Forum Discussion

Shannondancer's avatar
Shannondancer
Contributing User
1 year ago
Solved

Error received when clicking into employee card

Hello,

Each time I click on the arrow to access an employee card I receive an error message. I've checked and there is only one employee ID 1615 (as per error report) and I need to amend details for this employee.

Please assist me with this problem. Thanks heaps :)

 

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 year ago

    Hi Shannondancer,

     

    This kind of error usually means a script needs to be run to fix the issue with opening the employee card file. The best next step is to get in touch with our support team so they can run that script for you. You can jump onto Live Chat through our virtual assistant, MOCA, and they'll help you get sorted.

     

    Cheers,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.