Error message.... and sending a help request leads to silence

Question

Two weeks ago I sent in a query about an error message regarding setting up new employees.... and there has been no response.

If there's anyone out there that can look into Case 03277486, it would be appreciated, although it is disappointing that the only way to get things sorted out in MYOB is to put it on a public forum.

amandamyob · Answer

Hey georgieh​&nbsp;
Sorry for the delay in getting back to you. We are currently experiencing a higher volume of requests which has caused extended wait times. I've followed up on your case with the team and can see that it's currently in progress. You can expect to hear back today, all further updates will be sent to the contact details listed at the time of raising your case.

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Error message.... and sending a help request leads to silence

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