Pay Super - Wrong Bank Account Selected

Thanks Shella. I haven't explained myself well.

The nominated bank account is correct. I don't want to change that.

When I create a super payment there is a drop down menu where I have to select a bank account to pay from. The default is the first bank account of the organisation, not the nominated bank account in Pay Super. This is where my error is. I didn't change the bank account to the Nominated bank account so the Super Payment Transaction is being paid from the wrong bank account. I wanted to know if the Super Payment transaction could be edited to change the Pay from bank account.

It sounds like this isn't possible. Is there a reason why it can't be edited?

Hi Kath_Hab,

Super payments are taken out of the bank account you've nominated when you set up Pay Super. If you want to change the bank account your super payments, come from, see Changing your Pay Super payment details. To deal with the transactions showing in the wrong bank account, you'll need to record a journal entry to transfer the pay-super transactions. See this link for more details.

 

Cheers,
Shella

Hi Kath_Hab, 

Thanks for the heads up and for explaining what happened. Once a Pay Super is recorded, you can’t change the Pay from account. It’ll always debit the verified nominated bank account. That dropdown just decides which bank account in your file it posts to, so the bank feed won’t match if the wrong one gets picked.

Quickest way to sort it:

• Do a Transfer Money (or a quick journal) from the bank you picked to the nominated bank.
• Then match the bank feed to the existing Pay Super payment.

If you want it extra tidy:

• Reverse the Pay Super and reprocess it with the correct Pay from account. The reversal only fixes the software entry — it won’t change the real-world debit.

Regards,

Genreve