Forum Discussion

V_Oliver's avatar
V_Oliver
Experienced Cover User
14 days ago
Solved

Online Administrator & Owner of Company Files

I was wondering how I go about in changing the online administrator & owner of company files that I currently have access to, which I no longer need due to a new Bookkeeper that's taking my role?

  • Doreen_P's avatar
    Doreen_P
    14 days ago

    Hi V_Oliver,

     

    You don’t need to change it yourself. Make sure to contact our team and they can update the online administrator/file owner to the new bookkeeper. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    14 days ago

    Hi V_Oliver,

     

    You don’t need to change it yourself. Make sure to contact our team and they can update the online administrator/file owner to the new bookkeeper. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

     

    Cheers,

    Doreen

  • V_Oliver's avatar
    V_Oliver
    Experienced Cover User
    12 days ago

    Hi Doreen,

     

    Many thanks for getting back to me with this information, which I will arrange now to complete.

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