Forum Discussion

Fifitz68's avatar
Fifitz68
Experienced User
1 month ago
Solved

Save and Duplicate function for Invoicing is not working

Hi, Is anyone else have trouble with the save and duplicate function for invoicing? I use it every week and have never had an issue, but today it is just not loading. Any suggestions on how to fix...
  • AmandaMYOB's avatar
    AmandaMYOB
    1 month ago

    Hey everyone.

    This issue has been resolved now. Thanks for your patience whilst we worked on it.

     

Genreve_S's avatar
Genreve_S
MYOB Moderator
1 month ago

Hi everyone, 

 

Our team knows that the Save and duplicate in MYOB Business is misbehaving at the moment. For some folks, it’s not creating the new invoice, for others, it just sits on a blank/white screen. It’s a current issue on our side, not your file, and there’s no set timeframe for a fix yet.

While our dev team is working on it, you can try:

  • Opening MYOB in an incognito/private window or a different browser and testing Save and duplicate on a simple $1 test invoice
  • Temporarily turning off any ad‑blocker or privacy/anti‑virus browser add‑ons for the MYOB site

If it’s still playing up, the safest workaround for now is to manually create the new invoice instead of using Save and duplicate.

 

Regards,
Genreve

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