"Flare" onboarding

I just asked the same thing as we too got an email and it seems quite vague but also is implying we need to do it to stay Super onboarding compliant.  And I don't believe that is the case after looking into it.

Hey TanyaBennett​ Helen_Keegan​ 

Stapled fund lookups are becoming a compulsory act for a business to attempt when providing digital onboarding. This comes into effect 1 July 2026. 

Flare is an MYOB owned business that powers onboarding for your MYOB clients. Flare will need to be authorised in the ATO Access Manager in order to attempt the stapled fund look up. If authorisation is not provided, businesses will need to perform a manual stapled fund look up which may increase the risk of payment delay for newly onboarded employees. 

The business’ Principal Authority/Authorised Administrator can do this easily in the ATO Access Manager. Check out our support article for more information. Hope this clarifies things, feel free to reach out if you have further questions.

Hi, thanks.

If the employee is advising their super fund details, why do we still need to do the stapled fund lookup?

We don't, I think MYOB are wanting to force us to sign up to Flare and hand over employee information.  The whole loyalty rubbish doesn't sit well with me, I'm not giving out my employee details to an extra company!

Agreed. I thought as such. Thanks

Also, on another note, privacy act says we cant give out a tax file number. For Flare to see this or give us access to the stapled fund, they will be able to see this. Not a good idea. If anyone does, I suggest making sure the Employee knows you are handing out their TFN to an external entity.

Hi

So if this is going to be compulsory I have a number of clients who use the MYOB and have not been contacted via email regarding this issue.  What is the consequences if we do not want to take this action.