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MYOB Business
Find answers to questions about using MYOB Business Lite and Pro.MYOB AccountRight
Find answers to questions about using MYOB AccountRight on the desktop or in the browserNew Zealand Payroll and Tax
Find answers to New Zealand payroll and tax questions.MYOB Acumatica
MYOB EXO
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Latest topics
Quote Customisation
I would like to customise my Quote template by adding or removing a blank line, such as the invoice template. Add or remove wording to suit our needs eg remove including GST which appears under Total amount of the printed quote. Also emailing a quote to show that the quote has been sent and opened by the recipient.
Convert Quote to Sales Order
Hi everyone, in the old Account Right I could send a customer a quote - they paid a deposit and I'd turn the quote into a Sales Order with the drop down box and apply the deposit. Moved over to MYOB Business and I cannot see any way to do this. Only option is Quote to Invoice - which I don't want to do as it can take weeks, sometimes months between getting a deposit and finishing the job and issuing an invoice. I'm sure it's a simple bit of coding as it worked on Account Right. It simply makes sense to implement it on MYOB Business.Payroll activity report - Gross earnings vs Taxable earnings
Hi there I have just run our Payroll activity report for 01Apr to 30Apr25. One of our employees shows a gross earnings of $9497.62 and a taxable earnings of $7507.14 When I check the 3 payslips covering this period and add up the gross pay figure and the taxable earnings figure, they come to a total of $9497.62 I cant work out where the $7507.14 figure has come from. I have included a few screenshots: The first is from our Payroll activity report and the next 3 are from the employees payslips over the pay period in question. All of our other employees are showing the correct Gross earnings/Taxable earnings. Payslip1 Payslip2 Payslip3 Any ideas on what the problem could be, please? I need to be able to explain to my manager/auditor why the figures don't tally. Thanks for your help.Importing invoices with Online Payments does not enable BPay for those invoices
Hi, We have come across an issue where if we import invoices through the Import Data function and enable "Allow Online Invoice Payments" during the Import, it enables Online Payments for those invoices except for BPay. If we create an invoice manually, BPay is enabled. Yes BPay is enabled in the settings online, (the desktop opens the webpage to change the settings) and we have tried toggling the switch but to no avail. Regards DamienPayroll activity report: Gross earnings vs Taxable Earnings
Have cross posted in NZPayroll (Sorry - but never sure where to post) Hi there I have just run our Payroll activity report for 01Apr to 30Apr25. One of our employees shows a gross earnings of $9497.62 and a taxable earnings of $7507.14 When I check the 3 payslips covering this period and add up the gross pay figure and the taxable earnings figure, they come to a total of $9497.62 I cant work out where the $7507.14 figure has come from. I have included a few screenshots: The first is from our Payroll activity report and the next 3 are from the employees payslips over the pay period in question. All of our other employees are showing the correct Gross earnings/Taxable earnings. Payslip1 Payslip2 Payslip3 Any ideas on what the problem could be, please? I need to be able to explain to my manager/auditor why the figures don't tally
Searching for bank transaction
Good morning everyone When Im in the bank register and I search for an amount say $1000 I get a whole lot of detail returned that I don't want. Why? If I put the two zeroes after the decimal point, I get the correct answer Why isn't the system smart enough to know that 1000 and 1000.00 are the same thing? For pity's sake Zappy :(
Terminating an employee on workers compensation
Hi We have an employee on workers compensation, he has not worked with us since October 2024 (he has been medically unfit for any duties and insurer have been reimbursing us his weekly wage). He has now been medically certified to not be able to continue in the role he had prior to his injury, we are based in TAS and the legislation states as his employer we need to continue making payments to him, on behalf of the insurance company even after we have terminated him. I have two questions: we need to terminate him from our active payroll system and pay out his accrued leave, is this like a normal termination or are there relevant Workers Comp payroll categories that should be used? does MYOB have a category or option where we can pass on payments to the worker on behalf of our insurer, after we have terminated his employment? Thanks, hoping you can assist with clear info and options. Anita
Paid under 17 employee super guarantee - how to reverse or delete this payment in reports
Hi. When setting up a new employee who was under 17 years old I accidently added Superannuation Guarantee (expense) to their payroll details. In one of their pays they have been given Superannuation. It was only one pay. Now I am going to pay my 3 monthly super to the ATO and my super total is different to the super payable in my reports. Because in my report it is adding the super I wrongly gave this employee. How do I reverse/delete this super payment I gave her so everything balances correctly? ThanksEmployee Bank overpayment
I have a tricky one. I have overpaid an employee but only through the bank account. Everything is correct in MYOB, i just put the wrong amount when I set it up in the bank account and paid her. It's not a lot and she has agreed to transfer the overpayment back, but I have bank feeds and I'm not sure how to match everything up. Any advice would be great.
MYOB app will not save invoice
Will not save invoice whilst tax inclusive ,app will save invoice tax exclusive . if saved Tax Exclusive and the edit invoice to Tax inclusive it will save. I can work all the way through creating the invoice but it won't save. The error message says "Couldn't save invoice. Please try again." invoicing will work ok on the browser.
