickets on the transfer showing in MyAccount Case: #03028XXX Downgraded to Business Pro Completed 1/5/2...Overcharged subscription Fee We are a small business with Account Right and one file in the cloud, and just got charged $660, and the usual fee is $165 pm. Submitted an online query about a week ago as did not want to wait 2.5 h...SolvedCancel Subscription - support issues I have been trying for the last three days to cancel my MYOB subscription, which is due to renew in the next few days. Unfortunately, online support has advised they are unable to assist with subscr...No access to online Company File We're in a terrible situation. MYOB migrated our offline company file (we have been ongoing customers for 28 years on the PC stand alone version ) to the cloud version approx 6 weeks ago. It was wo...SolvedDOUBLE CHARGED CASE 03279143 and no reply Please reply to me urgently. We have been billed $330 for 2 subscriptions for consecutively 4 months since June 2026 but we only have one subscription. Emailed to support, created tickets multiple t...No more server edition The removal of AccountRight Server Edition has implications that extend far beyond simply losing another product option. For many of us, Server Edition represented the last remaining way to maintain...MYOB Backups Hi I've noticed that the latest version of MYOB 2026.5 no longer has the facility for a local backup. This is problematic for some of my clients as they want to have their own backups on their lo...Error 243 Hi Everyone I'm trying to import from Retail Manager into MYOB Accountright but it's coming up with an error code of: Error -243: More than 1 supplier found. Purchase order not imported. I tried t...OFFLINE FILES I currently pay subscription fees for 2 online data files. In addition I have 2 offline files for my kids small concerns that have no Employees and minimal entries. Can I get clarification on th...MYOB System Review Hi We are an automotive workshop equipment distributor turning over approximately $3–5 million. We use MYOB AccountRight and want to find someone to conduct an independent review of our setup. We're...Google authenticator I am unable to log in as every time I put my google authenticator numbers in myob tells me the numbers are not valid. Have also tried to set up passkey and that's not working either. Have tried 2 dif...Error message.... and sending a help request leads to silence Two weeks ago I sent in a query about an error message regarding setting up new employees.... and there has been no response. If there's anyone out there that can look into Case 03277486, it woul...Passkey Creation Error Hi I am trying to create a Passkey but I get the following error Something went wrong while adding your passkey. Please try again later. Has anyone come across this and what is the...SolvedMYOB Update Frequency Dear MYOB Team I am here to complain about your constant updates interfering my login process. Can you PLEASE make it: After the login process and Improve existing features and not try to forc...Login no longer working Hello, I have just needed to set up a new account because I received an error that my username was too long on my old account so I could no longer log in. I've noticed that there has been a f...
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