Forum Discussion

GT_55B's avatar
GT_55B
Member
21 days ago

Can't access the Payroll Reports

Hi - I can log in now BUT I can't access the reports page for Payroll. There is a broken circle going around and around and around, doing nothing.

4 Replies

  • AdamJ's avatar
    AdamJ
    Contributing User
    21 days ago

    I have had the same issue accessing the reports page in general twice in the last 5 days

     

  • AdamJ's avatar
    AdamJ
    Contributing User
    21 days ago

    First instance it eventually loaded after what seemed like 5 minutes of that perpetual circle!

     

  • river167's avatar
    river167
    Experienced Cover User
    21 days ago

    Having the same problem but with trying to get end of year reports to check before sending to accountant

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    21 days ago

    Hi everyone,

     

    Thanks for sharing your issue accessing reports. We’ve checked, and there are no ongoing widespread issues affecting access to reports. This also appears to be separate from the recent login issue, which has now been resolved.

     

    Please try signing out and back in, then access Payroll Reports again. If it continues to be stuck on loading, we recommend reaching out to our Support team so they can help check this further.

     

    Regards,

    Genreve