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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
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MYOB AccountRight version 2026.6 will be released on August 3rd 2026.**
Please note, Instead of the usual July AccountRight release, we’ll be rolling out two scheduled releases in August as we com...
AccountRight PC Edition 2026.6 MSI
Hi MYOB Now that you have axed AR Server Edition we have to use the PC version to run on our terminal servers for clients - however, only the .exe version is available and will only install as a single event on the user it is installed on - you can jury rig it and copy components manually to other users but that is at best cumbersome. The MSI version enables us to install the PC version on a server for ALLUSERS using a CMD Administrator run install hack, Is MYOB going to produce the MSI for 2026.6? and does the PC version installed on a server auto update? as it seems the server version had a service running to do the update - but the PC version puts and update.exe into the users app private directory - what triggers that to update? The Do
View a refund transaction
Can anyone tell me how to view a refund for a customer credit? I entered a customer credit and applied a refund to it but, now when I go to reconcile the account it came out of in MYOB, I can't see the transaction (as in, it has gone out of the physical account, but the transaction is missing in MYOB, therefore the account doesn't reconcile). So I need to find what's happened to the transaction in MYOB but, when I go to the credit and click on the link for the "payment received", it just opens the credit again. When I open a customer invoice or a supplier bill that has been paid, if I click on the link for the payment, it takes me to the actual transaction in the bank account in MYOB, but the "payment" link on a customer credit just takes me into an infinite loop of reopening the credit and there doesn't seem to be a way to open the bank transaction record for the actual refund. Does anyone know how to find the transaction easily?Payroll Tax Report - Issues
Hi We use the MYOB accountright desktop version. I run the payroll tax report and have two pop up under not assigned. They are set up correctly same as other categories so shouldnt be appearing here. I know I can download to excel and re assign which is fine but I would rather have the report not putting them under not assigned as its not correct based on the set up. I dont want to delete and re set up as they are being used. I have gone back in and re clicked the categories etc and re saved hoping that would help. They are rather new ones that have been recently set up. Its just weird. THE ATO reporting catergory is correct and the same as the assigned ones. Any ideas how to fix this other than exporting to excel and moving the lines and re calculating? Thanks
Amount (FX)
Hi I am spending an excessive amount of time manually transferring reports from NZD to another supplier's currency (AUD, USD, etc.). Is there a way to generate the report with the overseas supplier's currency without having to change each line manually? MYOB has been around for 35 years, and I hope this issue has been resolved and that it is simply user error. When I run a Purchases report—specifically Supplier - Purchases [Supplier detail]—to match my system with the statements from the overseas supplier, I want that report to display the amounts in the supplier's currency instead of NZD. I would have expected that the Show/Hide columns feature would include an option for "Amount (FX)," but I am unable to find it. There are numerous other options available, but the crucial one—the amount in the supplier's currency—is missing. I really hope that this is just a misunderstanding on my part regarding how to generate the correct report. If not, I am curious why this feature hasn't been implemented yet after 35 years of operation. When I ask Google, it gives me the option below, but how am I supposed to choose if it is not available? I have reviewed your community site to ensure I have addressed everything before expressing my frustration. I noticed that I'm not the only one experiencing this issue; I've raised it before, but it still hasn't been resolved. I tried the solution suggested by the MYOB Moderator to another customer (below), but unfortunately, that option is also flawed. I was initially excited to see the currency option, thinking this message wouldn't be necessary. However, I later found that transactions are still displayed in NZD, even after selecting AUD. The report indicates that amounts are displayed in AUD (below), but it clearly states that the amounts are calculated in NZD. This creates confusion for the customer, as the currency shown is AUD while the calculations are based on NZD. What is the purpose of this report if it presents information in such a contradictory manner? if this was indeed the FX AUD amount it would be 2208.52 The AUD customer invoice below in AUD This should be 2208.52 I hope this matter will be addressed soon, as it is becoming very frustrating. We have this package to make daily operations easier, not more time-consuming. Thanks
Cancellation - Account ******81
Hi, I'd like this account cancelled. ******81 Some extra feedback: - Your call back system doesn't work. I've spoken to an AI agent, waited approximately 10 minutes on the phone and was offered a call back. The automated call back gave me a message: 'Sorry, please call us back during business hours' (Its 2.29pm AEST Monday). - You don't appear to have a support billing/subscription email address to send this through to. - I've been informed that I can create a case through my account. It appears there is no option to do so. Please assist. Cheers, Tim
Bug in Safari for Mac when processing Transfers in Banking
There is currently a bug in app.myob.com when accessed in Safari on macOS Tahoe 26.5.2. If a Transfer is processed in Banking (e.g. from one bank account to another), the page reloads but gets stuck on a blank white page. The page then needs to be refreshed again to re-load the Banking page.
Filtering Recurring Transactions in Business Pro
In MYOB Business Pro, in the Recurring Transactions drop down box under Banking - Spend and Receive Money, I wish you could start typing the name of the recurring transaction that you are looking for and have it come up with only the recurring transactions that contain those words (like it does in AccountRight Plus) instead of having to scroll down the long list every time.....
Clearing down the GST Paid account?
Hi there I am operating on a cash basis I have a "GST Paid" and "GST collected" account(s) in MYOB Account Right. Both are detail accounts in the "GST Liabilities" header account. The Context: My accountant does not seem to clear or zero-out these accounts at the end of the year, nor when I pay my BAS. They just keep building and building and building every year - e.g. thousands and thousands of dollars have been accrued over time in the "GST Paid" and "GST Collected" accounts. I don't want to ask my accountant because asking her anything is gonna give me a major headache, and she'll take 2 weeks to respond etc. not worth the headache. The Question: Is there a legitimate reason why this is not cleared or zero-ed out after i finalise the BAS every quarter, or when i finalise my returns at the end of the year? Thank you Any ideas or pointers would be much appreciated.How to finalise a resigned worker in STP while still receiving workers compensation payments?
Hi We have a person who has resigned but will still be receiving workcover payments from worksafe for a couple more months. How do we put in the resignation in STP but still continue to process through our payroll the payments?
