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PaySuper from Electronic Clearing Account
We're attempting to do our first run of PaySuper from MYOB and have obviously misunderstood how the process works. When selecting "Pay From Account" We have put it to the Electronic Clearing House thinking we need to pay it form the bank but it isn't coming up in the file when we go there. When we went in to reverse the transaction it is saying that the funds may still be withdrawn from your account. Essentially we want to know if we reverse it if its going to cause any issues to fix it so it comes from the correct account, also if we need to do anything after we have authorised it from that account.13Views0likes1CommentPay Superannuation - Authorising payment
Good afternoon With Pay day super coming in and SBCH shutting, we have started paying super via MYOB Pay super function. Whilst the function and timing of it is great, we have found that the second person authorising the payment has to hop on to my MYOB to approve, or log in as me if she is remote and then authorise with her log in. Are we doing something wrong or is there going to be a way around this in the near future? Thanks Sam63Views0likes4CommentsIn Teams I cannot see the green "add employee" button.
I have set up 2 employees as per all the instructions and videos I have followed. I am still waiting on 2 staff to onboard. Should teams still work with the 2 that are ready? I have clicked on teams and checked all the company info, click next and the employee tab appears with 0 employees. But the green button to add employees is simply not there. I am administrator and it is Account right Plus. What am I missing?7Views0likes0CommentsLeave Liability Report
Hi Every year our Accountant asks for a Leave Liability report with a date range from 01/04 to 02/06. When I create this payroll report it asks for a specific date only. Is there a way to get a date range which shows leave owing for different dates as well as the dollar value? Thank You. Angela.18Views0likes3CommentsSecure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.4.3KViews43likes131CommentsNZ AIM return
I'm setting up an AIM return in AccountRight for the first time ever. This is AIM only, no GST. The FYE is 31-03-2027. When I get to the end of the setup, I'm only presented with Sept 25 to March 26. Does anyone know how I select a month in the current financial year? I tried closing the previous year but still get the same choices. I tried changing the GST period manually to May 2026 but that made no difference. This is what I am presented with.9Views0likes0CommentsBank Reconciliation
I have reconciled my clents Bank Reconciliation up to March 4th. I am now trying to reconcile to March 31st. I put in the date that I had previously reconciled to as my client was experiencing some issues with his file. If I but in the bank statement balance as at March 4th it no longer balances. Why would this be the case?20Views0likes1Commentwhy does myob pay super take so long
I have started processing Super through Myob as a trial, after using ATO Super clearing house for many years. I only processed one company's supers through MYOB, the other companies I work for, I continued using ATO Clearing house. I processed these all on the same day, and whilst the ATO Clearing house has already paid out the super to the corresponding employees, MYOB Pay Super is nowhere to be seen. The amount came out of the bank a/c 5 days ago! Going forward, how often is this lag in payment going to happen? What happens when we have to start paying super every payroll period as per the new tax laws??Solved1.2KViews6likes27CommentsSuper Payment returned /change of fund
I have just had a super payment for June returned because the employee has changed super funds. I have updated her details with the new super fund but I have no idea how to pay the amount for June owing to her to her new super fund. I also have no idea what to do with the super returned . Is there a way to manually pay her new superfund for the June month and balance that with the amount that has been refunded ?? In a world of hurt here!!!!Solved350Views0likes7CommentsUnable to login to my account for over 2 weeks.
I have been unable to login to my account for over 2 weeks. I get the 'Something has gone wrong ' error message. I lodged a support request 2 weeks ago and am still waiting for a response having called twice to chase up. Is MYOB actually running a support desk any longer?37Views0likes2CommentsMyob recorded payment but client says she didn't pay
I have a client which shows as paid via myob direct credit but she says she didn't pay it and can't see it on her bank or visa records? The money is in my bank, I want to make sure Myob hasn't recorded a payment for the wrong client. How do I verify this?JOBS LIST
In MYOB AccountRight, the Jobs List Screen currently reflects all Jobs created (both Active and Inactive). As we do more projects this list grows, even though most jobs are closed and finished. It would be good if on this screen only Active Jobs were reflected. Or, if we can apply a filter to only see selected Jobs (by Clients/#'s/Date ranges etc.)