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Shannondancer's avatar
Shannondancer
Contributing User
3 months ago
Solved

Error received when clicking into employee card

Hello,

Each time I click on the arrow to access an employee card I receive an error message. I've checked and there is only one employee ID 1615 (as per error report) and I need to amend details for this employee.

Please assist me with this problem. Thanks heaps :)

 

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    3 months ago

    Hi Shannondancer,

     

    This kind of error usually means a script needs to be run to fix the issue with opening the employee card file. The best next step is to get in touch with our support team so they can run that script for you. You can jump onto Live Chat through our virtual assistant, MOCA, and they'll help you get sorted.

     

    Cheers,

    Doreen

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