Continuing problems with MYOB
As a small book keeper I am still having problems with MYOB with 3 of my clients which includes a data file of my own.
- Client transferred and paid for 4 offline data files to come on line, 23.6.2026, still as of yesterday they have still not been migrated to the new account and we have had to upload 2026.4 to finalise 30th June, 2026 work.
- Another Client lodged a 'Change of Primary Contact' form on the 19/5/2026, MYOB say all is fixed, still cannot get onto my account,says I do not have authority to access and payments still have not gone through from our bank. Every month MYOB as changing a fee for non payment, yet not our fault.
- My account, had 2 data files in my name, one was transferred into a new owner supposedly however I notice my account has been transferred to the new owner and I no longer have the ability to change anything with my own account, which I have had since 2008. I note that I have not signed any documentation transferring my account into another name so how did they have authority to apply a new owner to my account?
MYOB is becoming a joke, I think it is about time support comes back to Australia before more people move away due to poor service and continual time waiting on line to finally get someone who does not understand what you are talking about.
Anyone else having problems like mentioned above.
