Most RecentMost ViewedNo Replies YetHow to change email address? Tried to change email address, but not allowed. I did it before, but MYOB is getting more difficult to use. How many online files Hello I have a AccountRight Premier Live Subscription. How many MYOB files can be used online per serial number? How do I get specific answers regarding my subscription as phone service is terr...'Read Only' Desktop version I an unable to post journals or transfer money now due to 'Read Only' status. I have always been able to do this and there have been no changes in my user profile or subscription status. I can post t...Can't see data file on desktop - AccountRight 2024.6 I have tried support numerous times and have escalated this problem but still no response. If someone could help I'd appreciate it. My client has a MYOB data file already on her desktop version...Login Issues I am having issues with login on desktop. It opens up normally and I type in the login....email address it then takes ages and then goes back to select company file...then I go through the sign in an...Change of owner Hi Our file has two owners, one is our previous accountant that wishes to be removed from being an owner. Are you able to provide me with instructions on how this can be done? I have sent a suppo...change of admin/owner email I need to change the contact owner name and email address - the name of the company stays the same. How do I do this please. thanks I have yet again tried MYOB support - over the past week, I ...Can't Log in to MYOB - Stuck on Backup in Progress Hi We can't log in to our MYOB file as it is stuck in a backup. Can you please fix our file. Many thanks Elizabeth Fergus SolvedCreating new company file Hi I'm creating a new company file for a new branch setting up in VIC, while MYOB asks me to subscribe a new online file. I do have a GOC file which is not using anymore but still be charged $188 p...Can't upload V19 desktop file I am trying to get my AccountRight Std V19 desktop file uploaded to my new AccountRight trial cloud account to start using MYOB in the cloud, but the upload wizard stops as my serial numbers don't ma...MYOB Teams Guru Hi, We would like to start using MYOB teams. I have done the online training and had a play around with the app but am still not sure that I am using it correctly. We currently use a timesheet app...BPay Option Can we uncouple the bpay option? Unable to upgrade your file Hi, I am having issue upgrading our company file to work with the latest version of AR 2024. We have a current subscription for AccountRight Premier 2024 and running server-client setup of AR2024.5...Creating prompts Hi everyone, I was wondering if I could create prompts when I select certain customers while entering a sale? For example some customers require special bookings, passcodes or information which n...Change owner Serial number: *078 Business name: *Service Inc. My full name: Lo* *es My email address: *net.au List of names to add as owner: *ana *roll List of names to remove as owner: Lo* *es...SolvedMYOB Stuck in Backup Process Hi, The Backup on desktop seems to stuck forever. Build is latest version 2024.6.1.9 I have also tried log out and log back in, and restarted computer but issue persist, please help? Thanks...SolvedMYOB Stuck in Backup Hi, our MYOB account is stuck in backup mode and we urgently need to get into MYOB. We are receiving the following error "The company file is currently backing up. You can sign on once the backup...SolvedHow to post on our Community Forum Hey everyone! Happy Friday. Sharing a quick guide on posting on our Community Forum to help you get the best response! To make a post, you'll want to navigate directly to the board that r...Backup in progress - please re-set Hi, Would you please help me by re-setting my MYOB access. I have the received the following message: Backup in progress This company file is currently backing up. You can sign in o...SolvedBackup in progress error message My internet connection was interrupted during a recent backup process and was not completed. I am now unable to access the company file and receive the following error message: Backup in Progress...