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AccountRight: Payroll

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I have rechecked their Super details with the Employee & they are correct ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"156","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:892467":{"__typename":"Conversation","id":"conversation:892467","topic":{"__typename":"ForumTopicMessage","uid":892467},"lastPostingActivityTime":"2025-04-22T19:16:55.974+10:00","solved":false},"User:user:357625":{"__typename":"User","uid":357625,"login":"Elizabeth_d","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:357625"},"ForumTopicMessage:message:892467":{"__typename":"ForumTopicMessage","subject":"Undeliverable Payslip","conversation":{"__ref":"Conversation:conversation:892467"},"id":"message:892467","revisionNum":1,"uid":892467,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:357625"},"metrics":{"__typename":"MessageMetrics","views":2},"postTime":"2025-04-22T19:16:55.974+10:00","lastPublishTime":"2025-04-22T19:16:55.974+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi,    I've just had an employee's email address reject their payslip email (diagnostic code is rejected). 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","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"164","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:853216":{"__typename":"Conversation","id":"conversation:853216","topic":{"__typename":"ForumTopicMessage","uid":853216},"lastPostingActivityTime":"2025-04-22T14:14:10.745+10:00","solved":true},"User:user:320212":{"__typename":"User","uid":320212,"login":"SherryltqWahl","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:320212"},"ForumTopicMessage:message:853216":{"__typename":"ForumTopicMessage","subject":"How to Clear the Prepare Electronic Payments account for payments which was paid by cash","conversation":{"__ref":"Conversation:conversation:853216"},"id":"message:853216","revisionNum":2,"uid":853216,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:320212"},"metrics":{"__typename":"MessageMetrics","views":1160},"postTime":"2024-01-11T14:01:29.539+11:00","lastPublishTime":"2025-02-07T14:07:26.143+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I recently joined this business and got a big mess in the Prepare Electronic Payment accounts. \n I was told all the pay items from 2007-2021 was enter into this clearing account accidentally but alre...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:880560":{"__typename":"Conversation","id":"conversation:880560","topic":{"__typename":"ForumTopicMessage","uid":880560},"lastPostingActivityTime":"2025-04-22T12:51:45.930+10:00","solved":false},"User:user:294778":{"__typename":"User","uid":294778,"login":"hmhospitality","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:294778"},"ForumTopicMessage:message:880560":{"__typename":"ForumTopicMessage","subject":"MYOB Team app Notification Issue","conversation":{"__ref":"Conversation:conversation:880560"},"id":"message:880560","revisionNum":1,"uid":880560,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:294778"},"metrics":{"__typename":"MessageMetrics","views":106},"postTime":"2024-10-07T09:57:48.705+11:00","lastPublishTime":"2024-10-07T09:57:48.705+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" For some reason the notifications on the MYOB team app has stopped popping up.  Employees are not getting any notifications of rosters being published or updated. 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The system has added annual leave, back dated to the beginning of the financial year which of course they are not entitled to. How can I adjus...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:853254":{"__typename":"Conversation","id":"conversation:853254","topic":{"__typename":"ForumTopicMessage","uid":853254},"lastPostingActivityTime":"2025-04-16T14:10:31.167+10:00","solved":true},"User:user:269863":{"__typename":"User","uid":269863,"login":"Katy2","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:269863"},"ForumTopicMessage:message:853254":{"__typename":"ForumTopicMessage","subject":"Employees corrupt card file","conversation":{"__ref":"Conversation:conversation:853254"},"id":"message:853254","revisionNum":1,"uid":853254,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:269863"},"metrics":{"__typename":"MessageMetrics","views":221},"postTime":"2024-01-11T16:35:41.444+11:00","lastPublishTime":"2024-01-11T16:35:41.444+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" I have 2 employees, who's cards I cannot open - please can someone run the required script over to fix?   Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"121","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:892219":{"__typename":"Conversation","id":"conversation:892219","topic":{"__typename":"ForumTopicMessage","uid":892219},"lastPostingActivityTime":"2025-04-15T11:17:09.420+10:00","solved":false},"User:user:165561":{"__typename":"User","uid":165561,"login":"LisaGSA","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:165561"},"ForumTopicMessage:message:892219":{"__typename":"ForumTopicMessage","subject":"Error sending payslips","conversation":{"__ref":"Conversation:conversation:892219"},"id":"message:892219","revisionNum":1,"uid":892219,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:165561"},"metrics":{"__typename":"MessageMetrics","views":29},"postTime":"2025-04-15T08:47:03.917+10:00","lastPublishTime":"2025-04-15T08:47:03.917+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Is there an issue with sending payslips?   I am trying to send 1 payslip & every time i select \"send email\" i get the error message stating \"something's gone wrong and account right needs to close\"...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"212","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:892204":{"__typename":"Conversation","id":"conversation:892204","topic":{"__typename":"ForumTopicMessage","uid":892204},"lastPostingActivityTime":"2025-04-15T10:44:12.359+10:00","solved":false},"User:user:357262":{"__typename":"User","uid":357262,"login":"Maarea","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:357262"},"ForumTopicMessage:message:892204":{"__typename":"ForumTopicMessage","subject":"MYOB Payroll, not operational","conversation":{"__ref":"Conversation:conversation:892204"},"id":"message:892204","revisionNum":1,"uid":892204,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:357262"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-04-14T18:08:56.793+10:00","lastPublishTime":"2025-04-14T18:08:56.793+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi is anyone else experiencing problems with processing pays right now? 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Its processed all of my employees but excluded the value for an employee with a self managed fund. Do I just pay that to the fund bank...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:892031":{"__typename":"Conversation","id":"conversation:892031","topic":{"__typename":"ForumTopicMessage","uid":892031},"lastPostingActivityTime":"2025-04-10T15:54:37.951+10:00","solved":false},"User:user:329563":{"__typename":"User","uid":329563,"login":"FT15","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:329563"},"ForumTopicMessage:message:892031":{"__typename":"ForumTopicMessage","subject":"Adding in a new payroll category","conversation":{"__ref":"Conversation:conversation:892031"},"id":"message:892031","revisionNum":1,"uid":892031,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:329563"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-10T12:53:19.444+10:00","lastPublishTime":"2025-04-10T12:53:19.444+10:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi,   Today I wanted to add a new payroll category in my database and this message has come up \"Something's gone wrong and MYOB AccountRight needs to close\"   Has anyone else experienced this 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I am just wondering, do I just create a new pay run toda...","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:891711":{"__typename":"Conversation","id":"conversation:891711","topic":{"__typename":"ForumTopicMessage","uid":891711},"lastPostingActivityTime":"2025-04-08T11:04:55.093+10:00","solved":false},"User:user:151667":{"__typename":"User","uid":151667,"login":"McleodsAcc","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.myob.com/t5/s/myob/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:151667"},"ForumTopicMessage:message:891711":{"__typename":"ForumTopicMessage","subject":"Reinstated employee has incorrect Entitlements.","conversation":{"__ref":"Conversation:conversation:891711"},"id":"message:891711","revisionNum":1,"uid":891711,"depth":0,"board":{"__ref":"Forum:board:Staffing_and_Payroll"},"author":{"__ref":"User:user:151667"},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2025-04-03T17:24:25.369+11:00","lastPublishTime":"2025-04-03T17:24:25.369+11:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})":" Hi it looks like this is a common problem but unfortunately I reinstated an employee that had been terminated rather that creating a new employee card and now her entitlements are very over stated. 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