Forum Discussion

Liz_A's avatar
Liz_A
Super User
1 day ago
Solved

Please remove a support request made for the wrong client

I had been setup with what was meant to be temporary access to a client and I went to lodge a support request for the NEW business owner with the same trading name and found that MyAccount allowed me to access the old client in error. Please remove Support Request 03384906 from the client with client ID ending in 3410. 

Regards

Liz

  • Hey Liz_A​ 

    Thanks for taking the time to share, I've passed this onto the support team! Your support request will be closed. 

1 Reply

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 day ago

    Hey Liz_A​ 

    Thanks for taking the time to share, I've passed this onto the support team! Your support request will be closed.