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MYOB Business Ideas Exchange
Add your ideas to improve MYOB Business software and vote on ideas to help us build what is most important to youMYOB Business: Getting Started
MYOB Business: Payroll & MYOB Team
MYOB Business: Sales and Purchases
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Featured Content
Today I’m happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long...
10 months ago
Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
10 months ago
What's changing
The Old Essentials Invoice App is being sunsetted and will be officially decommissioned on 19th September 2024.
There are a small number of customers who we believe are still u...
10 months ago
UPDATE 31/01/2025: Please scroll down for new comments with important updates.
The latest
As well as attempts information to help protect you against people trying to gain access to a cust...
9 years ago
Bulk upload of payroll categories
Hi In most instances wage increases occur every year, and adjustments are required for all payroll categories. The number of payroll categories can be quite numerous for different rates for different ages and levels and days. The current manual process is extremely time consuming and can lead to a lot of human error. Can a bulk upload import please be created to adjust the payroll categories with updated rates to assist in this vital process nearly all businesses need to do. Thanks
Bulk Updating Employee Pay Rates
There is no way in Myob business to update employee rates in bulk. With minimum wage increases every year the only way to change base/sat/sun etc rates is to manually go in and change them for every employee. You also have to do this for every code we've had to setup for the different ages. eg. Saturday16yrsOld, Saturday17yrsOld. How is there not a bulk export/upload option to fix this? I use Deputy for rostering and they have a simple function for bulk uploading the different age/day rates after selecting the relevant Award. The import sample txt file as I was informed about from a MYOB consultant doesnt use your exisiting employees this is only for new employee data and only covers base rate.
Leave Loading Double Dipping on Leave Accrual Hours
Morning - I had this happen a year ago when our employee took annual leave and had thought I'd fixed it, but she's just brought it to my attention again that her Leave Loading is taking hours from her Accrued Leave. Her pay run this morning took 76 hours rather than the usual 38. I've looked everywhere for a fix but just can't work out why this is happening as it's never happened for previous employees. For the moment I have done a manual adjustment of her entitlements, but surely there is something more permanent to prevent this happening?New Report | Workers Compensation Estimation
I have had a bit of a play with this new report and would like to give some feedback. Unable to customise dates - when reporting the actual figures, we need the financial year not the date eg 18/6/24-18/6/25. This seems unable to be changed. The calculation only included wages amounts and not super. Yes, I can customise this but, it says up the top that it should include this so not sure why it doesn't.... When you run the report, it spits out an estimation of wages which is exactly what was run for the 12 months to date.... Mostly wages will raise 3.5% as per fairwork... it seems that this is for the actual wages calculation rather than the estimation. Once you run the estimation, you can't delete it.... I feel like there is quite a bit of work to do around this.
Increase Amount of Approving Managers for Timesheet
Currently there is only 1 person allowed to approve each employee. I have several managers and the idea would be for each of them to approve the employees that they have on their shift. The employees would work with both managers at some stage through the week, so we need the employees be able to be approved by more then 1 manager. Anyone else facing this issue?Recording prepayment to supplier and subsequent partial fulfilment of order
Hi, I need help with the following: I have a pro-forma invoice from a supplier who has requested full payment before shipping the order. I have paid the pro-forma invoice in full. They have subsequently only sent part of the order and have sent a proper invoice itemising only what was sent (partial amount of the pro-forma invoice). To make things more complicated. Some items arrived broken and they have issued a credit adjustment note. How should I record all this? Richard
Template issues
I cannot get the template in the new version to print correctly - it appears totally different with missing items - namely purch order info or j/no info. Also how do we add an address in the invoice as we use cash sale for numerous customers and need to change the address before printing. - no ship to field shows up. Also there are no options to select multiple emails when quoting or invoicingBusiness Verification
We've received an email about verifying our business for secure invoicing. We don't use any of the online invoicing options and have no plans to. Do we still need to go through the verification process? By verifying will there be any changes to our invoice setup? Will we have to set up our system/invoices so that none of the online payment options appear on the invoices? Thanks
Unable to print or download PDF Sales invoices
Hi, Suddenly today, I cannot print and even download PDF copies of Sales Invoices from the online version of MYOB This message says: "you don't have permission to access this page if you need to access this page please contact your administrator" I am the administrator. I checked the settings and status is "active". We have reasons for not registering for Secure Invoicing at this stage but our access to printing & downloading should not be restricted. We print the invoices and also email a PDF copy to customers. What is going on? Please help...
Jobs in Pay Runs Unallocated
We have an issue with unallocated jobs in MYOB Online version Business Pro/Lite, the old essentials. This isn't the case in MYOB Account Right. Seems like this is a MYOB Online glitch. When I enter hours in for an employee I get the error message of unallocated amounts in Jobs for Base Hourly, PAYG & Super. I know how to fix this simply by unticking and then ticking the appropriate Job. Problem is I have to do this for 8 employees each pay run, shouldn't MYOB be automatically allocating the amount to Job? The hours vary each pay run too. Any ideas from anyone is appreciated.Create user only with MYOB Capture access
If a business wants its employees to upload receipts using the capture app they need to provide them access to the MYOB file using a limited number of pre-determined user levels. Unfortunately, none of them are suitable if you do not want your employee being able to log in and access parts of MYOB that you do not want them to have. Please provide an additional category of user that only has the ability to upload receipts using the capture app.Select Pay Item When Entering Timesheet in MYOB Team
Currently in MYOB Team there is no way to select a payroll item when entering hours in the timesheet in the Team App. It would be great for this field to be selectable, so that we don't have to fix every timesheet that comes though as Base Hourly, and reallocate to Overtime, Weekend Hours, etc.Show Supplier item ID on purchase order
Currently when using MYOB for business (web version) when completing a purchase order for sending to supplier. It does not show the supplier’s item ID/number, it shows my item ID/number. This is crazy and needs immediate action. i currently have to put the supplier’s ID in notes… please look into this as soon as possible.
Quotes not closing?
Hi all, I don't make many quotes, but the ones I've made recently always show up as an 'open quote' option when I select a customer for invoicing, even if I've already converted the quote to an invoice, and no matter its set status/expiry date. I've noticed this since at least mid-2024, but my older quotes (I have a few converted ones from 2023) don't do it for some reason, and there's no difference between them and the problem quotes I can see. I added some screenshots of my main example - this 'open' quote had already been converted in August last year. I have another from last month I recently changed to 'accepted', and it shows up as an open quote as well. Declined ones behave the same. Is this supposed to be happening, or am I missing a trick somewhere? It's a part of why I try not to use MYOB for quotes. Thanks in advance!Pay item total not updating
On doing the weekly payrun this morning, when I changed the default ordinary hrs on a particular employee the total stayed as the default amount and did not change. I noticed this only because the net was different to last week with exactly the same hrs ,so was very lucky to pick up before updating and paying. Also it took an unusual time to complete the edit compared to previous pay runs. I think MYOB should look into urgently as this has never happened previously Thankyou for responding asap and hopefully not happening to other users?
