Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagWhat is "Secure Invoicing"? Hi MYOB, I am reading a lot about emailing of invoices no longer being available from MYOB software unless you switch to Secure Invoicing. Can you please explain what secure invoicing is....Old Unused Credit Note Hello, I have an old credit note that is still showing as open and I would like to close it out as it will not be used. As it dates back a few years what is the best way to do this? SolvedI can’t select an existing customer in a new invoice on the invoices app. I can’t select an existing customer in a new invoice on the invoices app. Therefore I can’t write an invoice. Had to log onto webpage and do my invoicing on myob webpage on my phone. Hard. Then when ...Invoice not sending Hi there I have tried to send a invoice to a email address and it keeps coming back undeliverable. Does anywone know why this would be? Its just to the one email in particluar thanks recurring insurance payment I am a student and trying to create a recurring transaction for monthly ins as per assignment first screen shot. When I try I get the error message in the screen shot. "You cannot record automatic...All invoices have suddenly disappeared Hi, It seems that all invoices in my MYOB Business have disappeared. When I display all invoices for this financial year, nothing shows. SolvedCan't email invoices - need to email invoices I did all that was required for the online payments (secure invoicing) system, even though I will be turning the function off. I confirmed the requested details that I received via email on 30/11 and...How to automatically email recurring invoice? I have a recurring invoice that gets generated for a customer each month. I would like to automatically send the invoice to the customer when it is automatically generated by myob. How can I do t...GST not correct Hello I am a student and am entering sales invoices. I have copied this one as first sheet but the GST is not correct at 10%.Would appreciate any ideas of why this is the case please. SolvedBlacklist Check: Diagnostic-Code: rejected Hi there, We've had multiple customers contact us regarding bounceback messages from MYOB when they try to email our accounts team. Example: Sorry, email delivery was unsuccessful. Dest...SolvedProgressive Invoicing My client has customers to whom we send a full pallet of stock, then invoice them for an agreed number of boxes per month over a set period, like 36 boxes per month over 3 months. They might also hav...SolvedCan't see purchase order list I have always been able to see the purchase orders list after creating one and for some reason today it comes up with You don't have permission to access this page If you need to access this page...SolvedChange name on invoice We have moved from account right to MYOB Business and Currently the company name not trading name is appearing on invoices and i am having trouble changing it is there a step I am missing ? SolvedOnline payment refunds Hi, Can anyone tell me please the process for having an online payment we received from a customer refunded to them? We would prefer not to manually refund them, but to refund to the account from whi...SolvedAdjusting GST on Purchase in Lite Hey Guys How do I adjust GST when entering a purchase where the GST amount calculated doesn't match the bill SolvedCustomer paid via Myob A customer has paid via MYOB, I can't get into the transaction to edit the payment as it has been allocated to online undeposited funds account. I am getting an error message "This transaction type c...Invoices not received by Customer Hi, We are experiencing a glitch since yesterday with our invoices going out from MYOB. Every time an invoice is sent to the customer, a copy comes to our payments folder inbox as well. However s...My customer invoices are generated in Preno and imported to MYOB but item quantities are missing My customer invoices are generated in Preno (external system) and imported to MYOB but item quantities are missing I would like the MYOB invoice to show how many of which item the customer has us...SolvedNew Sales Numbering Feature Not Working The new option for separate sales numbers for Quote/ sales order / invoice has glitches The invoice numbering that is meant to update by 1 each new invoice stops updating intermittently. I have exp...SolvedInvoices not sending Hello, have had a really strange issue occur today. Emailed a whole load of invoices off this morning via MYOB, a large portion go to a colleague at another desk. She received the invoices with no is...Solved
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