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Hi there,
The new Payday Super legislation will require employers to pay Superannuation Guarantee (SG) contributions at the same time as salary and wages from 1 July 2026. Contributions must re...
Reversing wage processed on incorrect date.
I have run a wage using incorrect dates, have also approved Payday Super payment for that wage. I need to reverse the wage and run it with the correct dates in March 2026. As I have authorised the Payday Super payment how does this effect the superannuation process in the correct wage I am about to process? I don't want to pay Payday Super twice? Many thanks for your assistance
Including superannuation on a client invoice
I have 'workers' who have been deemed employees for the purposes of superannuation only and as a result, I need to include their 12% SG on my invoices to clients. I'm swapping from another software provider and was using the 'Superannuation Liability' GL account, but I'm unsure what the equivalent is in MYOB. Could someone please advise? Many thanksPay Super
Dear Pay Super Team, We have noticed that the Super Payments status in MYOB is marked as “reversal completed,” and no funds have been deducted from our bank account. We have not received any email or communication from the Pay Super team regarding this matter. We have confirmed that there are sufficient funds in our Wise bank account, and all employee Super details are accurate. Could you please advise on the reason for this reversal? Batch ID: 5869983
Online payment already applied to invoice but bank feed deposit won’t reconcile (creates duplicate payment)
Hi, I’m stuck on a reconciliation issue in MYOB and can’t get past it. I have an invoice (SBA08) that was paid via MYOB online payments. The invoice is already marked as paid with reference CR000449 (“Online payment”). Then the actual bank deposit came through the next day in my NAB bank feed for $1,936.00 with the description “MYOB010000 MYOB PAYBY XXXXXXX”. The problem is: The invoice is already closed from the online payment If I try to match the bank transaction to the invoice, it creates a second payment and puts the invoice into credit I can’t edit or delete the original payment (CR000449) I can also see the transaction under Online Payments with reference MYOB010000, so everything seems to exist, but I just can’t reconcile the bank feed properly. It feels like the bank deposit isn’t linking to the original online payment correctly. Can you please help me fix this so the bank transaction can be reconciled without duplicating the payment on the invoice?Myob LITE, Getting started with expenses banner, create your first bill, popup wont go away?
How do I remove this "button/banner"? Even though ive followed the on screen instructions, the MANAGE EXPENSES--GETTING STARTED WITH EXPENSES--CREATE YOUR FIRST BILL wont go away. Its covering parts of the screen I need to see and wont move or close, how can it be resolved?
Paying Super to Contractors
For those who employ contractors on a time basis and are required to pay superannuation to those contractors, it would be good if there was an easier way to do this than the workarounds currently used. It appears that most people are using an external super clearing house for Super payments to contractors due to the errors generated if trying to setup as an employee and process through MYOB see : https://community.myob.com/discussions/staffing_and_payroll/paying-super-for-contractors/879829?after=MjUuMTB8Mi4xfG98MTB8MTQ6MCwzOToxfDIw Perhaps it is possible to have a linked account e.g. 'Contractors Labour subject to Super' to allocate the contractor's labour payments to (it might need to be specific to that Contractor ??), this account would need to behave like an expense category, remove the GST (if applicable) and then calculate the super on that exGST labour $ value, and link that super $ value to the Contractor's Super Account (probably still need to set them up as an employee but with no wage), it would be good if there was a button that would appear on this type of account ('Contractors Labour subject to Super') to pay their super when paying the contractors invoice and have it all happen automatically. Maybe there's a better way to do it than I've suggested, I don't know the inner workings of MYOB. In the mean time, if people have been successful in paying super to contractors through MYOB, please share what employee settings you needed to use ? (e.g. Labour Hire on both income type and employment basis ??)Connect a Supplier when matching expenses in bank feeds
I am unable to view reports on 'supplier purchases' if these transactions have been matched in bank feeds via a spend money transaction. Apparently we need to enter each transaction as a bill first, then match it. Considering there is a drop down box to match suppliers in the spend money bank feed matching process , why do we need to enter the whole thing again by creating a bill ?? Surely this would not be difficult to put into your software. You should also have a way to retrospectively assign these matched (reconciled) transactions to Suppliers. If there is no solution here, I will probably be another person changing to Xero which I am led to believe does have this functionality inside the bank feed matching process.
Ability to export everything
MYOB cloud-based solutions badly needs the option for us users to export our data. This includes (but not limited to) all PDF attachments, invoices, contacts etc - along side the reports and other minor things that can be exported now. This is not necessarily so that we can do a runner and migrate to another accounting platform, but its absolutely critical when changing business structure (eg. from a sole trader to a Pty Ltd company) and starting with a fresh set of books for the new structure. I'm in a position where I'm having to spend hours manually saving everything so that I can cancel my original subscription and start fresh with the new MYOB subscription under the new entity. We need to legally be able to hold this data for many years in case we are audited by the ATO. Please add this functionality ASAP. I can see old posts where people have asked for this 5 years ago, but nothing has been done. It's not good enough.
MYOB Teams Apps
Hello, I would like to know if anyone else is using the MYOB Teams app for timesheets. Our employees have been experiencing issues with the app, including freezing and difficulty selecting locations. We are also encountering similar problems with the MYOB admin portal. I often have to refresh the screen more than three times to obtain the correct information while editing the times received. Could you please explain why these issues might be happening and whether the employees might be doing anything incorrectly? Have there been regular updates to this app? We believe that with some improvements, this app could be very helpful! Thank you in advance
Secure Invoicing
I have a few concerns about the new Secure Invoicing upgrade we are being basically forced to do. We don't have online payments from our customers and probably never will. So now instead of emailing our invoices through MTOB we have to print to PDF and then send through Outlook for example. What if we have 50 invoices to send?? So how do we answer the upgrade questions when we don't have customer payments. Further to this I don't understand why MYOB would need our turnover etc. What has this got to do with Secure Invoicing. MYOB just get around this question by advising of their Privacy Policy.
