Find answers, offer solutions, ask questions
Featured Places
MYOB Announcements
The latest news and happenings on the MYOB Community Forum.Featured Places
In Focus - Coming Soon
Learn how we test new features and how to get involved. Discover whats in progress, coming soon or recently closed for your preview into new features that might be coming to our software soon!Featured Places
Bank Feed Updates
MYOB will be using this board to provide updates about Bank Feeds. This includes when we are aware of any delays in feeds being sent to files.Featured Content
Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Featured Content
MYOB AccountRight version 2026.8 will be released on September 16th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features,...
Ability to add Notes to Quotes/Invoices
Can you please update browser version so we can add notes without us having to add a category/price, as we can in the AR version. If i switch to AR and add the notes, I'm then unable to edit it in browser version. So frustrating moving back and forth between the two programs.
Emailing and Link Trouble
Hi, I am having trouble with Invoices, Orders and now Quotes Not emailing from MYOB. I check the sent emails section and they have not gone. Can it be a Form Format issue, not linking when updates get sent to us? Also when Invoices are sending I am being informed the client receiving is not able to open the Invoice Link to acquire there invoice, and I am being asked to send a PDF by email. Any ideas or Help would be muchly appreciated as usual. Thank you again. Kermie
AI BAS review suggestions for a SMSF
Hi, I use MYOB for my SMSF to send rent invoices and manage share transactions etc. AI BAS keeps "reviewing" my entries with a N-T gst code and suggesting they should have GST applied as it sees a dividend payment or a transfer between accounts as sale receipts. It also assumes a purchase or sale of shares is a personal transaction. I understand that most MYOB accounts will be for a business, but is there a way to let AI know that the "business" is actually an investment vehicle and the N-T codes I've entered are correct? It doesn't seem to be learning, even after several rejections and feedback of its not so helpful suggestions.
Reports within MYOB Team
Please can you design some simple reports in Team. For example: print rosters and timesheets (over a date range) compare rosters and timesheets for discrepancies/changes. unauthorised timesheets in any date range Notification of new timesheets Also there must be a way to select rosters or timesheets in a better way than the drop down menu one week at a time, What if you have an employee add in a timesheet late (weeks or months) you have to select EVERY drop down box to look back at each weekly period to find any changes. It could be a usable app if it had some refinement! At present its so basic its not usable. My client wants to leave MYOB after trying to use TEAM.
Super Payments Reference number not autoupdating
Is the Super Payment refernce number supposed to autoupdate? ie each new super payment automatically gets assigned the next number. Ours is defaulting to PS000003 and has never changed. To date we have been manually updating it to the next sequential number but sometimes that step doesn't happen which means we have duplicate reference numbers for payements.MYOB subscription payments
My subscriptions have been paid by direct debit forever. Dates set by MYOB. So why am I receiving notices that my account is overdue, together with instructions to sign into my account and pay up "to get back up in running"? That makes no sense. Please do something about it.Report on attachments
Is it possible in report fields or find transaction columns to have an attachment field so its possible to report and filter out Has attachment or Does not have attachment. That way for tax purposes its possible to report on what transaction (Bank, purchase etc) is missing copies of receipts etcCan not export reports to Excel
We can no longer export our reports to excel as we are getting an error message stating "you are attempting to open a file type (Excel97-2003 Workbooks and Templates) that has been blocked by your file block settings in the Trust Center" How can we fix this? Our IT department are saying that it is due to Microsoft's security update and that MYOB generates a legacy xls format that is over 10 years old and the security update is now blocking these formats. Will this be fixed in an upcoming update? Or is there a work around other than a CSV file?
MYOB APP STILL NOT WORKING AFTER 3 DAYS - TOTALLY UNACCEPTABLE "SUPPORT"
I have emailed, phoned, had 2 different case numbers created (the first one due to ineptitude of the tech person caused the 2nd one) and now I cannot log into my MYOB app at all now which is the ONLY way I do my work - the browser version of Accountright is ATROCIOUS! Now, due to one of the issues being your tech person DUPLICATED my Accountright Company file which shows as 2 separate links in the browser version, I am now being charged DOUBLE for September subscription - as notified by my invoice and direct debit notification yesterday - $330 being direct debited instead of $165!!! This needs to be urgently rectified! You do not have my authority to take twice the amount due to your tech person's ineptitude and failure to fix the issues reported. I am an office of 1, I work 6 of the 7 days in my MYOB app and now thanks to your pathetic level of "support" which has been offloaded to the Phillipines and is absolutely NO help whatsoever, I am unable to work properly and am way behind. Get this sorted out fast, I am paying for a service that is NOT being provided. Inadequate level of support that is severely impacting our business. MYOB is not the product it once was. It took 3 months last time to get a refund for the double charging you did back in April and May due to once again tech deficiencies. I need the Accountright App fixed immediately!!
