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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Current Bank Balance Missing on New Bank Transaction Screen
Hi Selecting a specific bank account in the new Smart Reconciliation Screen (Bank Transactions) does not display the current bank balance. The old transactions screen always showed this when selecting a bank account why doesn't the new transactions screen display the current bank balance. I assume that this is an oversight as who would take that feature away. Trevor
Online payment already applied to invoice but bank feed deposit won’t reconcile (creates duplicate payment)
Hi, I’m stuck on a reconciliation issue in MYOB and can’t get past it. I have an invoice (SBA08) that was paid via MYOB online payments. The invoice is already marked as paid with reference CR000449 (“Online payment”). Then the actual bank deposit came through the next day in my NAB bank feed for $1,936.00 with the description “MYOB010000 MYOB PAYBY XXXXXXX”. The problem is: The invoice is already closed from the online payment If I try to match the bank transaction to the invoice, it creates a second payment and puts the invoice into credit I can’t edit or delete the original payment (CR000449) I can also see the transaction under Online Payments with reference MYOB010000, so everything seems to exist, but I just can’t reconcile the bank feed properly. It feels like the bank deposit isn’t linking to the original online payment correctly. Can you please help me fix this so the bank transaction can be reconciled without duplicating the payment on the invoice?
Receipts for payment of invoices
I have searched and searched and found articles from 12+ months ago asking for the ability to generate receipts, and all they have in them is saying that this feature is not available and to suggest it on the ideas board which apparently doesnt exist any more as none of the links to it work. I can see that there is an ability for MYOB to generate receipts as it will do it if you turn on online payments, but as a small community club we do not want to do this due to the additional cost. Can anyone please tell me how on earth I can generate a receipt from within MYOB to send to people when they pay an invoice?Report Layout - not enough space given to data
Can we please have more space for the data we are reviewing in reports. In the General Ledger report for example, almost half of the screen is taken up by the parameters of the report, instead of the contents of the report. Other Accounting software providers will have the parameters section, be hidden as you scroll down the page. Also if you switch your screen orientation from landscape to portrait, the width of each column does not adjust to fit each column, which makes the report too difficult to use as you can see the data for each line without going to the bottom of the account and scrolling across.Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.
Online Payments: Part Payments
We would like our customers to be able to make part payments on their invoices when paying with their credit card instead of having to pay the full amount as is currently the case with Online Payments. Currently MYOB suggests creating different invoices for the one service to allow for partial payments. However, most of our customers pay our invoices in instalments that they opt for. For example, we have one customer paying off a $5,000 invoice in weekly $200 instalments. This creates a huge amount of extra work for us if we have to break every invoice into part payments for individual customers! We are going to be having this issue more frequently after October. Once we can no longer pass on the credit card surcharge, most of our clients will opt to pay by credit card using online payments. Please fix this before October!Updated invoices screen
Can we please dispense with the "smart invoices" banner that pops up on the screen EVERY time you go into the invoices screen. Regardless of choosing to close it, it comes straight back as soon as you are back in the screen again. Also helpful if we could toggle off the insights banner from the main screen.Date range new update
Just some feedback on the new update. The 'reset' button used to reset the date, too, which it has now. The new 'refresh' button doesn't do that, which I thought it would have. It's just an extra step to go into the date range and change it to 'last 3 months'... etc, and I was wondering if this could be fixed/ edited? Just some feedback, no worries if it's not possible. Thanks heaps!
