I have created an invoice on web browser MYOB and it won't let me save it as a reoccuring invoice. Keeps coming up with this error
onHeader is not a function. Please try again. If the error persists, get in touch with us. Request ID: ea0fd5e1-7217-4ca1-9165-0797fe177cfa.
What does it mean and how can this be fixed.
Hi Hayley76,
Thanks for sending the error over. It’s definitely not ideal when tech gets in the way of work. That “onHeader is not a function” pops up if the invoice body has empty rows/blank lines. Clear those out, and it should let you save the recurring invoice.
Cheers,
Princess
I removed the blank lines but it still had this error
onHeader is not a function. Please try again. If the error persists, get in touch with us. Request ID: d223d1d7-89b2-439e-a0c9-bc5bc06cf57a
Hey Hayley76,
Thanks heaps for removing the blank rows, legend! Since the error is still popping up, our support team will need to take a closer look. Please contact them via our Contact Us page and include screenshot so they can check.
Cheers,
Doreen
