Multiple company files

Im having issues as well.  I use different email logins for each client and when I log out of one i can't login to the other.  I have to wait for hours before I can login to the other using different login details.

Wish all my clients were on Xero.  MYOB sucks

Hi Everyone,

Thanks for raising this and for explaining how this affects the way you work across different files. At the moment, if the company files use different email logins, signing in to one file can sign you out of the other. The current workaround is to use the same email address on those files if you need to keep multiple files open at once. If that setup doesn’t suit how you work, please keep voting and adding detail here. It helps show the team how much impact this has in day-to-day use.

Regards,

Sai

i have had multiple companies for years.

 now this version has again made it so i can only open 1 at a time

did you find a work around 

my email address and access is the same on all accounts 

i have had multiple companies for years.

 now this version has again made it so i can only open 1 at a time

did you find a work around 

my email address and access is the same on all accounts 

Hi hollywood,

That’s a big change when you’ve been working across multiple companies for years. Since you’re using the same email address and have access to all the files, you should still be able to open them at the same time. Try opening the first company file, then launch AccountRight again from the desktop shortcut and open the second file. If it still only allows one file at a time, please contact our support team through the Contact Us page so they can look into it.

Cheers,

Doreen