Employees corrupt card file

Hi, Katy2

Thanks for updating us.

We're glad to hear that you can access the employee card file. Please be assured that should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.

Best regards,

Doreen

All sorted - thank you :) 

Hi there

I got similar issue on one of the employee card which I cannot open it.

Are you able to run the script to fix it? Thanks.

Kind regards

Richard

Hi Richie8,

I ran the same fixes that others used on the file connected to your email address. You should now be able to access all your employee cards. If you encounter the same issue again, you can create a support ticket from the My Account window or use MOCA to connect with the live chat team.

Feel free to create a new thread if you need any other help.

Thanks,

Genreve

I can open the card now. Thanks, Genreve. 

Kind regards

Richard

Hi Richie8,

We're glad to hear that your issue is now resolved.  Feel free to start a new post if you have further queries and one of us will be happy to assist you. 

Regards,
Earl

I also have multiple corrupt employee files, could someone please help with this

Thanks

Carla

Hey carlacheshire1,

I've run a fix over your file to help sort out the corrupted employee cards. If they start acting up again, just swing by Live Chat via our virtual assistant, MOCA, and the team can give things another once-over.

Cheers,

Doreen

Thanks