I am using the MYOB clearing house for the first time, the batch for the payroll accepts all funds except REST Super . I have checked the SPIN number of RES01023AU and it is correct, the ABN of 62653671394 is OK .
All ot my other funds are accepted.
Any ideas?
Thank you everyone for your help in solving, it was the SPIN number.
Sorry, the SPIN number above should be RES0103AU, this is the fund number being rejected.
I don't know if this will help but when I look at the SPIN/USI for Rest Industry Super for one of my employees that uses it reads as 'RES0103AU/RES0103AU' I don't know why it appears twice but it may be a glitch to have a look at?
Hey Warwick49
Definitely worth checking that the SPIN number on this page. It's a list of all the super funds that you can currently pay from your MYOB file. I usually recommend hitting Ctrl + F and searching for the details you have. You'll want to make sure that what you've entered into your file matches up with the details listed on this list. If the issue persists, get in touch with our live chat team via MOCA for further assistance.
Thank you everyone for your help in solving, it was the SPIN number.
