Bank rec in MYOB Business with AI causing multiple issues - how to turn it off and go back to how it was??
I have no way of turning off AI. What an absolute waste of my time this has been trying to reconcile a month. Can we PLEASE go back to how it was. It says some transactions aren't matched - but when I check another screen it says it is matched. Then I down load the rec from the previous month (April) and its is not the same as my print out from MY rec when April was processed - why is that?? Then it keeps bringing up dates from back in 2023 & 2024 - ???? What's that about? This is crazy infuriating right on top of end of fin year - who do I bill for my time?? This needs fixing - it is not working Please contact me and fix it. Thanks.
Bank reconciliation closing balance should be zero
Am trying to reconcile the bank account, but it is exactly out by $217.55. When the account was opened it had a zero balance and I am not sure where the $217.55 comes from. I have not entered an opening balance, I have undone all bank reconciliations so I can start again and I have searched the amount and I have no idea where is has come from. See screenshot.
