Forum Discussion

10 days ago

MYOB Payroll, not operational

Hi is anyone else experiencing problems with processing pays right now?

MYOB Account Right Payroll is losing Pay Runs and presenting dates that are not current in the pay cycle, now after processing the entire pay, it has an empty pay showing... this happened back in January 2025 when I was forced to reenter all of my pays? Anybody able to help?

1 Reply

Doreen_P
MYOB Moderator
9 days ago
Hey Maarea,

We haven't seen any recent reports of issues with pay runs disappearing or showing odd dates, so it's worth having our support team take a closer look. Jump onto Live Chat via our virtual assistant, MOCA, and they'll help get to the bottom of what's going on in your file.

Cheers,

Doreen

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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MYOB Payroll, not operational","moderationData":{"__ref":"ModerationData:moderation_data:892229"},"body":"

Hey Maarea,

We haven't seen any recent reports of issues with pay runs disappearing or showing odd dates, so it's worth having our support team take a closer look. Jump onto Live Chat via our virtual assistant, MOCA, and they'll help get to the bottom of what's going on in your file.

Cheers,

Doreen

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