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AccountRight: Getting Started
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MYOB AccountRight version 2026.9 will be released on October 14th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features, u...
Featured Content
We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
Automatic scheduled reports
I had an idea that it would be good if I could get a report emailed to me once a week with a list of outstanding invoices. I tried asking Ai how to do this and the answer involved getting a MYOB developer account (which seems to be at least $110pm). This cost is certainly not worth it. I was wondering if anyone knows if there is a way to schedule reports like this? Thanks in advance.Freight Charges?
Hey everyone, I’m not sure if this is just affecting me, but I’ve noticed an issue when allocating customer payments. There appears to be a discrepancy where the freight charge is missing from invoices that were previously entered and emailed to customers. The invoice I originally sent included the freight charge, but when I go back to allocate the payment, the freight amount appears to be missing. I’m now concerned about sending out our current customer statements in case they are incorrect. We send hundreds of invoices every month, so I simply can’t go through every invoice and double-check them individually. Has anyone else experienced this issue, or know what could be causing it and how to fix it? Any assistance would be greatly appreciated. Thanks,
MYOB vs Flare support
Hi Team, We've received an email message below:- Complete your ATO setup to keep onboarding compliant. From 1 July 2026, new super stapling requirements will apply when you onboard new employees. To keep your onboarding with us compliant, you'll need to complete a one-off setup in ATO Access Manager so MYOB and Flare can manage stapled fund lookups for your business. This update helps your business stay compliant during onboarding and gives employees a better experience by helping them make more informed decisions about their super. To support this, MYOB works with Flare to manage stapled fund lookups on your behalf. Flare is an MYOB-owned company and an existing MYOB subprocessor covered under MYOB’s current terms and privacy policy. Could someone please let me know whether it is compulsory to register with Flare? We would like to opt out, as we do not wish to authorise anyone to access our ATO portal. Thank you
Smart Future Trust
Employee has Smart Future Trust as her super fund. This fund changed its name from Future Super to The Trustee Smart Future Trust. USI has also changed. I have attempted to add the new name, but of course the ABN, USI etc will not populate (I have already seen a discussion whereby MYOB acknowledges this fund is not yet 'on the system'). Following further instructions on the Community Forum, I edited the super name of Future Super and tried again. USI naturally could not be changed. Super again rejected. Solution please!Opt-out of Benefit program in Flare
I like the option to use MYOB for electronic onboarding and had noticed the tick box for flare benefits ticked by default. I always unticked this as we do not wish to be a middleman for services or benefits that are unvetted by us. It seems that Flare is still getting the information and may contact staff for offers even if we have unticked the box during the invite. I also find it objectionable to have this ticked by default. This should be opt-in and not opt-out. Please change this to prevent data leaks now or in the future.
Supplier payment terms online accountright
The payment terms when posting an invoice in the browser version of accountright do not match/ read the supplier terms set for the supplier. They currently have to be manually modified on every invoice. Setting the terms to reflect the payment terms set for the supplier should be automatic on every invoice to be posted.
Zeller eftpos bankfeed reconcilling....
We have just implemented the Zeller eftpos machines to our small business. We were previously with ANZ and the daily settlement always matched the daily bankfeed as the bank fees would be debited at the end of the month. How is everyone reconciling since Zeller take the bank fee out before depositing funds each day? Ie say you sell $100 on a transaction but you only see $95 in the bankfeed after the fees come out....MYOB Backups
Hi I've noticed that the latest version of MYOB 2026.5 no longer has the facility for a local backup. This is problematic for some of my clients as they want to have their own backups on their local servers. They are paying for their subscription & believe they are entitled to take their own backups. We were able to tick the box the enable local backups & then untick to have MYOB also backing up the file. Where is this option now?
