AccountRight: Payroll

Discuss any issues with payroll and staffing.

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Change of Payroll Day
Hello, Can anyone please tell me how to change the date on the timesheet page as we have changed our payday from Friday to Thursday. And I can not find anywhere any info on how I change the week da...
Solved
Robyn663
3 hours ago
103Views
0likes
17Comments
STP Reporting
Has anyone had a problem with prefill figures in ATO site? We had a pay reversal which is not reflected in the ATO prefill PAYG figures. in MYOB file the reversal looks correct, but in the payroll re...
AshcroftIGA
13 hours ago
35Views
0likes
9Comments
Payrun reversal not in STP
HI I had to reverse two pays, one has appeared in STP the other has not. Conscequently my PAYG is incorrect in the BAS calculation. The reversal appears in the Bank Register and on my payroll but...
Lorrainec
2 days ago
128Views
0likes
4Comments
Applying Cost Centres to Payroll
could someone advise on how Cost Centres are applied to payroll transactions.
DavidBooks
2 days ago
9Views
0likes
1Comment
Sick Leave Accrual - exempt not working
Under Payroll Categories, Entitlements, click on the blue arrow to the sick leave accrual entilement; checking the exempt categories is not showing as available; the annual leave one is working fine....
Krity
2 days ago
10Views
0likes
1Comment
File Error (No 2)
I have an employee card frozen in a company file. The usual remedy is to 'run a script' over the file, could someone do that for me please? Also how does this happen? Is there something I can do to p...
Solved
Aushotels
3 days ago
10Views
0likes
1Comment
Clarification and Assistance with Time in Lieu Earned and Accrued
I would like to request clarification regarding the "Time in Lieu Earned" and "Time in Lieu Accrued" categories. Additionally, I need assistance with a specific case: an employee who began prior ...
lvagi
3 days ago
14Views
0likes
1Comment
PAYROLL
I am trying to add "Employment Status" as a field to employee payslips, however I cannot find a way to do this. Any advice?
Vansan
3 days ago
7Views
0likes
1Comment
Cannot add or amend employee card
Hello. In the 10 years I have been using Accountright, I have always been able to add or amend Employee cards despite not running payroll from here. Now suddenly, Accountright crashes when I try to a...
Ann_01
4 days ago
52Views
1like
8Comments
Myob Team
Hello We've been using Myob Team app and Kiosk for staff to sign in on an ipad. I am getting an error message when trying to log timesheets "A problem occured attemptin to load MYOB Team. Please...
BalmoralPnC
4 days ago
35Views
0likes
7Comments
Pay run in progress has frozen and now reset to a date of 1/01/0001!! Please help! Have to pay staff today.
After issues trying to connect to MYOB both via desktop and online this morning, I have completed our staff pay run for today only to have the system stall/freeze at the 'record' pay run screen. On ...
LJZ
4 days ago
16Views
0likes
2Comments
Changing Reported Payroll
Hi, I have procced the payroll incorrectly from the 1/07/2024 to 08/08/2024. What would be the best and easiest way to fix this? Reverse and re-enter or adjust them. Thank you,
Badger_B
4 days ago
6Views
0likes
1Comment
Incorrect staff member paid in electronic payment
An incorrect staff member was paid in the last pay cycle (due to incorrect staff name provided to our payroll team) It was paid via time billing, processed through payroll, paid via electronic payme...
SalArc
4 days ago
20Views
0likes
3Comments
Double postings from Pay Super
I recently started to use Pay Super and unable to reconcile as there are 2 postings both are Withdraws: First one was generated when Pay Super is authorised, the posting with 'PS' reference. and t...
Susan_2015
4 days ago
26Views
0likes
3Comments
TOIL accured hours taken as OT
Hi I have an employee who wants 3 hrs of their accrued TOIL paid out as Over time. How do i process this in MYOB so that the TOIL ACCRUAL reflects the 3 hours paid How do I record the OT paid I h...
LeaAnneD
7 days ago
30Views
0likes
3Comments
Superannuation Glitch
Hello , MYOB has a glitch and I can’t do the super. I have restarted 3 times After pressing record another window should pop up to ‘authorise’ and ask for my details to send me a code. That ‘au...
Amy_Bam
7 days ago
37Views
0likes
5Comments
Glitch in Payroll now double up in STP reporting
Hi All, Has anyone any suggestions for fixing this : The last Pay processed in October for our fortnighly payroll had a glitch happen as we were finalising and we had to prepare the payroll ag...
ComCons
8 days ago
13Views
0likes
2Comments
Negative Super not shown in Pay Liabilites
I am trying to match the negative Super due to reversal of pays to fix an issue, however, the negatives do not appear in Pay Liabilities, only in Pay Super. Can you let me know how to fix this? Wil...
Sue1234
8 days ago
69Views
0likes
13Comments
MYOB Teams
I have convinced two clients to give MYOB Teams a go. They both went out and purchased an android tablet so their workers could log in and out for shifts. Both have said they cannot download MY...
Max8
8 days ago
7Views
0likes
1Comment
ATO - STP reporting contract cessation
I have submitted 2 x employee terminations to the ATO. In MYOB, STP reporting screen, they are now appearing across multiple years (not just the current tax year) Please advise.
finance1833
8 days ago
47Views
0likes
5Comments

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