Most RecentNewest TopicsMost ViewedNo Replies YetTagged:TagUpdate emails a staff member has updated their email for payslips. MYOB continues to send payslips to old email. how can I fix this? Pay Run - STP error $0 balance I processed a pay run on 2 January 2025 totalling $480. When completing the Income Activity Statement for Jan 2025, I noted the prefill is incorrect - W1 is $480 less than it should be. The STP ...SolvedSuper payment issues I am trying to reconcile an account but all of my super payments are coming up like this. Clicking on the reference links me back to the actual super payment that was made. The debt amounts are then ...Flare Employee Benefits Gift Card Program - Privacy Invasion After seeing the Flare Employee Benefits program at one of the MYOB events our practice decided to sign up to take advantage of some of the benefits including discounted gift card purchases. I ...PAYROLL Hi having trouble with payroll reporting error rejected by ATO something to do with cloud version MYOB Team App Issues Hi, I have been having problems with the MYOB Team App for a few months and now I am no longer able to log in, every time I try to it comes up with "A problem occurred attempting to load MYOB Team...Teams timesheets not exporting into MYOB I have tried to process my staff wages, but where I usually go in to check their in timesheets (in MYOB), their approved hours from MYOB Teams do not appear like they usually would. Only the staff wi...MYOB TEAMS Employees My employees are showing in Teams but they do not appear in rosters. I have checked all employee details, all are active, correct emails etc. I have 4 employees that show and 5 are missing but all sh...Reinstating old employee card file Hi, I am having an issue with reinstating time card for old employee. I have reinstated an employee who was terminated and had all leave paid out. Upon reinstating him, he has an incorrect leave bal...Nominated wrong account for my super payment, but paid from the correct account I'm trying to reconcile my accounts. A super payment was made from my payroll account and, at the time, the wrong account was nominated to make the payment from. When the payment was made, it came ou...MYOB Business Payroll When we have clients who have employees, for instance have child support deductions, or get paid into 2 bank accounts, how are we to match the payrun with the transaction through the bank feed. T...PayG Tax Deductions are not being deducted I have an employee that the PayG Tax deductions are not being deducted from his pay, I am unsure as to why. The other employees have had the deductions happening, but not this one particular employe...Overpaid Employee We have accidently overpaid an employee in a pay run from the beginning of January. The employee has now repaid the net funds they received on 10th of February. As there have been further pay runs si...Payroll run Hi I have finalise payment run for the fortnight, meaning I have submitted the return to IRD and have created a bankfile. Then realised I missed to process a salary increase of one employee. Can ...PAYG withholding including Superannuation The PAYG withholding category on my Balance Sheet (Reports) is including both PAYG withholding and Superannuation payable. This is also happening on the Dashboard where both PAYG withholding and Sup...SolvedMYOB Teams Not working Our staff cannot acces Team at present to log hours worked. Error message "A problem occurred attempting to load MYOB Team. Please try again later" Anyone else experiencing teh same? SolvedDeleting old pay items Hello, If I were to delete pay items that have not been used for several years will it affect those old pay rolls? Or is there a way of archiving them so they dont show up as an option to link to n...SolvedMYOB BUSINESS CREATE PAY RUN Hi, I am unable to access Create Pay Run, all I get is the Loading and pink ring symbol continually. Everything else is loading on MYOB BUSINESS without issue. Can anyone help please? Can't send invoices Why can't I email my invoices? I have done everything required to verify and it's still showing as verification in progress. I have tried calling twice with a total of 4.5 hours on hold so far and ...Reversed pay I underpaid an employee, paid him the original pay ($4602), then reversed the incorrect payrun in MYOB. The new pay was then processed and the difference credited to his account. Problem is, I now ha...Solved
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