Staff unable to view timesheets in MYOB Team app
We have 40+ staff and a small selection of them cannot view their submitted timesheets via the MYOB Team app, even though I can view the submissions in the backend https://team.myob.com/ portal. Have attached a screenshot of the Timesheet area of my MYOB Team app displaying no submitted shifts, plus a screenshot of the backend portal showing I have submitted 4 shifts. I already submitted a post 2 years about this issue and it is still ongoing, causing much frustration affected staff. We have tried: uninstalling/reinstalling the app removing/re-inviting the staff deleting/re-creating the location None of the above suggestions from MYOB is resolving the issue. Any other suggestions?
One payrun for multiple entities under one Business name
here are multiple entities, each with its own ABN, operating under one organisation. Currently, each entity processes its payroll individually for the employees under their respective ABN. We are exploring the possibility of centralising payroll to manage a single pay run for all employees, even though they are associated with different entities and ABNs. Is this feasible in MYOB
PAYG query
Afternoon, HR did a payroll which didn't include PAYG in error. We asked for the overpayment of PAYG $ to be paid back from employee, which they did. Does anyone know where this is then allocated to on the dashboard? If I allocate it to the PAYG tax withholding - it doesn't come up in the reconciliation, and my reconciliation is out at the moment for the PAYG $ amount which was refunded by the employee. I know the amount was paid back over a financial year so that is another issue but just wondering where to allocate this payback of PAYG from the employee so it "balances" the accounts and is reflective of the pay run that was done to correct the missing PAYG that should have been taken out of the employees pay. Any help would be appreciated. The payment back to us is sitting unallocated on our dashboard at the moment. Thanks in advance. Questions welcome if I didn't explain it properly.What is "Secure Invoicing"?
Hi MYOB, I am reading a lot about emailing of invoices no longer being available from MYOB software unless you switch to Secure Invoicing. Can you please explain what secure invoicing is. From what I can see you are simply data mining the user's financial details and hoping that you will fool some people into paying extra to allow invoice payments by credit cards. None of my client's businesses suit having their customers pay by CC, so we do not understand what makes giving away personal or secure data to a payment gateway any more secure. Please explain, AlanT