EMAILS NOT BEING SENT
I am getting pretty sick and tired of sending out 120 customer statements every month and out of that 120 only 71 were actually sent via MYOB Accountright. I send them out in batches of 10 to 20 (as advised by MYOB) and they still don't get delivered. WHAT IS WRONG WITH MYOB's EMAIL SYSTEM. We pay $165-00 per month. I'm so cheesed off with this. Our customers must think we are absolute idiots. Get it right and make it right, MYOB!!!!!!!
Supplier payment terms on supplier card ignored
Can someone please explain this issue: Every single supplier invoice that I now process using MYOB online, determines that all our suppliers have COD terms?? This is annoying when you are working with dozens of supplier invoices having to change this field on every single invoice. MYOB does not pick up the payment terms which are clearly stated on the supplier card. The card was originally set up in the desktop version with all this information and has worked fine for the last 15 years, however, as we now have to work with MYOB online, this information somehow does not exist! I have checked the online supplier cards - the only information one is able to insert there are the suppliers name, address, tel no, email address, ABN and bank details - I can find no reference to the credit limits or terms which are clearly shown on his card on the desktop version. None of these fields are on the online supplier card?? Why? What is the point of this information being on the supplier card if MYOB does not even look at it, particularly if the online version is only looking at half the information available on the desktop version? Hopefully MYOB have a solution for this? Thanks Jossie64Paysuper - returned contributions
Hi, We have previously paid super contributions through a clearing house (run by our default fund) but decided to use Paysuper in MYOB due to the recent changes with Pay Day Super. Contributions were paid and there were 2 contributions that were returned to our bank account. The only information we had was the name of the fund that returned the money and the amount (in the bank statement). I contacted MYOB service center to get more information on these returned contributions but they advised that they do not provide any information on the returned contributions. Is this correct?, the clearing house we used previously would email details of what was returned and why it was returned. Why does MYOB not provide these details? Thanks
MYOB over calculating Super amounts
Hi Everyone, I noticed whilst processing the payroll this week that the Superannuation amounts are being calculated around 12.74% and not the standard 12%. Everything in the backend is set correctly and all employees have been assigned correctly, we have not issues last week.
AccountRight monthly version release information
2 MIN READ MYOB AccountRight version 2026.9 will be released on October 14th 2026. AccountRight updates are typically made available around the middle of every month. These updates include, new features, updated compliance, improvements and fixes. Users can see what is included in each update through our dedicated AccountRight Release Help Article. When an update is made available AccountRight PC Edition users would be automatically updated to the latest release of AccountRight. You'll be prompted to restart AccountRight to complete the update. *Note that there are no further updates for AccountRight SE after 2026.5 Tip: Shut down AccountRight when you're not using it. If you leave AccountRight open all the time, you may miss out on automatic updates. To give you the best possible performance from AccountRight, we only keep the most recent version in the cloud. This does mean that as new releases become available, you may need to update your software to keep working smoothly. How do I update to the latest version? If you use AccountRight PC Edition, you'll automatically be updated to the latest release. The next time you log in after that, you'll be prompted to restart AccountRight to complete the update. If you see a message that AccountRight needs updating when you open AccountRight, you need to restart AccountRight to install any pending updates. Can I open my offline file(s)? Since the release of 2026.5, offline files can only be opened in Server Edition, or AccountRight PC edition 2026.4 or earlier. AccountRight PC edition 2026.5 and beyond no longer supports working offline. What if I need more help? Check out our help article, Installation troubleshooting, if you encounter any issues when trying to install the update, or alternatively feel free to ask a question in the AccountRight board so the MYOB Community can assist.Duplicate sign up - impossible to cancel one
You guys are shooting yourself in the foot with your archaic cancellation system. I have been using MYOB since 2014 - I just changed to a new company and needed to create a new account but it bugged and duplicated. I just wanted to cancel one of the duplicate accounts but after being transferred and put on hold for an hour, and reading the multitude of forum posts about how hard it is to cancel, I want to take my business elsewhere. It shouldn't be this hard to manage.
