MYOB Business: Payroll & MYOB Team

Forum Widgets

Inactive employees still showing?
Even though our inactive employees are not showing on the Employee's page, some still show in the list of employees when processing pay, so technically we could still pay them? Why is this?
AmyR01
8 hours ago
Payroll
32Views
0likes
4Comments
Employee Deduction - Overpayment
Hi everyone, Needing assistance regarding overpayment from an employee to the business. We purchased a power tool kit for an employee and he was paying $100 a week with a deduction set up in pay...
SHELBY1
12 hours ago
15Views
0likes
1Comment
Tax HELP calculation
I have an employee who has HELP debt. The tax deductions that MYOB have done and the employee MYGOV do not correspond. I have done a manual calculation and it corresponds to the amount that MYOB ha...
davina2024
14 hours ago
22Views
0likes
5Comments
Email Failure to Bigpond
I am having problems sending to Bigpond addresses - both payslips and Invoices. I have checked with multiple account holders and nothing has changed from their end, they are receiving emails just...
Shagsmal
2 days ago
11Views
0likes
1Comment
Timesheets not selecting when create payroll
entered timesheets appearing when selecting create payroll
AlliCart
3 days ago
11Views
0likes
1Comment
Reference number for Pay Super transactions still not updating automatically - every time you press Create Super it shows reference PS000001
I've been forced to manually change the Pay Super reference number (and payment number) for every superannuation payment since September 2021 -- it's obvious that your system developers are not ac...
ld71
4 days ago
super
3Views
0likes
0Comments
Payroll issue
Hi All, I have just discovered, while reconciling, that a pay run back in July is incorrect. It is for $20.33/$2.33 Super for one employee. I meant to reverse it at the time, and didnt. Shoul...
Cassie123
4 days ago
10Views
0likes
1Comment
Adjusting Termination Payment Lump Sum Category in MYOB
One issue need help. Back to FY22, we submitted an redundancy report to the ATO for an employee who has left the company. It turns out there was a mistake with his income categorization in that repo...
Ivyliu
7 days ago
STP
5Views
0likes
1Comment
Payruns not Loading
Is there an issue with system? Unable to process payroll this morning as Payrun is not loading, no matter which browser I try.
TChurch
8 days ago
12Views
0likes
1Comment
STP payroll reports entered correctly showing gross tax net. Report to ato STP showing no details of wages only nil balances. How can I fix this?
Can anyone help with this problem? STP reports entered correctly into program gross tax net etc. When STP reported sent to ATO is shows NIL balance?
petriecreek98
9 days ago
15Views
0likes
1Comment
MYOB Teams App not showing submitted timesheet
I have an employee that is having issues with their MYOB Teams App.When they submit their timesheets it does not show their history and therefore they do not know whether or not their timesheet has...
MelBax
10 days ago
289Views
2likes
18Comments
Payroll report - gross paid & hours worked
Hi folks, Hoping someone can help me - Is there a payroll report for an individual employee that has hours worked, gross amount paid & net amount paid for a set time frame - eg 1 year worth of da...
ks2012
10 days ago
18Views
0likes
3Comments
Part-week calculation
I have a salaried employee who started on 1-Nov, and thus is entitled to be paid for that day. We had a pay-run on 1-Nov, but as he was not set up in time, we agreed to just pay that one day in the n...
_CK_
11 days ago
13Views
0likes
1Comment
Payrun not showing in STP reporting
I have just gone to do my quarterly BAS and the amount for payroll and PAYGW the ATO had was less than MYOB. After looking at the payruns I noticed 1 payroll week is not showing in the STP reporting...
premierroses
11 days ago
1KViews
0likes
20Comments
Payroll not recording or reporting
Hi, My AccountsRight Payroll keeps on not recording or reporting on the day, even thought it reads Report Sent etc. I have to re-enter the payrolls the next week, after the paysheets have been hande...
TrishR
16 days ago
14Views
0likes
1Comment
Reallocate electronic payments in payroll
In Payroll- I forgot to change the payment method from electronic to cash for one employee. Do I have to reverse all of the pays for that employee and resubmit them or can I reallocate it? I can't ...
RenaeGTS
16 days ago
16Views
0likes
3Comments
Super Payments Appearing in Total on ABA file
Hi Correct me if I am wrong, but my super payments appear in the total that comes up on the ABA file when I go to pay employees. It was my understanding that this was paid to their super fund, no...
AmeliaTodd
16 days ago
Payroll
17Views
0likes
1Comment
Update event should be a Pay event
I was going to lodge October PAYG with the ATO but have noticed the amounts don't balance. It appears as though the first pay run for October has been reported as an Update Event $0.00 and not a Pa...
Chapman1
17 days ago
50Views
0likes
10Comments
"a problem occurred" - Super Payment
Hi MYOB, Today I received a problem when I was trying to sort out an issue with some super. Tried to process a super payment which would have ended up in a zero balance and received this error -...
CSPsa
17 days ago
46Views
0likes
5Comments
New employee hours not feeding to payroll
Hi - we have had 2 new employee start 2 weeks ago - tomorrow is their 2 week payday. I have the hours approved - these hours or new employee names have not feed through to the pay run page? Any ide...
Horses
17 days ago
9Views
0likes
1Comment

Check for incidents and outages that may affect your MYOB software

Find technical support and help for all MYOB products in our online help centre

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy