Where has the bank file button gone?
I was just about to pay a bill, using my Pay clearing account and upload the payment to our bank and noticed the Record button is back at the bottom of the screen, in Pay Bills, and the Bank File button at the top of screen is missing! Has anyone else found this problem?
THE NEVER ENDING SAGA OF SECURE INVOICING
After three months of backwards and forwards with MYOB and a lot of stuffing around, and locked out 4 times from invoicing. they finally managed to complete my verification much to my dismay. Now where the hell is this settings switch to turn it off. Where are the instructions clearing stating how to do it. I do not want it and will not be using it. After reading all the messages, I can not believe it is still a process that they believe is a positive move..........
Tab key function no longer working in date area of invoice.
Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. When you have multiple entries this is extremely time consuming!! Can I please have a MYOB representative attend to this please. Thank you.
Reinstating an employee after 5 years
Apologies for starting another post about reinstating employess, however I've looked through the discussions and couldn't find anything specific to my situation. An employee was terminated in January 2020. She recommenced employment with us in March 2025. In MYOB AccountRight, I used the same employee card, unticked the Inactive Card box and removed the Termination Date from the Payroll Details tab. I added the new Start Date. For the first payrun, the ATO returned a STP Report Status as Accepted with errors: Cessation reason code must be provided Cessation date cannot be before the commencement date I fixed the Reason Code error easily, however the Cessation date error has remained in the second payrun I have put through. What should I do now? Do I need to start a new Employee card instead? If so, how should I deal with the existing two payruns under the old Employee card? Thanks.2FA
When setting up additional two-factor authentication (2FA), please can we have a button so we can select which method is our preferred method. My preferred method is email but MYOB now only allows 5 minutes to enter the code (it used to be 1 hour) and sometimes my email can be a bit slow and I miss the time window to log in. I added SMS as an additional 2FA method, for the infrequent times when my email is slow, but MYOB always makes SMS the preferred method. I contacted MYOB Support (case #02176550) and spent over a month disabling then re-entering SMS as per instructed, only for SMS to always come out as the preferred method. I job share so now I face the dilemma: either get woken up on my days off with SMS codes until work colleague can "try another method" or risk not being able to log in at all when my email is running slow. This should be an easy fix, should it not??
GST Collected and Paid GL account
Hi Everyone Just needing some help on why my GST Collected and paid account are reducing in totals instead of increasing when entries are posted to the account. I think it must be in the settings but can't find where to change it. I have attached a printout of the accounts for you to look at. Kind regards Mandy Weeks