Request: Restore unattended update capability from AccountRight Server Edition
We are trying to replicate functionality that was previously available with the AccountRight Server Edition and that is particularly important in hosted/RDS environments. Our client operates AccountRight within an RDS farm in a hosted environment. Rather than maintaining a separate AccountRight installation within each user's %AppData% profile, we have relocated the AccountRight application folder to a shared location on a file server. Multiple users execute the same installation from this shared location. This works perfectly well for normal operation. The problem occurs with automatic updates. The AccountRight update process needs to create and modify files within the application directory. Because the shared application directory deliberately does not grant normal users Modify/Write permissions, an automatic update initiated by a standard user cannot complete. Our current workaround is to have an administrator with sufficient permissions launch AccountRight, allow approximately 60 seconds for the update process to detect, download and install any available update, and then close the application so that the update/restart process can complete. This is obviously not suitable as a proper unattended administration process. Requested functionality We would like MYOB to restore the unattended update capability that was previously available with AccountRight Server Edition. Specifically, we would like a documented command-line operation that: can be executed without displaying the AccountRight GUI; checks for an available AccountRight update; downloads and installs the update using the same update mechanism currently used by AccountRight; can be executed under a scheduled task, service account, SYSTEM account, or other administrative context; returns an appropriate exit code indicating success, failure, or that no update was required; and does not require AccountRight to be interactively opened and subsequently closed to initiate the update. Ideally, this would simply expose the existing update functionality already present in the current AccountRight PC Edition through a supported command-line interface. This would allow organisations operating AccountRight in RDS, terminal-server, hosted, or other centrally managed environments to perform updates in a controlled and unattended manner without granting ordinary users write access to the application installation directory. We are not requesting a different update mechanism — only a supported, unattended way of invoking the same update process that AccountRight already performs when the application is launched interactively. This functionality was available in the former Server Edition and would be extremely valuable to have restored for the current PC Edition.
Automatically having attachments in invoice emails
I would love a way to be able to automatically set a default attachment to send with every invoice I send out. Like my terms and conditions. I sell edible items that carry risk if not stored correctly and also can be damaged during transport. My T&Cs are lengthy and provide me security. I am currently manually adding these to EVERY email and I would love a way to automate that process (like when you create the template, can you have it added in there?). I am sure other businesses have their own T&Cs for IP and other such legalities. ANYONE ELSE INTERESTED?Add a timesheet not start a shift
I have selected the Time option in the mobile app as I want to add a timesheet. According to the online instructions there should be a + button to tap to add a timesheet, but the only option available is to start a shift. Payroll Settings in the online file are to track times using Timesheets. Is there another setting to be able to add a timesheet in the app rather than start and end a shift?Constant bank feed error message
Hi Every time I go to my into my bank transactions and bank feed I keep getting an Error Message that says: "There are one or more errors: Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us" I also can't open the Bank Hub as it just says "Something went wrong, try refreshing your browser" Is there something weird going on with MYOB today across the board or is it just my software? This has only happened since my Business was officially verified on Friday with this new roll out thing they are doing. Thanks for your help.
Online Bank Feed Links are slow to activate
Hi, Is anyone else having this issue with online bank feed matching? The links in the bank matching window are slow to become active and clickable. In the online bank transaction/feed page there are the different lines for each of the bank transactions. Next, I click the small down arrow to open the section and select 'Match to existing record'. The clickable links or objects in the list of transaction records that displays can take around 10 seconds and sometime up to 30 seconds to become active (clickable) and then the Save button stays inactive too. That's manageable if you only match a few transactions but I'm matching 20+ bank transactions per day so the time adds up. It gets worse, sometimes I match multiple records (often around 30) to a single payment. When I select multiple records, I can only select a few records before I have to wait again while the links activate again and it repeats every few transactions or when I search for a record. Bank feed matching now takes 30 minutes instead of 5 and I regularly spend 10 minutes matching a single bank transaction to multiple records that used to take a minute. Here is the screenshot. Circled in red takes time before I can click on them and yes I know 'Save' is only active after selections have been made - it's the process I'm showing. This is a new issue to me from about mid August 2026. I don't think it is browser based issue because it occurs across several different computers that I use. I use Google Chrome that is always up to date and the different computers have different Chrome profiles. Do you have any suggestions on what could be causing this? ThanksUnable to enter leave hours taken as the hours field is greyed out
We have just moved from Weekly pay to Monthly pay run and i am unable to enter the holiday or sick leave hours taken by an employee as the hours fields are greyed out. It will only let me enter a monetary value in the amount column which does not reduce the entitlement calculation. How can i enter leave hours taken so it reduces the accrual and the base salary.Unable to convert order to bill
Morning, we are unable to convert existing purchase order with receipted goods into a bill. Every time we try to do this MYOB times out and crashes. Have tried to load as a completely new and separate bill which does the same thing. Wondering if there is a bug with the actual item we are receipting in. Can you please offer any suggestions.
