Solved
Create Advisor Error Message
When I try to create advisor for my accountant I get an error message 'There is already a user with this email. Enter a different email.'
When I search users active and inactive my accountant is not listed. In fact I am the only user listed.
My accountant tells me that his email address is used by all his clients with MYOB to be their advisor.
I have created a support ticket but MYOB is slow to respond.
Anyone know how to fix this problem? TIA
Hey myPeeps
When you're in the Users and permissions page, if you click on the 'Status' icon next to the search bar you'll see the following options:
From there you'll be able to click on the 3 dots to the right of the relevant email address and select 'Resend Invitation'.
