Save and Duplicate function for Invoicing is not working

I tried clearing cache, the incognito browser and turning off ad blocker. It's clearly a MYOB function issue.  We cannot create new invoices for 600 customers in a day.  PleaseSaiMYOB​  provide an update on a fix 

mine too

Mine isn't working either

Me too. Seems to have just startrd today.

Hi everyone, 

Our team knows that the Save and duplicate in MYOB Business is misbehaving at the moment. For some folks, it’s not creating the new invoice, for others, it just sits on a blank/white screen. It’s a current issue on our side, not your file, and there’s no set timeframe for a fix yet.

While our dev team is working on it, you can try:

• Opening MYOB in an incognito/private window or a different browser and testing Save and duplicate on a simple $1 test invoice
• Temporarily turning off any ad‑blocker or privacy/anti‑virus browser add‑ons for the MYOB site

If it’s still playing up, the safest workaround for now is to manually create the new invoice instead of using Save and duplicate.

Regards,
Genreve

Mine too. Very annoying.

Also, the fault is not being displayed on the status page. This is misleading and makes fault finding hard for the end user. 

Yeah mine's not working either!

Would it perhaps be better when an issue like this occurs that MYOB send out an alert (via email or login header or both) identifying a system problem?  Or is that perhaps too much to ask?

Yes. Same problem.

Hey everyone. 

We are aware of an issue impacting duplicating invoices and are investigating further.

 We've posted it on the status hub over here, would recommend subscribing for updates.

Thank you all for your patience whilst we work to resolve this as soon as possible.