Forum Discussion

ChrisS24's avatar
ChrisS24
Contributing User
1 month ago
Solved

Payday Super payment timing

I run my payroll two days before payment.  l process the payroll on Monday to pay on Wednesday, when doing the payday super, I ask MYOB to pay on the Wednesday but MYOB takes the payment from the bank account on the day it was processed eg Monday.  When I am on leave I process payroll and upload a bank file for the weekly payroll for the amount of time I am away to pay on future dates.  When processing the super, MYOB withdraws from our bank account on the Monday, even when I asked to pay on the Wednesday.  Is there going to be an automatic fix that when you process payroll that super is paid on the day payroll is paid or will you have to do this manually every week?  It is not an option for me to log in and do this function while I am on leave.  Am I missing something in the settings when paying super or is this functionality not available?

  • Hi ChrisS24,

     

    Thanks for talking me through your process in detail. You’re not missing any settings here.

     

    Super payments just work a bit differently to payroll, which you can future date. If you set up a super payment with a future date but authorise it today, it will still be processed and debited today. To stop it coming out early, you’ll need to manually process and authorise the super closer to the actual pay date. I know this isn't ideal for you, especially while you’re on leave, but there isn’t an automatic way around this .For more info, you can check this guide under the FAQs: Make superannuation payments.

     

    Cheers,

    Princess

2 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 month ago

    Hi ChrisS24,

     

    Thanks for talking me through your process in detail. You’re not missing any settings here.

     

    Super payments just work a bit differently to payroll, which you can future date. If you set up a super payment with a future date but authorise it today, it will still be processed and debited today. To stop it coming out early, you’ll need to manually process and authorise the super closer to the actual pay date. I know this isn't ideal for you, especially while you’re on leave, but there isn’t an automatic way around this .For more info, you can check this guide under the FAQs: Make superannuation payments.

     

    Cheers,

    Princess

  • ChrisS24's avatar
    ChrisS24
    Contributing User
    6 days ago

    Thank you but it does seem a big chaotic that you cannot schedule the super payments, rather than having to manually do this every week. 

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